System Analyst Resume

SUMMARY

Certified Business Analyst professional with 15 years IT experience in Software projects and consistent track record of on - time and on-quality delivery.
Expert in Agile Scrum, Kanban, Waterfall and Service management (ITIL) methodologies.
Experience doing meticulous and intensive work across multiple industries using Project Management System JIRA, Source Code Management System SVN and Document Management System SharePoint and Box.
Hands on experience in System Configuration,POS/Mobile testing, workflow management, Report Generation for RPA and Project Plan.
Currently managing Large Account in Fleetcor, A Leading global payment POSproduct- for all customers in the US and Canada. Working on SmartSite fuel controllers, which has PCI-DSS Compliant system, accepts a variety of Payment methods, including fleet cards from Comdata, CFN, WEX and others; retail fleet credit cards from MasterCard and Visa.

PROFESSIONAL EXPERIENCE

Confidential

System Analyst

Responsibilities:

Collaborate with Business and Technology leadership to Elicit and document and functional requirements.
Implemented SmartSite POS fuel controllers which has PCI-DSS Compliant system accepts a variety of Payment methods, including fleet cards from Comdata, EFS, WEX and others; retail fleet credit cards from MasterCard and Visa.
Experience in testing Client-Server, Web-based, C#, .Net, Java applications and Proficient in Black Box testing for Web Applications, Mobile Applications, IOT Testing, Manual ETL and API Testing.
Review and document business processes and Conduct JAD sessions and release planning.
Experience in Prepaid and Debit Card Industry - including Card Associations, Processing, and card production.
Extensive experience on POS self - checkout which involves in setting up of simulated POS test environment, testing and validating POS transaction in Both EMV and Non EMV enabled testing.
Managing L2 Support and customer escalations, reviewing issues and trends with partners and customers, enabling them to optimize their solutions pertinent to Integrations.

Environment: .Net Core, Visual Studio, C#, JSON, JIRA, SQL, Windows 10.

Confidential

Business Analyst

Responsibilities:

Provide full time product support driving the requirements into business solutions.
Processing financing and leasing deals and assisted with Factoring.
Experience in Documenting system requirements in the form of Use Cases, User Stories, UML diagrams.
Create project plan, define timelines, manage risks and communicate project status to C level executives.
Work with engineering, marketing managers and technical support employees to address product issues and Managing vendor development and QA team.
Extended capability of Dynamics 365 ERP through creation of new entities, forms, workflows and reports

Environment: C#, ASP.Net, Oracle, JavaScript, Visual Studio 2019/2017, TFS, SNF Framework, Devops.

Confidential

Associate Consultant

Responsibilities:

Worked as Lead on the project & provide comprehensive estimates and assist in planning estimates.
Operated on Loan Origination, Servicing and Collection Module.
Worked on KYC and KYI process and generate reports to ensure compliance.
Generated the advices and messages specified for the event including billing notices and delinquency notices to defaulters.
Work Experience with HFM migration process from DEV to UAT to PROD to ensure completed correctly and data is validation.
Working experience onFinancial products and transactional knowledge with particular emphasis on familiarity with investment banking, origination and corporate and Commercial lending business.
Supporting the Mortgage Loan Closing Departments and achieve the results by the ethics and compliance of AML/BSA/USA PATRIOT Act/KYC/OFAC

Environment: SQL Server 2010/2008, SQL, PLSQL, Forms, Reports, Java, Oracle Apps and Data Analysis Using TOAD