Summary

• Solutions-oriented, technically sophisticated IT Professional with extensive hands-on experience in project management, network management, engineering, installation, maintenance, administration, security, troubleshooting, training and technical support. In-depth knowledge of communications and network technologies, architectures, and platforms, with the ability to apply them to the strategic benefit of organizations. Proven ability to successfully streamline, optimize, and maintain network functionality, performance, recoverability, and survivability in mission-critical environments. Adept at working independently as well as with management to prioritize activities and achieve defined project objectives able to effectively translate operational requirements into technical solutions.
• Network Administration / System Administration / Project Management / Systems Planning and Installation / Configuration Management / Technical Proficiency / Problem Resolution / Training Management / Communication / Critical Thinking / Expert Analytical Proficiency

Professional Experience

Confidential

Information Technology Specialist

Systems Analyst

• Performs at the branch organization level as an IT Specialist performing test and evaluation T E management. Also serves as the Coalition Test and Evaluation Environment CTE2 /Coalition Verification and Validation Environment CV2E network manager, action officer, and Contracting Officer's Representative. Develops, coordinates, and manages the planning, execution, reporting, budget, and contractor support required to meet the T E requirements for DoD Information Technology IT and National Security Systems NSS Programs.
• Project management - serves as team leader and senior specialist on projects and programs of varying scope and complexity. Directs work effort of assigned civilian, military, and contract personnel engaged in testing of NSS and operation and monitoring of international coalition networks. Establishes priorities, milestones, and objectives of the program, and manages program schedule and resources effectively. Reviews work of assigned personnel for overall effectiveness and timely accomplishment.
• Resolves difficult or highly controversial policy, doctrinal, or conceptual matters associated with network configuration policies, security policies and posture, procedures, and analysis/ evaluation of test results and network readiness.
• Supervises a staff of contractors and civilians in the planning, configuration, operations, monitoring, maintenance and disposal lifecycle of enterprise network equipment to include routers, switches, cryptological devices and server systems.
• Analyzes and identifies network efficiencies and technology advances that can be implemented to ensure uninterrupted service, high-availability, quick disaster recovery and that required service level agreements are adhered to.
• Directs configuration management activities of subordinates, ensuring that networks are fully DISA STIG compliant and operating in compliance with DoD regulation and best business practices oversees the development, maintenance, and revision of configuration management policies to include naming conventions, IP address schema, network device modeling in management applications conducts regular hardware and software analysis of the network to ensure that devices' lifecycles and firmware versions are kept up-to-date in order to keep the network operating in compliance with IA policy.
• Representation and reporting - represents DISA at highest level of DOD conferences and meetings, providing expert opinion relative to T E of DOD systems. Provides expert advice, results, and recommendations in support of acquisition decisions to the warfighter and acquisition communities.
• Strategic planning - identifies need for policy revisions to address changing test objectives. Participates in the identification of requirements for and development of capabilities, tools, and instrumentation needed to support the T E mission.
• Identifies and implements new test methodologies for Command, Control, Communications, Computers, and Intelligence C4I systems with an increased focus on enhancing operational relevance to the warfighter within cost and schedule constraints.
• Takes initiative to find new and better ways to accomplish division and branch goals.

Confidential

Systems Project Management Specialist

• Serves as the Technical Director, IT Program Manager and international Communications and IT Subject Matter Expert assigned to HQ US European Command, ECJ6, International Interoperability and Engagement Division. Evaluates requirements, analysis, and reviews operational requirement documents. Directs the Combined Endeavor Interoperability Exercise technical staff of over 1,400 soldiers, civilians and contractors from over 40 nations and agencies. Further, directs the set up of communication systems varying from standard combat net radio systems to advanced common operating pictures, integrated command and control networks as well as IP/ATM routed networks.
• Guides an internationally focused communications interoperability program through all phases of its technical planning cycle in order to develop interoperability databases that will be used for future C4I training and real-world operations between multinational coalition partners.
• Ensures effective command and control C2 capabilities with partners through EUCOM's ability to shape and influence policy and plans increases testing of interoperability between C2 systems consistent with the various nations' orders of battle/echelons of command.
• Assists with development of quantifiable and qualitative assessments of the value received of participating nations with a specific focus on Partnership for Peace PfP nations assists with drawing linkages between exercise tasks and national goals/objectives.
• Increases exercise training and/or familiarization by increasing number of participant nations, total number of individual participants, or level of training.
• Ensures 90 of all planning deliverables are met on time within their originally scheduled planning conference timeline.
• Identifies and implements new test methodologies for Command, Control, Communications, Computers, and Intelligence C4I systems with an increased focus on enhancing operational relevance to the warfighter within cost and schedule constraints.
• Leverages innovative use of technology to increase remote participation of nations in an effort to increase training to nations while reducing costs at the main site exploits Public Key Infrastructure PKI , Intelligence, Surveillance and Reconnaissance ISR , Computer Network Defense CND , and data over HF.
• Identifies and assists with Program Objective Memorandum POM inputs in an effort to defend resources as well as identifying supplemental funding requests as needed in conjunction with these tasks, implemented a 5 cost-cutting measure from the budget in support of SECDEF efficiencies for FY 2011. Identifies ways to reduce costs at conferences and/or the exercise.
• Ensures compliance with EUCOM's exercise planning guidance assists development and implementation of a Director of Evaluation to enhance the exercise's ability to digest and respond to lessons learned/identified.
• Assists in the supervision of a staff of 8 military and contractor personnel ensuring that there are no substantiated EEO violations ensures appropriate branch members are recognized as warranted for superior performance at the division level or higher.
• Takes initiative to find new and better ways to accomplish division and branch goals.

Confidential

Information Technology Specialist Network

• Provided real time situational awareness/response of Computer Network Operations CNO situations affecting Headquarters EUCOM. Identified CNO requirements, capabilities, and characteristic shortfalls in support of the Headquarters EUCOM mission. Worked with Joint and Service level components as well as both DoD and non-DoD agencies to develop EUCOM CNO capabilities. Demonstrated skill in project management principles and methodologies needed to develop plans, scheduling, resource estimation, milestone definition, monitoring, evaluating and reporting on activities and accomplishments. Prepared and presented executive level briefings and information papers. Served as lead technical expert of security related planning of networks, and LAN expansions.
• Ensured the effective and efficient performance of the data network's infrastructure and operations.
• Provided skill in relating, recognizing, and resolving potential conflicts.
• Provided broad knowledge of the principles of Information Technology management.
• Demonstrated a proficiency in conducting live analysis on networks, and multiple platforms.
• Utilized knowledge of Information Assurance directives, policies, and procedures to provide assistance to users and IA/IT staff members in the interpretation and guidance of information systems security practices.
• Analyzed current intercontinental network configurations as related to basic network security principles as well as DISA STIG and NSA Network Infrastructure security best practices and regulations.
• Strengthened existing incorrect / insecure configurations on network routers, switches, firewalls and optimizers in order to comply with industry best-practices and governmental regulations.
• Strengthened existing document archives by creating numerous current network topological drawings in order to preserve an audit trail for network architecture accountability.
• Utilized DISA's Vulnerability Management System to resolve potential vulnerability findings prior to inspection or network breach.
• Led an Information Technology team to execute an international Ballistic Missile Defense exercises with little preparation time. Developed configurations, engineered solutions, built test platforms, prepared logistics for transportation of communications package into theater and out, and managed the day to day operations of IT staff in the performance of their duties while supporting a deployed bilateral communications support cell in a hazardous duty zone.
• Instrumental in maintaining 100 network availability over several networks spanning the European continent.
• Using lessons learned from previous exercises used personal judgment to develop a new, more robust redundant satellite communications package that would support contingency operations unit requirements better than previous designs. Coordinated those efforts with IA and Engineering staff at Headquarters EUCOM. Implemented and accredited that package using Network Engineering, Network Administrative, and Information Assurance skills.

Confidential

Enterprise Network Engineer

• Responsible for installing, supporting, and maintaining servers or other computer systems, and planning for and responding to service outages and other problems.
• Ensured the effective and efficient performance of the data network's infrastructure and operations.
• Lead and evaluated, the testing, installation and implementation of new and existing hardware and software across physical media, protocol stacks, hubs, routers, bridges, gateways and network management components.
• Lead and performed problem isolation and resolution of network problems through troubleshooting and devising effective solutions.
• Lead and conducted the installation of hardware and software necessary to ensure effective and efficient performance system's operations.
• Performed Network Management functions such as, network monitoring, network performance measurement and reporting.
• Lead the network monitoring efforts and reported on the faults and performance statistics.
• Installed patches and maintained accurate records of program corrections and patch levels.
• Collaborated and worked with network service providers in the diagnosis, troubleshooting and resolution of network related issues.
• Performed application management activities associated with network management tools.
• Identified, tested, and recommended improvements to and enhancements services delivered by the data network.
• Communicated and reported on performance issues and metrics to management in a timely fashion.
• Stayed current with the technologies, practices, policies, products, manufacturers, and vendors involved in a data network infrastructure.

Confidential

System Administrator / Network Support

• Served as a Front Line Network Administrator providing high level support for the NIPRNet and SIPRNet WAN:
• Network Technical Expert working in the System Administration Shop. Provided guidance and recommendations to 14 personnel regarding network configuration, troubleshooting and repair, and interpretation of information systems security practices.
• Led an Installation Information Infrastructure Modernization Program I3MP transition team that migrated two existing networks from an existing 10mb infrastructure to a robust 100mb network using multi-mode and single-mode fiber across the entire campus direct to the customers' desktop.
• Ensured Network security principles were implemented. Used sound principles to enforce Port Security, utilize Access Control Lists, and minimize unnecessary services.
• Performed the functions of System Administrator when not actively engaged with Network Administration tasks:
• Worked with advanced technologies to include Storage Area Networks SAN and clustered servers providing Exchange 2003 and file sharing services using MS Windows Server 2003 Enterprise.
• Assisted in resolving complex Microsoft system problems.
• Analyzed, logged, tracked and resolved software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs.
• Performed troubleshooting to isolate and diagnose common system problems. Documented system events to ensure continuous operation. Recommended course of action and implemented as approved.
• Upgraded system software and hardware components as required to meet business needs coordinated backups. Ensured upgrades are occurring in accordance with established parameters.
• Coordinated the installation of client department specific applications and systems.
• Determined appropriate method for installing applications and systems then resolved matters of significance and implemented corrective course of action as needed.
• Installed, tested, upgraded and configured system files and services to enhance performance.
• Utilized standard corporate tools to record change and problem activities for tracking purposes.

Confidential

Lead Network Engineer

• Spearhead the design and implementation of three independent networks architectures serving hundreds of end-users. Responsible for maintaining the highest levels of network connectivity, availability and reliability. Liaise with Joint Staff, government regulatory agencies, and contractors to design, install and administer relevant networks. Undertake various hands-on duties, including configuration of Cisco switches / routers, Juniper routers / firewalls, Symantec firewalls, and 13 Dell / HP servers. Create IP address pools, network diagrams, room layouts, electrical load plans, VOIP phone lists, firewall policies and server administration procedures / plans. Train over 50 users on usage and management of network resources.
• Implement Information Security Accreditation process for 3 new network enclave installations.
• Managed over 20 employees, contractors and service members in design and installation of global user node on ATM circuit received commendation for completing project on time and under budget.
• Reduced operating costs by over 40,000 from the same period 2006.
• Consistently stayed ahead of specified schedules, resulting in exemplary reviews.
• Awarded the Joint Service Commendation Medal for superior performance.

Confidential

Proprietor

• Designed and operated a high availability EMC Storage Area Network that served 7 different escrow companies with title data from the County Recorders office. Responsible for maintaining highest levels of network connectivity, availability and reliability. Undertake various hands-on duties, including configuration of Cisco switches / routers, Brocade SAN fabric switches, Symantec firewalls, and 8 Compaq Proliant servers. Created network diagrams, server room layouts, electrical load plans, firewall policies, server administration procedures / plans and Business Continuity Plans.
• Managed the day-to-day operations of a mid-sized business including staffing, budgeting and resource management.
• Consistently provided superior service in data storage and retrieval to a fast paced customer industry.