SUMMARY:

• Seasoned enterprise level IT operations Lead specializing in global deployment, transitions, and migrations to the latest versions of Windows and VMware.
• Extensive experience with Wintel and VMware projects from ranging 1000 to over 25000 servers.
• Engineering and Operations experience over ten year of IT industry, hands on experience with some of the most complex environments.Worked as a Patching Admin Lead to plan, deploy and manage servers across locations using tools like Ivanti - Security control.
• Worked as a SDDC Migration Lead involved in planning and migrating (P2V, V2V and V2C) more than 1600 windows and Linux server per year from legacy to target environment using Double Take, AppZero and vConvertor Migration Tools.

AREAS OF EXPERTISE:

• VMware Infrastructure Administration vConverged Infrastructure vSAN
• Server Administration and Repair
• System Administration and Maintenance
• SDDC Migration Lead
• Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS.
• Team Management and tech management
• Project Management
• Transition Management
• Client relationship Management
• Patch Management
• Powercli

TECHNICAL SKILLS:

Converged & Hyper converged Infra: Dell VxRail, Cisco ucs, Nutanix

Virtualization: VMware vCenter vSan vRops, VRA vConvertor, Microsoft Hyper-V

Disaster recovery: VMware Site recovery Manager

Microsoft products: OS: Windows 2012r2\2016r2, Active directory, DNS, DHCP, Terminal services

Hardware: Dell hp cisco

Patch Management tools: Ivanti Security control, WSUS, BIGFIX sccm

Monitoring: Solarwinds, SCOM

Backup: Avamar and Data domain

Migration tools: Vision Doubletake

Service Management tools: Snext, Remedy, USD Thorough understanding and expertise of ITIL v2 and v3 framework and methodologies including Incident management, problem management, and change management.

Virtual desktop infra: Leostream, Citrix

Cloud Platform: Azure and AWS

Automation: Extensive use of PowerShell /PowerCLI in the automation of Windows Server Administration and VMware administration tasks.

Storage: Isilon, V9000, DDN

PROFESSIONAL HISTORY:

Confidential, Houston, TX

IT Manager Engineering and Operations

Responsibilities:

• Migration of vSphere environment from 5.5 to 6.7
• Upgrade and patch Esxi hosts, vCenter, VM tools and Virtual Hardware
• Migrate the storage for virtual infrastructure
• Performance tuning and troubleshooting of Esxi and virtual machines
• Performing break fixes and routinely maintenance
• CISCO UCS administration and configuration
• Administering vSan clusters
• Developing Powercli Scripts to automate Esxi, Cisco UCS and Cisco UCS central configuration
• Monitoring the health of the Virtual environment and daily administration
• Troubleshooting on Dell VxRail, Cisco UCS and VMware vSphere 6.7 environment.
• Deploy the latest critical and security patches to help fix the bugs and functionality enhancements.
• Working on a system improvement plan and strategy and ensuring the environment is built as per the industry best practices and standards.
• Analyzing environment reports and metrics to uncover any underlying issues in the Virtualized environment and perform remediation as per the standard change request.
• Monthly maintenance, server patching using Shavlik Ivanti Security Control, compliance reports, coordinating with the application team.
• Upgrading Symantec AV on all servers.
• Upgrade the Dell VxRail nodes and firmware.
• Upgrade the Cisco UCS Manager and the blades firmware
• Provisioning new bare metal windows servers and performing post install configurations and validations as per the client standards.
• Generate the documentation for newly introduced process and instruction set for daily operations and keep the existing documentation up to date.
• Generate daily reports and analyse the metrics to uncover any underlying issues in the Virtualised environment and perform remediation as per the standard change request.
• Leading Administration of converged and hyper-converged private cloud platforms and manage support lifecycle of servers and storage systems across multiple client locations.
• Manage a vast infrastructure supporting more than 10000+ windows and Unix virtual machines hosted across various hardware such as dell VxRail, HP Blade servers, Cisco UCS and Microsoft Hyper-V hosts.
• Responsible for uptime of the environment, monthly maintenance activities such as patching, firmware upgrades and other business as usual changes to keep the systems healthy.
• Ensure daily monitoring of the systems to report and mitigate issues in the environment.
• Monitor daily backups and health of the systems. Use Avamar tool to schedule VM image level backups for application servers.
• Resolve critical priority issues pertaining to physical servers and virtualized infrastructure within defined SLAs.
• Assessment and optimizations of the servers and systems through monitoring, health checks to proactively identify issues to resolve before escalations.
• Anticipate, mitigate, identify, troubleshoot and resolve hardware and software related problems on servers, storage and backup systems.
• Appling effective risk controls to identify potential threats and minimize or remove business impact.
• Follow ITIL service management process to report incidents, perform changes and manage CMDB.

Confidential, Dallas, TX

IT Engineer

Responsibilities:

• Leading Core Project Team along with leading offshore operations
• Support and maintain Vblock Infrastructure Running on Cisco Ucs and Vsphere 6.5, 6.0, 5.5
• Work on P1 and P2 incidents and provide timely resolution
• Installing esxi, provisioning network and storage
• Setting up HA and DRS Clusters
• Setting up monitoring for windows server and vmware infrastructure
• Capacity planning using Vrealize operation manager
• Updating firmware on Cisco UCS blades
• Patching windows servers using SCCM
• Patching ESXI using VMware update manager
• Windows Server troubleshooting and break fixing
• Providing application support and assistance in troubleshooting
• Working on Active directory / DNS DHCP issues
• Patching and upgrading ESXi as per engineering standards
• Creating Host clusters and managing the utilization.
• Add and remove ESXi from datacenter and ESXi host cluster
• Add and configure standard and distributed switches at ESXi Host level
• Add and remove vLANs from ESXi Host
• Presenting Storage LUNs to ESXi when using traditional storage
• Managing vCenter permissions
• Create new Virtual Machines on request as per business requirements in Prod or NonProd clusters.
• Gather VM requirement gathering in VM build sheets to get VM specifications ( OS, RAM, CPU, Hard disk, vLan and another requirements)
• To automate the build process, leverage VM templates and enable enhancements such as - hot add for CPU and RAM, use Para virtualized SCSI controllers for better performance, Update VMtools, Hardware version, apply all missing windows update.
• Other VM level tasks include- join VM to domain, move VM to correct OU, disable internal firewall, choose best performance for visual effects, appropriate paging file size, Turn off Internet Explorer Enhanced Security Configuration for administrators, enable remote desktop, Use host to synchronize Windows time and other features to fine tune the build.
• Create, delete and reverting to snapshots.
• Unregistering, registering VMs from vCenter inventory.
• Performing vMotion and storage vMotion as per requirements
• Configuring datastore and host clusters
• Windows performance fine tuning
• Configuring Solarwinds
• Control-m configuration for monitoring
• DFS configuration
• Patching using Bigfix tool
• Add, extending new Hard disk, RAM, CPU, vLan, SCSI adapters.
• Setting up DFS with storage team.
• Robocopy
• Update Antivirus
• Granting, revoking access to the system.
• Configured SRM using SRA on V9000 storage
• Array based replications
• Planning and creating required Protection groups and Recovery groups as per required.
• Performed test and actual failovers across datacenters.
• Perform Transition meetings and prepare documents to transition projects after built phase to offshore.
• Check for security quails scans and server hardening, verify VM are reporting to Cylance (Anti-virus console)
• CMDB update in service now for tracking CI is updated.
• Transition sign off from offshore Leads

Confidential

Migration Lead

Responsibilities:

• Bundling the similar application servers and forming a wave.
• Getting approval from all Stakeholders to get downtime to migrate the servers.
• Coordinating with all Stakeholders to prepare for readiness to Migrate the servers (eg, getting source server access)
• Pre-Migration work on Wave Level and Bundle Level activities like
• Working on pre-migration activities like getting the Migration Agent (Double-Take) installed on the source server during a CR window, checking enough disk space is available on source server, Verify that Target server sizing details and Network details are available, setup protection job.
• Working on activities on the Migration day like preparing for final cutover, checking for NFS mounts(Linux), running pre-migration script to gather all source server information, performing final cutover,
• Planning phase includes collecting the server initial inventory which includes source server total allocated space, ram size, number of drives, OS, source and Target Datacenter.
• Once we have the initial inventory we need to align the Datacenter and VRA to each server as per the allocated space and disk count so that the protection job can be set accordingly and the replica VM will be created there.
• Once the migrated is completed successfully we need to provide the failover evidence to the audit team.
• Working with Team (PowerShell scripting) to automate the Manual Process.

Confidential

System Admin Team Lead

Responsibilities:

• Participated in complete system builds, upgrades, migrations, code deployments and patch management.
• Administered change management related to server upgrades and software installation.
• Prepared and maintained documentation of technologies, standards and procedures.
• Responsible for Production Servers uptime of Dell, HP & IBM physical servers and is well familiar with Remote Access Card Management i.e. ILO, DRAC’s & KVM Console.
• Managing over 500 VMs (Virtual servers), over 30 ESXi Hosts, over 5 clusters, vSS and vDS switches Infrastructure.
• Create and manage vSphere Datastores, manage virtual machines, Perform VMware vMotion & Storage vMotion migrations, perform snapshot manager and restore a snapshot.
• Configure and manage VMware DRS, DPM, HA and FT.
• Managing VMware ESXi 4.1, vCenter, P2V.
• Monitoring LUN assignment, data store expanding, host patching, analyzing ESXi server health.
• Configure CPU, Memory reservations on Resource Pools.
• Provides leadership and direction for datacenter server management, involved in RCA findings and problem management.
• Deliverable responsibilities include: Implementation plan, work stream deliverables and milestone tracking
• ITILv3 methodology approach for project timeline scoping, milestones and deliverables and Helping Managers to preparing RFP.
• Strategic thought leadership with resource implementation timeline and milestone planning
• Leadership communication of technical achievements, risks, issues and next steps related to the project to senior management
• Expert reporting, Tracking Team utilization, approving Time reports, performing yearly moderations and managing appraisals.
• Daily Stand-up meeting with team, Weekly Client calls and Transition calls.
• Development of detailed Microsoft Excel, Project and PowerPoint documents and associated templates to define project scope and level of effort involved

Confidential

System Admin, VMware, Wintel Technology Infrastructure

Responsibilities:

• Following ITIL Standard Process for any Incident, Problem, change & Project Management.
• Windows server administration provided all kind of technical support of HP and Dell servers.
• Perform schedule maintenance, patch updating and security updates and finding the RCA / RFO and update to the client as per SLA.
• Troubleshooting AD, DNS, DHCP, Windows Firewall, Clustering, SAN, RAS, IIS, ISA, RMB and Terminal Server.
• Managing and monitoring DC, ADC, DNS, DHCP, ISA,IIS, MS CLUSTER, VMs, Backup and Print servers.
• Maintaining User Management, Group Policy, disk quotas. Print, SQL & Backup server management. Antivirus management and Control the system security.
• Monitored Daily / Weekly Backup Jobs for successful completion & troubleshot if failed using Verita's BackupExec, Tivoli, and Symantec software.
• Responsible for Production Servers uptime of Dell, HP & IBM physical servers and is well familiar with Remote Access Card Management i.e. ILO, DRAC’s & KVM Console.
• Responsible for creating & modifying IQ documents about server & application configuration in share point.
• Managing virtual environment using VMware ESXi 4.1, vCenter, P2V
• Installation, configuration, administration and troubleshooting of ESXi 4.1, vCenter.
• Creating and managing HA, DRS, virtual machines and templates.
• Configured Resource Pool, Motion, Alerts, Alarms, NTP
• Migrating of using vMotion performing snapshots, cloning, cold and hot migrations
• Involving in quarterly audit compliance for all application, web, mail and database servers.
• Worked with VM template, VM cloning, VM migration, VMHA.

Confidential

System Engineer

Responsibilities:

• Plan in advance the schedule of service to be provided by the Help Desk
• Ensure ALL incidents are logged into the Central Call Management System.
• Use monitoring tools to regularly review the networked equipment deployed and record out of line incidents are logged accordingly.
• Provide advice and guidance to team members when needed.
• Where necessary, allocate & schedule technicians with the appropriate skills and spares to resolve problems
• Regularly review open calls and ensure all calls are closed within their Service Level.
• Regularly review open calls and ensure all calls are closed within their Service Level.
• Maximize systems and network availability.
• Deliver the highest level of service to the user within service level.