• Methodologies / Techniques:

• Business Analysis, Requirement Analysis and Design, Requirements Management, Change Management, Data Modeling, Data Mining, Software Development Life Cycle SDLC , Object Oriented Analysis Design, Unified Modeling Language UML , Entity Relationship Diagrams, Use Cases, Joint Application Design JAD , Agile Software Development, Rapid Application Development RAD , Waterfall development, Project Management, Training design and delivery, Quality Assurance, User Acceptance Testing

• Desktop Tools:

• Microsoft Office Suite Word, Excel, PowerPoint, Outlook, Access , Microsoft Project, Microsoft Visio, Microsoft SharePoint

• Platforms:

• Windows, UNIX, Linux

• Databases:

• Oracle

• Application Development/Testing Tools/Utilities:

• Rally, HP Quality Center, TOAD, Sablime

Confidential

Principal Consultant

Functioning as a Principal Consultant in the NTT DATA State and Local Public Sector practice, providing consulting services to New York City and other government agencies. Mr. Kyprianou has built a wealth of trusted formal and informal NYC relationships having supported IT projects for over 8 years.

Engagements include:

Confidential

Business Analysis Lead

• Developmental Disabilities Administration DDA restructuring of financial operations and processes and evaluation of the current operations support system.

• Identify and document the current As-Is processes and develop the To-Be processes for DDA
• Evaluate current operations support system PCIS2 by identifying its functionality, design and fitness for the tasks performed by DDA
• Make recommendations to DDA management on replacing or enhancing PCIS2 system

Confidential

Functional Lead

• Citywide Payments Receivables Repository CPRR a citywide initiative to make the entire payment process easier for any individual or entity making payment to the City, and optimize the City's management of the full life cycle of accounts receivable, from origination through to settlement. CPRR is where all current receivables are consolidated in a way that makes it easy for them to be passed to one or more third-party service provider s and for the payment information to be returned to the proper City systems for reconciliation purposes.

• Functional lead, managed a team of analysts. Performed detailed review of more than 34 city agencies to identify each of the agency accounts receivables systems and point of sale systems, the supported payment transaction types and related business processes
• Carried out overall requirements elicitation, analysis, documentation, and development of supporting material
• Led the effort to capture and document detailed requirements for integrating 17 agency systems with CPRR agency receivable interfaces into the repository, and remittance interfaces from repository to each agency as well as building an EDI-compliant interface to Citibank, the payment service provider for CPRR
• Directly worked with the City's Financial Information Services Agency FISA to produce interface requirements in order to report the revenue collected by CPRR on behalf of all the agencies
• Partnered with Citibank to coordinate testing and deployment of each agency into CPRR
• Created and managed project schedule for functional team
• Teamed with developer and test teams to ensure understanding of requirements and appropriate knowledge transfer
• Represented team in weekly upper management status meetings as functional lead
• Actively assisted in quality assurance testing ensuring product quality
• Provided post-production support to client

Confidential

Functional Lead

• NYC Business Express Project - a citywide initiative to make opening, operating, and expanding a business in New York City clearer, faster, and simpler by providing a comprehensive, customer-driven online service for businesses to manage interactions with the City of New York.

• Managed team and was responsible for requirements and validation with the City agencies
• Created and managed project schedule for functional team
• Created requirements documentation and developed supporting material for Web applications allowing users to check the status of their applications with the City agencies, upload supporting documents for permits/licenses, view property information and pay for various violations online
• Collaborated with agency subject matter experts at Department of Finance, Department of Buildings, Environmental Control Board, and Small Business Services to refine business requirements and develop detailed system design
• Oversaw and reviewed the Information Exchange Package Documentation IEPD for all the data exchanges, conforming to the XML-based National Information Exchange Model NIEM
• Edited and reviewed the data mapping and data dictionary documents for all the data exchanges
• Coordinated development of HTML prototypes for the application. Reviewed informational content and online user help material and directed the implementation
• Actively participated in several rounds of quality assurance testing ensuring product quality. Performed testing of web application including functional and regression testing
• Worked together with developer and test teams to ensure understanding of requirements and appropriate knowledge transfer
• Represented team in weekly status meetings as functional lead
• Prepared presentations and demonstrations of the application developed. Gave numerous demonstrations to City agency executives and project stakeholders

Confidential

Functional Lead

• City Clerk Project a 2.6 million project for the New York City Office of the City Clerk which includes developing a new in-house application VENUS for the Clerk's users, replacement of the legacy application, and integrating VENUS with a newly introduced queuing management system. In addition, a new publicly accessible web application, integrated with VENUS, allowed customers to submit City Clerk application forms online. This project was awarded the 2008 Technology Award for Best application serving public at NYC GovTech forum.

• Functional lead, organized and led business requirements validation with client
• Wrote and maintained requirement tracking document, as well as data dictionary and other functional documents
• Refined and finalized business requirements and system user interface design for VENUS and Online applications, in cooperation with City Clerk and DoITT teams
• Tested several iterations of the application to ensure product quality
• Contributed in design and development of database logical data model for the VENUS and Online applications
• Developed data conversion/mapping requirements for moving legacy data to the new VENUS database.
• Partnered with Q-MATIC and Zebra/Swecoin vendors to identify and procure the required queue management and kiosk printing hardware/software. Managed installation and configuration of same at the customer's site.
• Participated in weekly status meetings as functional lead
• Organized and conducted the User Acceptance Testing sessions as well as the Training sessions with client staff , administrators and management
• Provided onsite/offsite support for delivered application

Confidential

Functional Lead

• DataShare 2 Integrated Justice Project a custom-built multimillion integrated criminal justice solution which permits information sharing across seventeen New York City criminal justice agencies, including the Police Department, the Departments of Correction, Probation and Juvenile Justice, all District Attorneys and the State Office of Court Administration. This project was awarded the 2006 Overall Excellence in Technology Award at NYC GovTech forum.

• Lead agency coordinator and functional lead
• Organized and led business analysis and requirement collection work sessions with agencies
• Coordinated interaction between the project team and their agency counterparts and served as project point of contact with the five largest agencies
• Additionally served as project manager with the New York City Police Department MISD organization , coordinating their overall participation in the DataShare 2.0 solution
• Created project plans for the agencies and tracked task completion in ongoing agency status meetings
• Wrote Design Documents for individual agencies, detailing the hardware, software and environment specifications, the interface and messaging architecture and associated methods and procedures
• Applied knowledge of IBM WebSphere MQ, used for communication with the Enterprise Service Bus and iWay Adapter software, used for communication with each agency back-end system
• Mapped provider and receiver agency datasets using the Global Justice XML Data Model GJXDM standard
• Teamed with developers to facilitate coding of the data mapping/transformations using iWay adapter software
• Worked closely with test team to troubleshoot code defects with the end-users
• Participated in weekly status and planning meetings, as well as daily deployment coordination meetings with the CJC and DoITT counterparts
• Organized and conducted end-user training as well as user acceptance testing sessions
• Note that from 1/05 to 10/05 was contractor to BearingPoint and was subsequently hired as employee

Confidential

Lead Software Systems Engineer

• Applied in-depth knowledge of all operations support system functions for telecommunications networks: order, workflow, inventory and design management, provisioning and service activation
• Made major contributions on the Single Inventory project, an ambitious AT T plan to retire tens of legacy applications and databases by moving all related functionality within the Network Inventory and Service Environment NISE platform, resulting in extensive company-wide cost reductions and overall process simplification
• Teamed with customer representatives, other systems engineers, developers, testers and documentation personnel to successfully deliver several releases of NISE to customers, meeting their business needs
• Identified and captured customer needs and defined required system functionality
• Wrote system requirements and developed detailed design documentation for NISE. Designed system interfaces and messaging between workflow management and element management system EMS . Utilized XML, MQ, and CORBA middleware and defined necessary IDL
• Produced architecture and design documents for several automated system processes, as part of the drive for touch-less provisioning
• Employed in-depth knowledge of Entity-Relationship ER and Object-Oriented OO methodologies for data specification and database modeling
• Assisted in development of test cases and associated documentation. Ensured quality of code by running test cases and verifying expected results. Wrote SQL scripts and queries in order to verify test results in database
• Facilitated solution and user acceptance testing and provide production support and troubleshooting after solution deployment

Confidential

Senior Member of Technical Staff

• Member of small team in venture capital funded telecommunications startup company which provided an end-to-end solution consisting of scalable Operations Support Systems OSS , managed Network Operations Centers NOC , managed Provisioning Control Centers PCC , and advanced technology laboratories
• Responsible for Service Design module of Application Service Provider solution. Captured business requirements, analyzed, and developed detailed systems requirements for web-enabled circuit provisioning applications
• Assisted in pre-sales activity. Prepared presentations and demonstrations of products.
• Worked with vendors to evaluate, select and integrate best-in-breed operations support systems within the Coreon systems framework.
• Designed system interfaces and messaging between order management, design management, service activation, element management and IP address management systems. Utilized XML, Tibco middleware, TCP/IP technology
• Wrote test plans, tested and verified the applications delivered by the development team

Confidential

Senior Technical Staff Member

• Lead Software Systems Engineer for the Service Design and Inventory SDI operations support system
• Defined customer needs and required functionality, wrote system requirements and developed detailed design for Design Module and various gateway interfaces of SDI system. Working knowledge of ER and OO methodologies for data specification
• Successfully delivered several releases of SDI to various internal customers, meeting their business needs and helping project achieve Best-In-Class results for costs, productivity and maintenance
• Responsible for developing, documenting and providing support in running test cases for SDI Design Module