CAREER OBJECTIVES

I specialize in datacenter infrastructure services for GE corporate services and I'm seeking a challenging IT Storage Infrastructure Engineer role to transition into. I enjoy working in a large global 24/7 environment, provisioning, scaling, supporting large EMC storage arrays, Cisco SAN Fiber Channel and Ethernet switches, Unix and Windows servers running SAP modules and Oracle business applications. I manage network and storage capacity planning, allocation performance tuning, replication and disaster recovery policies. I am particularly interested in virtualized cloud services. I am a US citizen with Public Trust Export Control security clearance and 3 recommendation letters.

TECHNICAL SKILLS AND SOFTWARE TOOLS

• EMC VMAX-40K arrays, EMC ViPR SRM 3.5, Cisco MDS 9512 Nexus-IOS 5.2 director switches
• EMC Solutions Enabler Symmetrix CLI 7.6 and Cisco WebEx 7.3.1
• Cisco Systems Data Center Network Manager-5.2, Wireshark 1.12.3 protocol analyzer
• VMware vSphere ESX Client-4.0, Veritas Dynamic Multipathing 6.0.1, Volume Manager 6.0, Sun Cluster 3.2
• Citrix VPN 2 factor authentication RSA SecurID Hard Token, SSH ExtraPuTTY-0.29, Windows RDC
• SAP Modules Financial accounting FI, Business Warehouse BW, Logistics MM, SD, PP, PDM, QM, PM, SM
• HP OpenView Operations-9.1, HP-OVNNMi-8.0x Microsoft Office-2010, Project, Visio, SQL

PROFESSIONAL EXPERIENCE 20 YEARS:

• 20 years of Network Management and Systems Administration experience on HP-UX, Solaris, IBM-AIX, Red Hat Linux, Widows and VMware servers in clustered environments. Network Engineering experience with Cisco EIGRP, OSPF and BGP routing protocols, TACACS, Cisco 7500 routers, Catalyst 6500 Ethernet switches, DWDM fiber optic SONET ADM network elements at global datacenters in HA 24/7 environment.

• 10 years of project management experience of 14 team members in The Netherlands, Saudi ARAMCO and FedEx corporate headquarters in Memphis, TN.

• 4 years SAN and NAS Storage Administration, provisioning, zoning, mapping and masking Fiber Networks and EMC VMAX-40K arrays and installing, managing SAP modules, PeopleSoft, financial accounting software, Logistics applications, Business Warehousing, Oracle RAC and RMAN database applications.

Confidential

Sr. Specialist Storage Infrastructure Engineer

• Utilizing EMC ViPR Storage Resource Monitoring 3.5 for automating VPLEX mobility, capacity planning including expected growth metrics, capacity utilization trends, metric correlation to analyze application performance trends of SAP and Oracle applications, realtime usable block capacity analysis and historical consumption reports to forecast and plan for future storage growth.

• Troubleshooting end-to-end connectivity and performance using EMC ViPR SRM for all SAN network devices, fabric from HBA initiators to target Frontend Adapters, throughput of all switches, ports, interfaces, storage disk arrays, virtual machines, physical ESXi servers, CPUs, memory, swap, and hard faults.

• Generating detailed reports from EMC ViPR SRM on collected metrics and statistics covering performance tuning analysis on SAN fabric switches, storage arrays, virtualized servers, VMware ESX and cost analysis.

• Monitoring troubleshooting performance bottlenecks with packet tracing, traceroute, SNMP agents, syslogs, snoop, MS Resource Monitor 6.1, PerfView 1.7 and importing tcpdump data into Wireshark 1.12.3 for analysis.

• I have coordinated WebEx conference calls and whiteboard meetings with engineering teams from several departments during troubleshooting collaboration, configuration, integration, migration, and acceptance testing of hardware, software utilities, business applications, databases, critical communications components, hotfixes and security patches to improved functionality in a realtime production environment.

• Providing systems administration expertise for GE's expanding storage needs by forecasting capacity, allocating additional storage space for corporate users, provisioning VMware hosts, OS, CPUs, Memory and SAN resources on demand. Supporting Thick/Thin, EMC VMAX, VNX arrays, flash drives and LUN volumes.

• Utilizing FCSP, IP SAN, FCoE, NAS architectures iSCSI, FCIP, NFS, CIFS, SSH, SCP, SFTP, HTTPS protocols. Administering Veritas Dynamic Multipathing 6.0.1, Volume Manager 6.0 and Sun Cluster 3.2.

• Performing assessments and allocations of RAID-5 pool arrays, zoned across Cisco MDS 9512 Nexus-IOS 5.2 Fiber Channel switches. EMC VPLEX pool LUN data encryption, mobility support across mirrored aggregate volumes, arrays and/or datacenters. Utilizing EMC RecoverPoint appliances for continuous remote LUN replication, write splitting, mirroring, bidirectional synchronous and asynchronous replication.

• Utilizing EMC NetWorker-8.2 backup and recovery software for cumulative differential backups, Content Addressed Storage data archiving and alternate site disaster recovery method based on RPO and RTO requirements. Setting up replication links for offsite EMC Symmetrix Remote Data Facility SRDF software.

• Server Installation, administration, upgrade and patching of Solaris 10, Red Hat Enterprise Linux 5.x, IBM-AIX 7.1 and Window Server 2008. Configuring interface ports, networking services, DHCP, DNS, NIS and exporting file systems from NetApp BSD file servers via Unix NFS and Windows Server 2008 CIFS.

• Installing, upgrading and maintaining SAP modules and sub-modules for Business Warehousing, Financial Accounting General Ledger, Accounts Payable, Account Receivable, Special Purpose Ledger, Bank Accounting, Logistics Material management, Sales Distribution, Production Planning Control, Product Data Management, Quality Management, Plant Maintenance and Service Management.

• Utilizing EMC Solutions Enabler Symmetrix CLI 7.6 and Cisco SAN Fabric Manager-5 for hard zoning Fiber Channel WWNs from Host Bus Adapters through core Cisco Directors to Front End Adapter WWNs. Creating Meta devices, binding Tdevs and creating Initiator Groups. Developing Linux shell, Powershell scripts to streamline setup and to automate configuration of SAN fabric and NAS arrays.

• Establishing, documenting and following ITIL industry best practices for Lifecycle Management, Policies and SOPs relevant to change management, process optimization, storage arrays, fabric switches and servers. Maintained runbook Visio drawings documentation changes for asset topology, architecture and designs.

• Maintaining Compute Run engineering documents to reflect changes in topology and physical architecture.

• Tracking open service requests via ServiceNow and EMC Powerlink. Holding daily conference calls with Cisco and EMC technical support reps assigned to each datacenter. Chairing weekly WebEx meetings with SAN and NAS teams for progress reports and updates.

Sr. Specialist Tools Administrator

Confidential

• Administering HP-OVO 9.1 management servers, deploying and updating the latest packages, policies, templates and hotfixes for the agents reporting to the management servers. Collecting Automation agent statistics, generating reports and updating asset parameters to the change management database CMDB.

• Coordinating WebEx meetings with SAs, DBAs, network engineers to troubleshoot and resolve storage and monitoring issues. Working with Cisco, EMC and HP technical support to troubleshoot and track open service requests and trouble tickets.

• Maintaining and fine tuning Perl scripts to streamline automatic actions. Writing scripts to parse all systems log files for relevant failures such as network, telecommunications failures, mount failures, failed root logins, sensing and stopping/starting or restarting executables, daemons, processes, applications, pruning file systems, core files and running time sensitive crontab jobs i.e. offsite mirrored storage backup replication.

• Creating OVO event correlation templates, writing scripts to automate OVO agents which gather coda performance metric statistics and resource data for adjusting server kernel parameters and setting utilization thresholds such as CPU, memory, swap cache and storage volumes. This data is also used for capacity planning and reporting for the management team.

• Evaluating and recommending project strategies, innovative solutions to improve, simplify and automate root cause analysis and problem resolution through automation and by better utilizing existing monitoring tools.

• Generating weekly status reports for all ServiceNow requests. Attending weekly meetings with Compute Run and Wintel operations members.

• Utilizing VPN Secure access via Citrix SSO and two factor authentication by RSA SecurID Hard Token.

Confidential

IT Operations Engineer

• Technical lead for 14 member team of system administers, DBAs, and network engineers on three shifts located at two datacenters. Holding daily operations meetings to closeout completed tasks and to plan new tasks. Following through agreed milestones for hardware, firmware and software deployment, integration, migration and acceptance testing.

• Managing the team autonomously while keeping the director informed of all aspects and activities within the project. Administering servers running Linux and Sun Solaris Zones virtualization and HP-UX 11.x Service Guard clusters. HP OpenView Operations Manager 8.x on HP-9000 and Sun 6800, 4800 servers.

• Storage administration, provisioning, zoning, mapping and masking Host Bus Adapters to Front End Adapters on disk pool storage arrays.

• Administering and configuring HP-OVO 8.x and NNMi 8.0x event correlation templates. Channeling incoming event messages from server agents, Cisco EIGRP, OSPF and BGP routing protocols and switches, SAP Modules, Oracle SIDs and financial applications. Generating weekly statistical progress reports and monthly project review presentations to upper management.

• Monitoring and troubleshooting performance bottlenecks and load balancing of High Availability network route-switches, clustered servers, databases and storage throughput utilizing HP-OM, GlancePlus, PerfView, protocol analyzers, packet tracing, traceroute, SNMP agents, kernel traps, syslogs from switches servers.

• Managing HP-OV SNMP traps from the SONET/SDH WAN broadband infrastructure network elements, Catalyst 6500 VLAN Ethernet frame tagging and Cisco 7500.
• Confidential

Sr. Telecommunications Engineer

• Certified and trained by Alcatel-Lucent in Richardson, TX on DWDM OC-48 SONET/SDH Add/Drop Multiplexers, OPT-AMPS spanning fiber optic rings connecting global datacenters and the integrated the Alcatel-Lucent Network Management System with HP OpenView Network Node Manager 6.0 which monitors all Network Elements, switches and routers.
• Maintained lifecycle runbooks, drawings and documentation on topology, architecture and design of the SONET rings in Visio.
• Performed acceptance testing and provisioning of DS0, DS1, DS3/T3, OC12/STS12/12-DS3/12-T3 and OC48/STS48 cross-connects, measuring Optical Time Division Reflectometry power loss and monitored network traffic performance on the production SONET rings.
• Collaborated with Alcatel optical engineers in the field to deploy 85-Alcatel DWDM 1648-SM OC-48 Add-Drop Multiplexer on SONET fiber-optic rings from Chicago to DFW and from DFW to Los Angeles.
• Used the TL1 management interface for CMISE and ACSE protocol encapsulation over CLNP and NSAP.

Confidential

IT Operations Engineer

• Saudi ARAMCO Corporate datacenters in Dhahran, Saudi Arabia.
• Installed and configured the Network Management System for the ARAMCO Global Enterprise Network.
• Performed Systems Administration on 153 UNIX servers including 2-HP-9000-T600s on HP-UX-10.2, 4-SUN SPARC-Center-2000s running Solaris-2.5.
• Maintained 212 routers/switches including 6-Cisco-7513 routers and 4-Catalyst-5500 switches via CiscoWorks-3.2 and HP-OpenView-NNM-5.0.
• Monitored the global network via NetMetrix-5.0.

Confidential

Network Management Engineer

• Corning Worldwide Network Operations in Corning, New York.
• Deployed HP-OpenView ITO-3.01, NNM-4.1, NetMetrix-4.5 and NetLabs Nerve Center 2.1 to manage 45,000 objects, 15,300 nodes, 340 subnets, 220 Cabletron hubs and 70 Cisco routers and switches.
• Configured Cisco7513 routers and Cat5500 switches. Installed CiscoWorks 3.0 and CiscoView3.0.
• Confidential

Network Operations Engineer

• Oversight committee member for Telecom-Italia datacenters in Rome and Bell Atlantic Reston, VA.
• Responsible for deploying HP-Operations Center-2.0 and HP-OpenView NNM-3.3 for Broadband /ATM/SDH Video-Media-Services via Oracle7-SQL Net v2.2 and Oracle Media-Net.
• Configured encryption on Cisco7513 routers and Light Stream1010 ATM switches and installed CiscoWorks, StreamView,
• HP-OpenView NNM-3.3 and HP-Operations Center-2.0.
• HP-UX-A10.0 Administrator on HP-9000/T500.

Confidential

Network Engineering Manager

• FedEx Network Control Center.
• Responsible for deploying and managing FedEx worldwide enterprise network via HP-OpenView-NNM and HP-Operations Center.
• Configured encryption on Cisco7500/7000/4000 SNMP agents via CiscoWorks-3.0 and CiscoView-3.0.
• HP-UX Administrator on HP9000 I-70, SPARCcenter2000 Solaris-2.4, HP-PerfView/MeasureWare.

Confidential

Network Systems Administrator

• Installed upgraded and maintained Sun SPARC servers, Ethernet hardware, disc drives, memory cards, Solaris operating systems, patches, SAS business application software and network management software.
• Developed, updated and maintained Legato NetWorker Backup and Recovery server automation scripts.

Confidential

MTS Systems Specialist Programmer Analyst

• Maintained Cray, IBM-AIX RS-6000 and SUN servers.
• Responsible for configuring and installing UNIX Operating Systems, RAM, partitioning disk drives, setting-up security policy, file protection, user accounts, upgrading new software, backing-up file-systems, monitoring and troubleshooting the encrypted fiber-optic LAN/WAN.

Confidential

Satellite Communications Engineer

• Joint Defense Space Research Facility, Alice Springs, Australia.
• Maintained Cray and Unix servers, encrypted LAN/WAN data-communications under contract with the National Security Agency Space Systems department for telemetry signal processing and data acquisition.
• Integrated secure telecommunications between JDSRF and intelligence community and research laboratories in CONUS.