SUMMARY:

• A well rounded, client - focused IT management professional with experience in systems administration and datacenter management.
• Experience managing highly available data center operations with responsibility for infrastructure robustness, including networking, server hardware, and storage.
• Experience defining processes and procedures within organizations;
• Maintain a calm, poised, and professional demeanor while working in potentially stressful situations with customer IT staff and users.
• Well versed in Managing Operational Efforts, implementation, and Support requiring the use of strong analytical, strategic, organizational, and interpersonal skills to support business goals.
• Strong analytical skills, including collecting, extracting, synthesizing, and summarizing relevant data, perform root cause analysis and implement recommended scalable solutions.
• Proven ability to quickly assess issues and challenges, utilize relevant data and innovative methodologies, and develop solutions in the best interest of long-term gain for the client/customer.
• Excellent oral and written communication skills, strong interpersonal, and analysis skills.
• Areas of Expertise: IT Management, Leadership, Project Management, Vendor Management, Integration, Business Analysis, IT Strategy, Process Improvement, Disaster Recovery, Business Continuity, Enterprise IT Strategy & Development, Customer Service, Business Relationship Management, Process Improvement, Agile Development, Business Management, Business Plan Development, Software Development Lifecycle (SDLC), Business Process Management (BMP), Pricing/Value/Scope Analysis, Data Center Systems, Disaster Recovery Planning Solutions, Risk Analysis

TECHNICAL SKILLS:

MS Office (Word; Excel; PowerPoint, Outlook) Project, Access), NFS/Samba/CIFS, Cloud computing (AWS), MySQL/MariaDB, VMware/vSphere, Windows 2012R2, Kickstart, EC2 Instance setup, IAM, S3, Ansible, and Bash Scripting, Red Hat/Centos/Oracle Linux/Fedora

PROFESSIONAL EXPERIENCE:

LINUX SYSTEM ADMINISTRATOR

Confidential, LEESBURG, VA

Responsibilities:

• Provides system administration support on the production trading system and other associated platforms.
• Provides technical advice from an infrastructure perspective to developers and application support staff.
• Support Microsoft Software such as Exchange and other Microsoft products, as assigned. Implement defined changes to existing hardware and operating system infrastructure, including patches, users, file systems, and kernel parameters.
• Interact with multiple internal customers and external vendors to provide quality customer service.
• Troubleshoot Remedy tickets and escalate those that need specific attention to the right support.
• Keep a smooth and respectful relationship with customers as well as delivering projects in time and manner.
• Creates and manages users and service accounts on Linux and Windows systems.
• Deploy new servers through Kickstart (advance installation) base on different requirements on CPU, storage, memory, and virtual LAN. Schedules and perform monthly patch on Linux and Windows systems to enhance application and get rid of vulnerabilities.
• Manage filesystems and disk space using vgextend and lvextend to prevent running out. Analyze and act on Nagios alerts on processes, services, block devices, and applications.
• Employ Ansible and bash scripting to automate tasks to save company time and money. Implement strong password aging and complexity to make our environment more secure. Schedule tasks and migration using crontab.
• Control role-based access, as well as Sudo, polices through IDM/LDAP and sudoers file.
• Engage Windows 2012R2 as Active Directory and domain controller to manage users, groups, organizational units.
• Configure NFS and SAMBA to allow users on client machines to have access to directories and files.
• Assist database team to deploy and manage MariaDB and MYSQL servers.
• Design ISCSI SAN/NAS to allow the initiator's connection to specific storage via the network.
• Apply AWS services such as Billing, IAM, S3, and EC2 on different cloud-related projects.
• Perform Teaming to combine 2 or more network adapters for fault tolerance and load balance.

DATACENTER TECHNICIAN

Confidential, ASHBURN, VA

Responsibilities:

• Ensured Data Center operation success through network, server, and infrastructure monitoring and troubleshooting.
• Served as the first point of contact for customers needing assistance or turning up new services. Installed network gear, servers, and cabling to meet customer and company needs.
• Acted as the first line of defense for data center crisis, including natural disasters, fires, and power failures.
• Managed the staging, implementing, and inputting baseline configuration of network equipment such as Arista 7010/7050 switches, Cisco 3850 Switches, etc.
• Successfully coordinated server and network migrations with collocation customers and led physical migrations during the scheduled maintenance windows. Verified that projects and tasks performed by other data center technicians met company standards. Consistently updated documentation for new data center procedures on the company Wiki.
• Managed infrastructure projects assigned to the data center team by making sure that new server racks were correctly cabled and PDUs installed, adhering to company standards.
• Directly built Main Distribution Frame (MDF), Intermediate Distribution Frame (IDF) and Building Distribution Frame (BDF)
• Participated in the migration, basic configuration, and rollout of new or upgraded hardware
• Planned and coordinated activities as pulling, running fiber optic jumper from IDF to server rack positions and backbone fiber from BDF to MDF, and then MDF to IDF.Handled tasks of identifying diagnosing and troubleshoot fiber optic and copper cables using Fluke 1800 tester. Assist in Inventory of Network Gear