Network Support Engineer/ Information Technology Support Specialist Resume

OBJECTIVE

To become an IT specialist in Networking and Network security. Envisage myself acquiring the highest of education, both in networking and computer and information systems. Very ambitious with great people skills, and at my best when I am with a team. Give my 200% when I work with a team. My greatest asset is my ability to relate to, and work with anyone regardless. Quick to Adopt and thorough in research.

SUMMARY

Extensive knowledge of network media, including fiber - optics, Category 5e and Category 6
Outstanding communication and project management skills
Extensive knowledge in network troubleshooting and Wi-Fi and Cisco router, switches and firewalls.
Ability to work in a team and independently
Extensive understanding and implementation of LAN and WAN
Ability to anticipate and propose preemptive network issues and suggest solutions
Experience with MPLS, EIGRP, OSPF, RIP, and BGP
Knowledge about Hyper-V
Fair knowledge of Microsoft ATA

PROFESSIONAL EXPERIENCE

Network Support Engineer/ Information Technology Support Specialist

Confidential

Responsibilities:

Providing operational support and project implementation for Cisco-based network infrastructure, including switching, routing, cabling, monitoring, and site-to-site VPN
Promoting network policies, standards, and procedures through adherence in daily operational activities
Participating in on-call responsibilities in support of a 24 x 7 x 365 production environment
Coordinating with hardware and software vendors to maintain operations, diagnose issues and resolve problems
Performing responsibilities of creating implementation plans for network-related projects based on standard building blocks and procedures
Use of ServiceNow to create tickets and resolve incident or escalate. Also use ServiceNow to create a solutions platform

Confidential

Freelance Network Engineer

Responsibilities:

Installation of networks and in new/renovated buildings, installing keystones and RJ45
Basic Configuration of Network Devices and Cabling. Ensuring network integrity and reliability
Confidential (General Servicing, upgrading, maintenance and installation of programs)