System Analyst Resume
ColumbuS
SUMMARY
- Relishes solution consulting, analytical and challenging roles with an insight to learn & deliver.
- Experience in implementing ERP systems with a focus on Material Management, Procurement, Order fulfillment, Human resource, Transportation and Warehouse Management and Data Analytics solutions.
- Developed and maintained techno - functional specification documents, business requirement documents and user training.
- Experience in creating insightful visualization and dashboards using tools like Tableau, Kibana and MS Excel.
- Efficient in creating Data Flow diagrams (DFD), Use Case, Activity and ER Diagrams.
- Working experience in Software Development Life Cycle (SDLC) using Agile-SCRUM model, V-model and Waterfall, which encompasses Planning and Analysis, Development, Validation and Deployment phases.
- Experience on project management tools like JIRA, Version One and HP ALM for supporting SDLC.
- Closely worked with clients to understand their business needs and translate it to techno-functional documents for solution development.
- Proficient in collaborating with cross-functional team and able to foster a constructive working environment.
- Have strong time management and communication skills to prioritize deliverables and ensure timely deployments.
- Efficient in multi-tasking, at the same time ensuring quality & deadlines of the deliverables are as per customer satisfaction.
TECHNICAL SKILLS
ERP Systems: SAP ECC & Open ERP Material Management, Procurement, Order fulfillment, Human resource, Transportation Management and analytics solutions
TMS: Transportation Management (Road, Air and Sea), Freight Cost Management, Master data management, LTL, FTL, Transportation Mode - Air, Sea and Road, Transportation Analytics.
Database: MySQL, Microsoft SQL Servers & MS Access
Data Visualization Tools: MS Excel, SAP BI, Tableau, Kibana
Tools: Microsoft office programs (Excel, Word and PowerPoint), Visual Studio, MS-Visio, Balsamiq, Share Point 2010
Testing Skills: Functional Testing, Non-Functional Testing, Performance Testing, Smoke and UAT testing
PM & Testing Tools: JIRA, HP QC, HP ALM, HP QTP, RFT & MS Project, KANBAN
EDI-Interface: ANSI & EDIFACT using FTP and SFTP protocol, XLM, Inubit, POSTMAN
PROFESSIONAL EXPERIENCE
Confidential, Columbus
System Analyst
Responsibilities:
- Continuous engagements with customer teams for developing dashboards to addresses various business specific reporting and customer KPI’s.
- Lead analyst in developing a platform to integrate multiple platforms to support project management and reporting with a cost saving of 600k USD yearly.
- Developing Proof of Concepts and application mock-ups for proposed solutions for new enhancements.
- Created and continuously monitored Sprint burndown chart to track the progress of the project.
- Assisted Scrum Master to create Sprint Backlog, schedule Sprint planning meeting, Daily stand-ups, Product Review meetings and retrospective is on regular basis.
- Collaborated with all the stakeholders from various business units to ensure business and technology partners are aligned with the proposed solution and upcoming changes in the process flows.
- Defined scope of the integration and worked on requirement gathering for the overall project.
- Lead teams onshore-offshore model for development, risk resolution, management reporting and QA.
- Continuously collaborate with multiple teams to resolve any conflict in relation to solution development or business requirements.
- Designed and developed test scenarios and acceptance criteria for the integration.
- Provided customer support during UAT’s and created training manuals for new developments.
- Worked on AGILE framework and used ALM, JIRA and Version One as a project management tool.
Confidential
Sr. Business Consultant
Responsibilities:
- Developed customer-centric, easy to implement and highly customizable solutions for transportation management, freight cost management, carrier pool management, vendor management, warehouse management and master data management.
- Engage in continuous client interactions through regular workshops & JAD sessions to understand and address their business needs to ensure customer satisfaction.
- Worked with customers to analyze the existing logistical process in their supply chain and enhance these processes with route optimizations, asset utilization, load balancing, and scheduling optimizations.
- Used SQL for data extraction for BI and advance business specific reporting requirements.
- Developed interactive dashboards using data visualization tools like tableau and kibana for customer KPI’s to enhance business decisions.
- Supported customers with 3PL and vendor interface integration for multi-modal solutions using ANSI and EDIFACT.
- Train key users with new developments in product solution with techno-functional demonstrations.
- Provided pre-sales support to sales and product demonstrations to prospective customers.
- Create solution outlines from use cases, develop scope documents and prepared effort estimations.
- Developed and maintained techno-functional product specifications and business requirement documents.
- Created and maintained business process flow diagrams and data flow diagrams for product functionalities.
- Work on updating and maintaining product configuration and release notes for new features.
- Designing, updating product configuration and implementing new interface to provide smooth exchange of information.
- Participated in product reviews and road-maps discussion for new and upcoming product features.
- Worked on AGILE-SCRUM and Kanban framework for SDLC & project management, using JIRA and Confluence.
- Continuously act as a liaison between key stakeholders/ management, product teams and development teams to prioritize business deliverables to ensure quality and timely deliverables.
- Define testing scope for new features and support UAT with customers.