SUMMARY:

I offer an extensive background in server administration with strong PowerShell with help desk escalation experience, solving people’s problems with technology, and managing VIP employee/customer treatment. I have seen many environments and have easily adapted to them all. I have many different areas of expertise, ranging from Windows Server(and virtual server) Administration to Data Center administration, from repairing PC's to servers, and handling many of datacenter technologies such as filers, light networking, cabling, racking, UPS, virtualization, and server consolidation.

SKILL:

VSphere 5.5, Windows 2012R2 Server, Windows 2008R2 Server (and earlier versions), Power Shell, extensive Dell and HP platforms (both blade and traditional rack - mounted servers), Active Directory Management (DNS, permissions, DHCP, Group Policy), NAS/SAN configuration and presenting to servers, Windows 8, 7, Vista, XP, Mac OS (Lion, Snow Leopard, Leopard), smart phone configuration, tablet configuration, server and workstation deployment (WDS, Ghost, Clonezilla), minor network (F5 Load balancers, switches), VMware environments.

EXPERIENCE:

Confidential

Senior Windows Server Administrator

Responsibilities:

• I managed the deployment to assets of Airwatch, bboth to Macs and Windows workstations.
• I also helped in an early project of upgrading many production workstations with newer hardware.
• I was the main interface between a security group that was brought on to onit0or real time the security incidents and to help identify more issues.
• I was integral part of the team that implemented OKTA MultiFactor Authentication, through OKTA we started to simplify onboarding process and addition to applications/, and successfully added new applications to it. I migrated VMWare 5.5 to 6.0 successfully and then was part of the team to upgrade to 6.5.
• I first implemented MS Updates through GPO (WSUS).
• Through an application (PDQ Deploy), which also used scripts to verify the correct installment of these systems I was also able to modernize the distribution of the software to the production workstations. I updated the asset database with over 1500 assets.
• I helped develop a newer version of the onboarding experience.

Confidential

DevOPS Engineer

Responsibilities:

• I am part of the team that brought their product to market.
• I tested and installed the product on several platforms, IBM Softlayer, AWS and Azure.
• I also have done part of QA of the product. I am part of the operations team, so I have learned all the products, and how to install and troubleshoot.
• I worked closely with IT and helped them script some powershell solutions for client.
• I have also served as mentor to newer employees, and partners.
• I have worked closely with IBM folks to bring the product onto their platform

Confidential

Senior System Administrator

Responsibilities:

• I was brought on to integrate newly acquired clinics into Confidential ’s Active Directory.
• I am responsible for setting up AD Organizational Units and assign GPOs through AGPM.
• I maintain DNS and moving data and integrating with DFS. I create users and make sure permissions were correct.
• More of my responsibilities included adding printers and deploying them to Active Directory.
• I also created service accounts, and security groups needed to manage these sites.
• I used Powershell to verify much of my work and make some of the manual labor less tedious (like create registry files for each computer for automatic logon when required)

Confidential

Senior System Administrator

Responsibilities:

• I managed many roles as the main IT person.
• These roles included help desk, and server administration (Windows AD 2008R2, SQL, WDS) tasks, Nimble storage and 2 ESXi hosts (5.5 and 5.0).
• I processed new employees to the company, and terminations.
• I was the main point of contact for the external IT Help line.
• I also transitioned employees, and servers, from the Confidential office that closed, to the Fremont campus.
• Began process of consolidating servers tio the ESXi hosts to make mostly a virtual environment.
• Implemented WDS so the company saved on Acronis fees

Confidential

Senior Support Engineer

Responsibilities:

• Managed day - to-day activities, help desk tickets, backups, antivirus, servers, SAN/NAS (QNAP over ISCSI), and VMWare 5.1 environment - developed plan to migrate to 5.5

Confidential

Senior Support Engineer

Responsibilities:

• Manage many clients’ different environments, from Windows 2000 Server to Windows 2012 Server, many still on Windows XP client.
• Upgrade N-central through several revisions.
• Deploy Windows patching through N-able across multiple clients with different scheduling requirements.
• Build desktops, servers, provide first line defense for support on any issues. Manage clients with N-able software.
• Mitigate issues on AD after migrating 50 users from GroupWise to Active Directory.
• Use Group Policy to add drive mappings, manage password settings, and redirection of folders, among other requirements.
• Manage Virtual Machines through VMware 5.1.
• I configured automation with N-central working for N-central across many clients.
• Use Windows Deployment Services to deploy 20 workstations for a client.