PROFILE:

Successfully accomplished, analytical and results - driven IT professional with more than 10 years of relevant experience in software, networking and hardware engineering.

SPECIALIZED SKILLS:

Docker Spinnaker

GitLab CI/CD

AWS Codebuild Kubernetes

Devops Java

Agile Ruby

Ansible JSon

Python SAST

DAST

Jenkins

WORK EXPERIENCE:

DevSecOps Engineering Trainer

Confidential

Responsibilities:

• Trained Devops professionals to clearly describe how Security and Testing can be integrated into a DevSecOps environment without compromising speed, security, or quality
• Provide a baseline of the terminology, methodologies, processesenvironments, and automation technologies used in DevSecOps programs.
• DevSecOps Engineer, X-Ray, Java, React and Node, HCL Opensource Analyzer and SAST Scanning tools SonarCube, Veracode, Docker, Ansible, Jenkins, creating pipelines between Google Cloud and Github and Gitlab.

DevSecOps Engineer

Confidential, Washington, District of Columbia

Responsibilities:

• Support AWS, Gitlab - CI, docker, chef, Bamboo, Terraform, Puppet, Ansible, GoCD, ElasticBox, Codeship, Jenkins, Circle CI, kubernetes automation Pipelines. Docker, kubernetes, rancher, openshift
• Amazon AWS, GitOps, Argo CD and Kubernetes.
• Managed Wordpress sites, Azure Active Directory, and Microsoft 365, Microsoft Teams

Database Architect

Confidential

Responsibilities:

• Developed electronic/digital data collecting tools that were responsible
• Developed a digital data collection platform identified and set up the relevant application or software in compliance with the existing materials for data collection and processing, - defined the roles and the responsibilities of each key stakeholders and train them - trained on how to do preventive maintenance of the data base - trained on how to manage the database.
• Amazon AWS, GitOps, Argo CD and Kubernetes. Managed Wordpress sites, Azure Active Directory.
• Created pipelines from Google Cloud to Github.

Software Engineer

Confidential

Responsibilities:

• I developed a training program for staff to integrate technology into their curriculum and make content available digitally.
• Used Python, SQL, Javascript, JSON and C#. Developed a website for teachers to learn how to teach their students online.
• Facilitated a workshop to train teachers and school administrators how to engage students on learning their class subject such as integrated science and social studies using gamification, used Docker, Kubernetes, Ansible, Jenkins, Octopus Deploy, AWS Code deploy, Azure, Checkmarx SAST, Veracode, Snort, Confidential Vault

Network Engineer Consultant

Confidential, Washington, DC

Responsibilities:

• IT Consultant to the Office of the Ambassador of Confidential ; act as a liaison and correspond regularly with officials embassies, prioritize Ambassador’s daily activities, maintain his calendar; collaborate with both inner and outer clients to ensure work efficiency and effective communication

Software Engineer

Confidential

Responsibilities:

• Work on projects ranging from supporting network systems, software and hardware in government offices. Providing training and system support to Botswana government employees and Peace Corps volunteers.
• Designed and created a database for government field offices to be more efficient in reporting. Also helped design a wifi network for remote government sites.
• Created social network that could be accessed on mobile devices to help teach highschool students about HIV and had them communicate on such issues to prevent the spread of HIV, test and report HIV among first borns.
• Created a training session to help train Peace Corps Volunteers on software and mobile apps to better monitor HIV cases, answer questions about HIV and help prevent the spread of HIV in Botswana.
• Developed training programs for students to learn Gender relations
• Developed small business workshop for women in Botswana to learn grant writing skills, business development skills, gender relations and how to access HIV preventitive services

Network Engineer

Confidential

Responsibilities:

• Workload management among team members, including implementation of innovative ticket/case management techniques
• Provides management guidance to all levels of exempt employees on accomplishing goals
• Mentors other managers in management and Cisco practices
• Work is reviewed and measured based on attainment of objectives and overall success of department
• Assumes leadership role in CMS or cross-functional teams to drive service delivery and/or product improvements
• Manages CSEs of all levels, geographies; generally responsible for a team of to 30+ people
• Identifies and works on issues that affect worldwide CMS and other services teams
• Served as primary liaison with clients on all matters related to system operations and support to Navy CNATRANET and NMCI networks.
• Performed Information Assurance Manager functions and scanning of networks to ensure network integrity, availability, and accountability of network devices.
• Did retina scans on workstations on NMCI network, CNATRANET Navy internal network.
• Used Altiris software to scan Navy network devices on a nightly basis for vulnerabilities and offline workstations. These issues were then fixed by pushing updates via Altiris
• Ensured all workstations were certified with Windows 7 Enterprise and had Symantec software up to date.
• Ensured CAC card reading software had required certificates updated.
• Used Acronis imaging software to reimage machines with certified images
• Ensures the implemented security safeguards are adequate to assure the integrity, availability, and confidentiality of the information being processed, transmitted, or stored consistent with level of sensitivity of that information.
• Plan and implemented building moves of workstations, printers and switches.
• Ensured all network devices were documented by IA standards such as MAC and IP addresses

Network Engineer

Confidential, Ft Duchesne, Utah

Responsibilities:

• Managed user accounts and Exchange mailboxes in Active Directory.
• Provided all aspects of desktop hardware/software support including moves, adds, changes, replacing hard drives, and reimaging of 1,200 workstations.
• Installed, configured, diagnosed, repaired, and upgraded hardware while ensuring optimal performance.
• Assisted Network Engineers in installing and configuring IOS for Cisco switches (3560, 2950).
• Analyzed software and hardware issues and provided solutions. Solved software issues in Department of Interior internal network.
• Installed servers in Bureau of Indian Education schools across states such as New Mexico, Arizona, South and North Dakota, Utah and California
• Administered DHCP scopes; ensuring non-repudiation measures implemented to track system and user activity.
• Migrated 300 hundred laptops and desktops total from Windows XP to Windows 7.
• Migrated several file servers and print servers from Windows 2000 to Windows 2008
• Troubleshot TCP/IP, DNS, and DHCP problems and configurations on server 2003/2008 R2 platforms
• Trained incoming employees on system administration duties and functions.

Network Engineer

Confidential

Responsibilities:

• Client Relationship Management
• Analyze support activity and case//alarms trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide recommendations to close gaps- Facilitate Meetings
• First point of escalation for designated accounts for support process issues not resolved by the standard process
• Facilitate problem resolution across NICE internal teams, driving actions, communication and RCA/Best Practices
• Establish relationships and effectively communicate with key members of Customer’s technical team including management personnel
• Develop, implement and maintain standard practices for designated accounts aligned with the Global OM operating model
• Oversee transition phase from Client Services to Customer Support (documentation and report review, completed project sign-off, documented acceptance, updated internal sites with hand off materials)- Ensure Day 2 readiness and Success
• 11 months experience with IP Networking in a WAN /LAN, Comcast head end or hub, environment such as cisco routers and CMTS, fiber optic and RF testing devices.
• Install and troubleshoot routers. Did VOIP over telephone and Ethernet lines.
• Connected lines to patch panel, servers and routers.
• Ran Ethernet lines to switches and set up VLANs and added PC's unto VLANs and Windows Server 2003 active directory and set up policies.
• Troubleshooted network gateway routers such as resetting IP addresses on the server and going into the router IOS to reset the IP addresses.
• Set up router security such as firewalls, NAT and access lists
• Router administration such as troubleshooting bugs, replacing flash cards, troubleshooting temperature and startup issues.
• Add routers and switches onto vlans and areas in OSPF
• Learned to setup cisco pix firewall
• Installed and set up routing protocols such as EIGRP, IGRP, OSPF and RIP on router IOS

Confidential, Tampa, FL

Desktop Support Representative

Responsibilities:

• Troubleshot network gateway routers such as resetting IP addresses on the server and going into the router IOS to reset the IP address.
• Worked with System Administrator and responded to business clients questions that were on an internal computer network.
• Troubleshot and supported network issues in Windows 2000, XP and ME and also in UNIX Sun Solaris 8.0, Linux and OS/2
• Troubleshot daily system malfunctions for modems, external and internal drives, PCs, printers and terminals.
• Configured software network connections and troubleshot network.
• Managed the purchasing of goods or services at the best possible total cost of ownership, in the right quantity and quality, at the right time.
• Provided input and feed back for the use and optimization of NOC network Management applications/tools as well as processes and procedures.
• Carried out upgrades, enhancement, replacement and installation of new networking solutions and services.
• Worked with issues in Active directory such as computer names, password resets for user accounts and mapping network drives and printers