Cloud Solutions Engineer, Cloud Program Manager Resume

SUMMARY

Experienced Scrum and agile certified professional with vast experience in the Software Development Technologies, cutting across program/project management. Passionate about problem solving and customer experience. Critical thinker, who excels at influencing without authority in fast - paced, complex environment.

PROFESSIONAL EXPERIENCE

Confidential

Cloud Solutions Engineer, Cloud Program Manager

Responsibilities:

Handle development and communication for Exelon Energy project, working with a billion-dollar customer to meet all OCI console automation requirements.
Single handedly Developed python scripts to make API calls into OCI and automate this full cycle to extract billing details onto an excel sheet.
Created runbooks for all the technologies offered by Confidential as a service, runbooks designed for Sales and SA’s cutting preparation hours from 20 to anywhere around 2-5 hours saving/profiting $1500 to $1800 every engagement.
Introduced the engineering team to agile methodologies and helped Cloud Director/Manager to engage in daily standups.
Developed fully automated process BAD(Billing all Departments) using Oracle Python API to help Confidential cut down the manual bookkeeping up 38% when charging each departments cloud usage.
Clear assessment subject matter expert for the team, Lead and engage all the clear assessments coming down pipeline with the one of in-house developed tool ZDS( Confidential Discovery) Generating 16% of the cloud revenue.
Manage domestic projects and assign them to international dev teams, Overlook deployments, test’s and present results and solutions to customer.

Confidential

Scrum Master

Responsibilities:

Worked with the senior scrum master to learn and develop day to day understanding of product development and team management.
Co-Managed development of a cross functional React Native application for iOS and android which was used to manage the POS (point of sales) system of a restaurant.
Accountable for project planning, Burndown chart, developing new delivery plans. Worked in Agile/Scrum environment to develop the application, encouraged good agile practices.
Facilitated project specification from international client to Teams to ensure tailored delivery.

Confidential

Department Manager

Responsibilities:

Update sales database (SQL) to report daily or weekly Profits/Discounts/Orders to Confidential ’s Home office.
Daily update ready for business checklist (Reporting past day profits to Sales Head Office).
Responsible for coordination, tasking, and tracking of seven sales associates to fulfill 40% of the store revenue margins.
Engineer sales team performance to make sure daily sales and revenue projections are met by teaching the team how to use certain promotions.
Assign tasks and motivate sales team to obtain more customer opportunities.
Use TLC (Tell, Listen, Confirm) to solve customer issues and team issues by bringing problem solving mindset to table.
Schedule and report team coverage, assign coverage to replace absent employees.
Collaborate with other department managers to maintain Store operations and upkeep the departments sales goal and margins.