WMOS Implementation Specialist Resume

SUMMARY

I am an Innovative IT leader with extensive experience leading and developing technical teams in the implementation and enhancement of supply chain and warehouse management systems.
My analytical, strategic and adept project manager along with my ability at analyzing client requirements, determining technical specifications and developing actionable plans to achieve on - time-on-budget project delivery.
A natural leader with exceptional relationship-building abilities, able to quickly build rapport and trust with employees, peers, vendors, executive leadership, and C-level clientele.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

WMOS Implementation Specialist

Responsibilities:

Confidential

SR. PROJECT MANAGER

Responsibilities:

Confidential

DIRECTOR OF INFORMATION TECHNOLOGY

Responsibilities:

Serve as mentor and coach to several Lead Analysts who successfully assumed managerial roles.
Motivate and mentor a team of Manager/Leads, Warehouse systems analysts, Business Analysts, Project Managers and Java, C/C++ and PL/SQL developers.
Directed multiple simultaneous projects including, client implementation projects, client enhancement projects, warehouse process improvement projects.
Serve as a functional and technical expert for client and facility requests and facilitate operational and system improvement.
Manage and allocate project resources for all facility and client projects.
Efficiently managed the department budget along with staffing, review mentor, staff retention, and growth.
Manage the second level warehouse IT support staff, including developing support process and procedures including 24 by 7 support strategy.
Drive defect resolution of critical system outages to resolution in as short a time as possible.
Works closely with company clients, company executives, and other leaders to identify and implement client and company objectives accurately, timely and on a budget.
Provide guidance, leadership along technical and functional expertise to drive client and facility projects.
Manage vendor relationships including but not limited to MHE, consulting firms, software vendors.
Manage team of Analysts and Developers to automate daily fix and routine client requests.