Devops Engineer Resume
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PROFILE:
Sr. Software Engineer with over a decade experience in IT operations and software engineering, focused on DevOps. Interested in cloud platform engineering, serverless and container based architectures.
EXPERIENCE:
DevOps Engineer
Confidential, Seattle, WA
Tech used: Terraform, ECS, Docker, Python, SNS, SQS, CloudWatch, Lambda, MongoDB, ALB, API Gateway, S3, Gitlab
Responsibilities:
- Cleaned up ineffective monitors and rolled out CloudWatch alarms for AWS managed services improving signal/noise ratio
- Implemented CloudWatch log metric filters, alarms and dashboards for applications which resulted in early detection of business impacting failures and enabled data based decision making
- Drove improvements to development work flow and practices, participating in code reviews, backlog grooming, sprint planning, incident management process, encouraging unit testing, advocating for improved operational basics such as logging standards
- Identified repeat application failures drove improvement in collaboration with the dev team
- Delivered automation for operational activities and business functions utilizing AWS Lambda, EventBridge, ECS, S3
- A great deal of troubleshooting, investigating via CloudWatch, uncovering misses/drift in requirements, debugging Python, reprocessing messages, ad - hoc scripts to process csv data and post to an API
- Contributed across many other areas for example, assisting with Javascript in Google Tag Manager, Redshift administration, identifying bugs in Order Management System, Salesforce Commerce Cloud support
Sr. Software Engineer
Confidential, Seattle, WA
Environment: AWS EC2, S3, PostgreSQL RDS, Redis Elasticache, Ansible, Git, Github, TeamCity (CI), Jenkins, Upsource, Mercurial, Javascript, Datadog, New Relic, Terraform, Nagios.
Responsibilities:
- Collaborated with business leadership to elicit and refine requirements, translated to functional requirements, produced work breakdown structures, coordinated with QA/Release Manager, scheduled releases
- Worked on a variety of projects from the trial signup form to backend billing integration with Quickbooks online REST API. Owned admin and billing domains of the app.
- Participated in major migration project of self-hosted app to AWS, owned local storage to S3 migration and local email delivery to email service provider integration.
- Reduced 1st of month billing operations man hours 90% via continuous improvement of integration, admin functions, reporting and process
- Enabled business to explore untapped self-serve customer potential by implementing a new ‘Small Team’ subscription plan
- Improved revenue capture by implementing rate increase invoice feature
- Simplified business process around price lift by introducing and implementing the ability to have multiple subscription plans
- Accomplished critical framework upgrade from Rails 4 to Rails 5
Software Engineer
Confidential, Plano, TX
Responsibilities:
- Saved estimated $100k in annual man hours by developing Manager Self-Service web app for HR department implementing approval workflow for employee record changes. Spotlighted in company newsletter. Rails, MySQL, Bootstrap, jQuery 2013
- Full lifecycle development for Perl Billing Adjustment approval web app, added features, bug fixes, SME for java developers working to rewrite app
- Developed web app enabling company wide, fast access to all available customer invoices. Ruby, Rails, jQuery, MongoDB. 2012
- Developed company’s first native IOS mobile app enabling users to approve billing adjustments from their iPhones. Designed and created architecture to integrate with backend system, led Java developers to use REST web services and JSON. Won company IT Innovation award. Objective-C, Ruby, Rails, Sinatra, Sequel. 2011
- Developed integration between billing adjustment approval workflow app and billing system. 2005
- Created and managed a variety of other tools and automations via shell, Ruby, and Perl scripting