EMPLOYMENT HISTORY

CDA Consultants

Confidential

• Provided Vulnerability Management Services, Level 3/Tiger Team Support, and Deployment of Windows 7 Workstations
• QualysGuard Certified
• Responsible for the delivery of service for global vulnerability scanning and reporting on all Novartis network devices
• IT Security experience in the following areas:
• SOX and PCI compliance
• Policy and Compliance
• Risk Analysis and Mitigation
• Vulnerability Management
• Web Application Security
• Penetration testing
• Identity and Access Management
• Environmental Security
• Proxy Services
• Active Directory Administration
• Currently enrolled in CISSP Boot camp for June of 2015
• Perform penetration testing utilizing Metasploit and other Kali Linux tools
• Performed Active Directory provisioning and user support as it relates to Vulnerability Scanning, Policy controls an authenticated scanning
• Provided Implementation testing for Centrify and CyberArk for Identity and Access Management team
• Utilize QualysGuard as primary tool to monitor tickets and vulnerabilities and reporting
• Implementation of QualysGuard Policy Compliance across all Novartis platforms including control development, testing and reporting across multinational landscape.
• Serving as Technical Writer for team documentation developing and documenting Tasks and controls for Vulnerability Management and Proxy services teams
• ICE Bronze, Qualys, and GxP fully certified and trained
• Subject Matter Expert for QualysGuard application and module integration
• Experience with Policy Control implementation

Confidential

• Provide high quality customer service to Executive Committee Members CEO, CIO and Department Heads
• Provide support for CEO and other C-Level executives during off site Town Halls and Conferences.
• Monitor and troubleshoot IT related issue tickets via BMC Remedy
• Provide advanced support for Active Directory Services
• Providing Training in Seminars on Digital selling for various Alcon marketing teams
• TCP/IP and LAN configuration of workstations and printers ipconfig, tracert, net use
• Responsible for resolving issues resulting from escalations from team members

Team Lead

• Migrated 3,000 Workstations and VMware of Windows XP into Windows 7
• Provided and directed desk side support for newly migrated workstations phone support and face-to-face
• Maintained tickets via BMC Remedy
• Knowledge of extensive SCCM background, Active Directory, Microsoft Exchange Administration, Citrix Management Console
• Primary responsibility for addressing Active Directory related issues impacting over 6k applications including SAP across 11 Divisions and 6 Domains.
• Provided SAP support related to platform migration
• Provided training and assistance to users featuring Windows 7. Training also provided for users with Citrix, Desktop, and application installation
• Resolved application installation issues with SAP, SAPGUI, SAS, PuTTy, RSA VPN, and TOAD.
• Provided administrative resolution of Active Directory and Identity Access Management related issues
• Responsible for Technical Resolution for all escalated issues
• Training and support for SAP application and related issues

BTM Resources, Lead Systems Analyst

Confidential

• Provided laptop, desktop, network and server administration for PBF Energy systems and infrastructure while serving as team lead for technicians
• Performed local site server and network administration
• Installation of user specific software based on job title and requirements Siebel, Microsoft Office, Lotus Notes and Domino
• Implemented Active Directory for the enterprise
• Installed hardware, peripherals and software configuration/upgrades to new laptops/tablets
• Dell E64
• Lenovo T400, T410, X201, X220, X61, T61
• HP Tablets 2730, 2740, 2560p
• iPad devices
• Windows server 2008
• Bloomberg systems
• Cisco routers and firewalls
• Performed Active Directory administration
• Performed Security and Auditing Role for SAP integration
• Resolved all hardware and software issues
• On site desk side support for clients and servers
• Created and implemented SMS Build for Windows client platforms Windows XP, Windows 7

Confidential

• Providing laptop, desktop, and tablet IT support for companies such as Johnson Johnson, Pfizer Pharmaceuticals, Tiffany's, Selective Insurance and Flextime Solutions
• Provided Siebel support for Johnson Johnson CRM solution
• Developed and run Tiffany equipment upgrade program for North America
• Provide Active Directory provisioning and user support for various clients Tiffany, Johnson and Johnson, Pfizer, Selective Insurance
• Implemented installation and tracking of software
• Responsible for hardware, peripherals and software configuration/upgrades to new laptops, tablets servers and Point of Sale Systems
• Diagnosed and repaired computer equipment of any issues. Troubleshooting base on hardware and software problems
• Repaired hardware issues, replacing defected legacy laptop shells
• On site desk side support for clients
• Confidential Providing Fiscal and IT management for multiple office and manufacturing locations
• Performed IT security function for all sites including network security, IAM, Active Directory Services, Vulnerability Management and Risk Management
• Managed Payroll, Accounts Receivable and all other accounting functions for the company
• Built and managed windows 2000 and 2003 servers for company locations in Vermont and Michigan
• Performed Asset Depreciation and other major accounting functions
• Negotiated with Telecommunication providers for service and support
• Created network design and infrastructure telephone and IT systems
• Developed and implemented proprietary Enterprise Resource Planning application

Confidential

• Served as Internet Marketing Director and Chief Systems Architect serving clients as diverse as small local businesses to Maple Grove Farms the world's largest maple packager
• Managed Internet Promotion accounts for all clients
• Managed and direct email campaigns for promotion clients
• Directed the development of proprietary online shopping software
• Responsibility for development and design of Internet Promotion core of business
• Managed IT Security function of Altyr Image and client web applications
• Performed Active Directory auditing of Altyr Imaje and select clients
• Managed all LAN/WAN functions for Altyr Imaje and select clients

Confidential

Provided system administration and support for all foundry Windows, OS2, HPUX, AIX and SUN systems and servers

• Developed various data-integration tools and cross platform data development.
• Created Perl Scripts for various in house applications
• Created, designed and tested Chip Mechanical Drawing Application
• Performed Active directory provisioning and user management for IBM Foundry applications and associates
• Ordered and maintained all software and system components
• Member of the Burlington Linux platform design team, AIX Platform design team and Windows development team
• Diagnosed and repaired all software and hardware problems for Foundry systems
• Received 11 awards, bonuses and other forms of recognition for outstanding performance

Confidential

Provided system administration and support Windows, OS2, HPUX, AIX and SUN systems and servers

AIX System Administrator

• Created and implemented Perl scripts for various administrative tasks
• Administered all AIX and RS 6000 IBM desk side servers and mainframes
• Maintained integration directory incorporating Active Directory controls into the IBM Unix platform environment
• Performed help desk and desk side services on all UNIX based systems
• Provided hardware, software and education support to more than 1200 IBM UNIX clients
• Received 9 awards and other forms of recognition for customer service and excellence

Custom Workstation Administrator

• Installed and maintained PC hardware and software for Dram Development Alliance organization
• Provided UNIX support for AIX, SUN and HP UNIX based systems
• Tested and developed various software applications for the DDA Test and Characterization Team
• Application management responsible for purchasing, tracking and developing upgrade stream for all DDA purchased and developed applications
• Provided data security for IBM and Alliance companies accessing the IBM network
• Provided Active Directory user support for all members of the DDA
• Built and administered Windows and Apache servers
• Provided Active Directory provisioning and controls for Dram Development Alliance
• Trained DDA personnel to fully utilize all software solutions
• Received more than 27 awards and forms of recognition for customer satisfaction and excellence in service

Profile:

• Knowledge of security frameworks and regulations including: CIS, COBIT 4.0 and 4.1, ISO 17799 and 27001, NIST SP800-53, ITIL v2, HIPAA, FFIEC, NERC-CIP, SOX, PCI and User Defined Regulatory Cross Reference.
• Knowledge of VPN, VLAN, DMZ, Firewall, Intrusion Prevention System IPS , Intrusion Detection System IDS and TCP/UDP Ports.
• Excellent communication skills working with all levels of fortune 50 companies throughout the globe, including writing technical, process and regulatory documentation used in more than 70 countries.
• Experienced as Team Lead for workstation migration, helpdesk/desktop supports face to face, phone, and remote , server administration, LAN Management, technical documentation, system lifecycle management, project management.
• Knowledge of DOS/Terminal functionality, Windows XP/7/8, iOS devices, Unix/Linux, Basic Perl/Python, Nmap, ESXI 5.1, VMware vSphere 5.0, Metasploit with Armitage, Penetration Testing, and usage of QualysGuard Vulnerability Management/Policy Compliance/WAS/ Asset Management / PCI
• Knowledge of Microsoft Office 365 Environment Outlook Exchange 2010, Excel 2010, Word 2010, Power Point 2010, Visio 2010 , Antivirus Programs McAfee , Directory and Resource Administrator Management DRA , Centrify, SCCM, PuTTy, FileZilla, and Lotus Notes 8.5