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Systems Programmer/ Avp Resume

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SUMMARY

  • IT Professional (Programmer/ Analyst and Electronics Engineer) with over 20 years of experience in analyzing and reporting data related research and other activities, development, and problem solving for various systems, proficient in multiple analytics disciplines .
  • Strong experience in COBOL/CICS/DB2/IMS/MQ Series On - line and Batch Systems, database technology, performance tuning, and troubleshooting of applications.
  • Developed and supported large-scale projects and high-volume transaction environments. Thoroughly familiar with the development, SQL performance tuning, and data modeling.
  • Experience using DB2 on IBM mainframe and Access on PC.
  • Customer support.
  • Desktop, application and database support.
  • AD and email setup and maintenance.
  • Server maintenance, network support.
  • Vendor and supply management.

TECHNICAL SKILLS

  • COBOL II, CICS, DB2/QMF/SPUFI, FILEAID/DB2, JCL, VSAM, MS Office/365 (Access, Word, Excel, PowerPoint, Outlook, Skype, MS Teams)
  • Visio, Snagit. SQL, MFS, Stored Procedures, TMF, IMS DB/DC, Datavan, EXPEDITOR, CA7, ENDEVOR, Abendaid, MQSeries, FTP
  • TOAD for Oracle/SQL, Informatica, JSON, HTML, WebEX, Agile methodology and tools, Sharepoint, Clarity. Windows 7/10.

PROFESSIONAL EXPERIENCE

Confidential

Systems Programmer/ AVP

Responsibilities:

  • Coding, testing, debugging and maintaining Cobol/CICS/MQ based Systems.
  • Provide high technical level for Operating System Support, COBOL, CICS/MQ, Informatica ETL, Websphere or Java. Maintained and managed all aspects of activities to support business application systems subsystems. Manage activities to refresh, test and implement updates IBM and custom middleware, or third part vendor software on a regular basis.
  • Provide system programming Level 1/2/3 support for developers that require assistance in mainframe programming, CICS online systems, batch subsystems or Informatica ETL.
  • Provide support and problem resolution for the most complex and difficult areas of assigned system which includes mainframe operating systems Assume complete responsibility for the development and/or implementation of the most complex software/hardware projects.
  • Provide highly technical support, training and assistance to developers or junior members of the team and Operating System users. On call after hours for production support Tier 3 issues.
  • Provide plans and procedures for installation, testing and implementation of system software and program product maintenance.
  • Interface with hosted application vendors for upcoming technology and application releases, production issues, diagnosis and other situations.
  • Support the consultative relationships with key business stakeholders, proactively identifying and addressing advanced analytics needs to meet business, regulatory and compliance requirements within the Commercial Trade finance IT systems area.

Confidential

IT Technical Analyst

Responsibilities:

  • Provided desktop, application and database support, server maintenance, network support and support peripherals. Responding to client requests in a fast and efficient manner.
  • Maintaining Desktops, peripherals, Access databases and applications in a Windows environment.
  • Helped clients define their information strategy, architecture and governance, get the most value from business intelligence and analytics, and implement enterprise content and data management solutions to reduce cost and complexity, increase trust and integrity, and improve operational effectiveness.
  • Retrieving and formatting data using SQL Server maintenance including backup procedures.
  • Documented trouble tickets and created procedural documents
  • Set up and troubleshooting users with email, printers, copiers, desk/cell phones, scan RF guns and portable printers.
  • Provided AV equipment, set-up and monitor equipment for conferences
  • All other duties as assigned.

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