• Objective: To match my technical leadership skills that include the ability to manage teams, earn the respect of its members and to lead by example. To fully utilize my verbal and written communication skills along with the ability to multi-task and to ensure deliverables meet company mission plan.
• Network: Cisco Works, Cisco Routers, Cisco IOS, Cisco Catalyst, Switch Port Configuration, Cisco TACACS VLAN, T1, DS3, BAYTECH, MUX, DACS, Microwaves Channel Banks, CSU/DSU, RPC, Disaster Recovery, EMC Recover Point, MIRRORVIEW, TIMEFINDER, SNAPSHOT, SNAPMIRROR, MOSCAD/ KVM, SCADA Web
• Server: Microsoft Exchange Server 2000, 2003, 2003 R2, 2008, Windows Server 95, NT, 2000, 2005, 2008, 2008 R2, XP, Net-Vista, 2007, Novell Netware 5.1, 6, LDAP, Novell GroupWise, Zen-Works 6,7 Microsoft Exchange Server 2003/2007, SQL Server 2005/2008, Midrange, AIX, UNIX, Citrix.
• Applications: Tivoli, Tivoli Management Framework, IBM Tivoli Monitoring, Tivoli Enterprise Console TEC , Tivoli NETCOOL, Tivoli Storage Manager, Tivoli Directory Server, TCO/CDC SCADA, Lotus Notes, Lotus Notes Domino, Lotus Sametime, MS Office 2000, 2003, 2007, 2010, MS Project, MS Visio, Peregrine, Maximo, Remedy, Visual Uptime, Active Directory, DHCP, DNS, Group Policy, Perl, Power-Shell, Clustering, NLB, DFS/NFS, VoIP, SIEBEL, HP Open View, Open Image, Micro-Strategy, App-Quest, Tideway, SEP, Enterprise Q.
• Telecomm: DNIS, DID lines, T1, DS3, PBX, Centrex, CallMaster, Avaya Octel, Cisco VoIP, ATM, POTS, Frame Relay, ISDN, CSU'S/DSU'S, FDDI, Repeaters, Satellite, VRU Trunking, VPN, Web Conferencing, ASYNC Blackberry Smartphone, Android, I-Phone, Pagers
• Deployment: Altiris Deployment Console, Remote Desktop, MDT, Lite-Touch Migration, LDAP, WMI, Clear-Case, Clear-Quest, Perl, VBScript, Windows Power Shell, SCOM,SCCM 2007,SMS Scripting, VMware, Ghost, Symantec Backup Exec, RSYNC, Disaster Recovery, VPN Client, USMT, Sysprep, APP-V, Hyper-V, Microsoft USMT, OSD, Task Sequencing, Changbase, Compat Solver, AppDNA, Xenapp Streaming
• Hobbies Interest: Big Brothers, Youth Mentor, BDPA, NBMBAA, Project Manager Community, Microsoft Windows 2008, 1ST Church of God, Democratic Independent Party Campaign Volunteer, Member of Prince Masonic Temple, Senior Service Volunteer, Running, Weight Training, computers, gaming, chess, American Cancer Society

Experience:

Project Manager

Confidential

• Develop end to end solution for Win 7/8 migration
• Auditing customer current environment globally coming up with migration approach for Win 7/8
• Prepare deployment project plan
• Review deployment project plan and progress
• Manage application and deployment readiness
• Responsible for deployment strategy and deployment rollout planning
• Manage End User Communication and Tracking
• Responsible for desktop deployment ZTI LTI migration using SCCM/MDT along with user data migration and application installations
• Leading team of deployment consultants / engineers
• Provide technical guidance and coordination with onsite / offshore team
• Responsible for creating knowledge base for known issues
• Manage deployment support
• Responsible for getting sign off and CSAT from end users
• Responsible for asset tracking for deployment
• Manage post migration issues related to Win 7 / Win 8 migration

Workstation Engineer Developer

Confidential

• Primary role is to build MSI package for IBM / ISPI wrapper to create a SCCM Collection, Advertisement and Distribution Point
• Create MSI packages for SCCM Virtualization packaging
• Work with Source Media to confirm software provided works properly
• Send application packages to UAT for testing MSI packages
• Packaging Tools work with Flexera Admin Studio, Install Shell and Marimba Turner
• console to package apps.
• OS Deployments with various systems: Citrix, Novell and Windows
• Extensive Active Director, Novell, Windows Vista / Windows 7 troubleshooting experience.
• Work with complex VMWARE, Windows environments including VPN's and firewalls
• Displayed excellent verbal and written communication with staff end-users
• Marimba, Symantec Altiris, Microsoft USMT, OSD, Task Sequencing, Changbase, Compat Solver, AppDNA, Xenapp Streaming/App-V, ThinApp
• Scripting languages: VB Script, PowerShell, Pearle
• Assist/backup the Configuration Management team with packaging application SCCM Wizard
• Train and mentor team members on SCCM policy documentation, creating collections and troubleshooting

Configuration Manager

Confidential

• Primary role is to build MSI package for IBM / ISPI wrapper to create a SCCM Collection, Advertisement and Distribution Point
• Create MSI packages for SCCM Virtualization packaging
• Microsoft USMT, OSD, Task Sequencing, AppDNA, Xenapp Streaming/App-V, ThinApp
• Work with Source Media to confirm software provided works properly
• Build MSI' out of application executable
• Perform Discovery of application to verify if it runs with any dependency
• Create low to very multiple sequence IBM / ISPI wrapper
• Train and mentor team members on SCCM policy documentation, creating collections and troubleshooting
• Create new packages via SCCM console manager
• Pushed application to both physical/virtual station via SCCM console manager
• Re-run Advertisements via SCCM Center
• Confirm to os/packages ran SCCM Report
• Perform UAT testing
• Create MSI via Flexera Admin Studio, Citrix XenApps and SCCM
• console to package apps.

Application Packaging Specialist

Confidential

• Build home grown applications into MSI packages and installing them over multiple operating systems
• Create MSI packages for SCCM Virtualization packaging
• Work with Source Media to confirm software provided works properly
• Send application packages to UAT for testing MSI packages
• Work with Wise Studio, Flexera Admin Studio, Citrix XenApps and SCCM
• console to package apps.
• OS Deployments with various systems: Linux, Windows, Citrix
• Extensive Windows Vista / Windows 7 troubleshooting experience.
• Work with complex VMWARE, Windows environments including VPN's and firewalls
• Displayed excellent verbal and written communication with staff end-users
• Operating System Deployments, Altiris
• Microsoft USMT, OSD, Task Sequencing, Changbase, Compat Solver, AppDNA, Xenapp Streaming/App-V, ThinApp
• Scripting languages: VB Script, PowerShell, Pearle
• Assist/backup the Configuration Management team with packaging application SCCM Wizard
• Forefront Endpoint Protection 2010 integration
• Confirm OU permission to applications via Active Directory

Configuration Systems Manager Engineer

Confidential

• Create MSI packages for SCCM Virtualization packaging
• Work with Source Media to confirm software provided works properly
• Send application packages to UAT for testing MSI packages
• Work with Wise Studio, Flexera /Admin Studio, App-DNA, Citrix XenApps and SCCM
• package to package apps
• OS Deployments with various systems: Linux, Windows, Citrix
• Administrated the Clear-Case
• Auditing and verification of the releases before being delivered to the customer using PERL and shell scripting is part of the job.
• Work with complex VMWARE, Windows environments including SAN, clustering, load balancing, multi-site VPN's and firewalls
• Confirm the Servers ID in TAMS has been Inventory correctly, the App-Quest id numbers are updated with current Application Support / LOB owner.
• Create Power-Shell scripts to run complete install of home grown application, creating MSI InstallSheild packages.
• Gained good experience in PERL, shell scripting to package applications, OS, MSI Packages
• Used SCCM 2007 to create packages, programs, advertisements, distribution points, boot images
• Uniquely used SCCM 2007 Manager folder to create, delete, move or modify a folder

Confidential

Desktop Application Systems Analyst

• Provide Networking and Systems solutions to improve the organization's Infrastructure and remote connect communicating.
• Troubleshoot all office hardware, software, systems and peripherals outages and or problems.
• Upgrade Windows OS platform from Windows Vista, Windows XP to Windows 7.
• Maintain print server support for managing print queues, network and wireless printers.
• Perform data migration of company's confidential data on Windows Server 2003 and migrate that data onto a Windows Server 2008 R2 platform.
• Used Altiris deployment tool to push MSI, EXE OSD package across various server platforms
• Microsoft USMT, OSD, Task Sequencing, Changbase, Compat Solver, AppDNA, Xenapp Streaming, App-V, ThinApp
• Configured a SCCM server to push software updates from SCCM to all domains on a network.
• Setup boot images via Flexera AdminStudio, WiseStudio, SCCM
• Create Application packages via Flexera AdminStudio, WiseStudio, SCCM
• Configure firewall for software updates
• Perform a company-wide data-migration to copy, store and re-install end-user personal and business supported applications and utilities.
• Installed Active Directory Server 2008.
• Configure DNS on Windows Server 2008 R2, and setup DNS Workgroup, Internet Access and DNS Records.

Desktop Application Migration Specialist

Confidential

• Reproduced and distributed MSI packages to users and ensured Operating Systems plus applications migrating run seamlessly.
• Build MSI, MST application packages using Flexera AdminStudio, Wise Studio and SCCM
• Wrote Power Shell, VB Spript and Perle scripting to run complete MSI install.
• OS Deployments with various systems: Linux, Windows, Citrix
• Extensive Windows Vista / Windows 7 troubleshooting experience.
• Work with complex VMWARE, Windows environments including VPN's and firewalls
• Displayed excellent verbal and written communication with staff end-users
• Operating System Deployments
• Microsoft USMT/OSD/Task Sequencing
• Assist/backup the Configuration Management team with packaging application SCCM Wizard
• Forefront Endpoint Protection 2010 integration
• Confirm OU permission to applications via Active Directory
• Built, maintained, and repaired computer, server, and database systems to improve speed, reliability, and efficiency of operation on Novell GroupWise, e-Directory, OES SP2, Zen-Works
• Worked on multiple operating system platforms: Novell, Linux, Windows 2003, 2003 R2, 2008, 2008 R2, Windows Exchange 2003, 2007.
• Plan, install, configure and manage Windows Exchange server 2007
• Train and mentor team members on SCCM policy documentation, creating collections and troubleshooting

Desktop Systems Administrator

Confidential

• Identify Active Directory service replication latency issues and resolve conflicts.
• Manage Active Directory user accounts and groups.
• Manage Microsoft Windows file and folder permissions.
• Setup Active Directory Namespace Groups Domains Group Policy.
• Verified Namespace server's data backed up to the sites hub, making it the target priority as first.
• Setup, install DFS Namespace, DFS Replications on Windows environments Exchange 2000, 2003, Windows XP, 2003 for system enhancements, reliability, security, and data authorities.
• Automate deployment and release distribution process with Shell, Perl
• Skilled in design, setup, configuration, programming, and troubleshooting
• Proficient in systems backup, disaster recovery, data storage and documentation.
• Expert in installation, configuration and tuning of storage software on all host platforms
• sound knowledge in SAN, EMC Symmetrix, Centera, and CLARiiON arrays as well as Windows 2000/2003.
• Solaris operating systems experienced with EMC's SRDF replication technologies
• Installed ISA Internet, Security and Acceleration Server in order to maximize performance as well as provide a better always-up-to-date experience for the end-users.
• Plan, install, configure and manage Windows Exchange server 2007
• Manage users' desktops and software by using Group Policy.

Confidential

Desktop Analyst, Incident Manager, Network Analyst Network Administrator

• Analyze, resolve complex and priority networking problems in an intense setting.
• Set up and manage network access for users.
• Manage the network file system and security.
• Create login scripts for NDS objects, map network and search drives using login scripts, and debug login scripts.
• Manage NDS security by choosing a centralized or distributed security model.
• Set up and manage Novell Distributed Print Services, establish and manage the desktop environment.
• Configure, install, monitor and support Novell, Netware, Microsoft, and Windows 95, NT, 2000 Servers.
• Manage applications and network services in a multi-container environment.
• Performed upgrades, Data Migrations implementation with various Network Storage Systems SAN.
• Configured SAN storage to allocate storage for hosts.
• Provided on-call rotating pager support for the corporate SAN and NAS environments.
• Provided recommendations for future capacity growth for the SAN and NAS environment.
• Planned, coordinated and upgraded components of the SAN as needed with software, hardware and microcode upgrades.
• Escalate telecomm circuit to LEC to test or for on-site visits. Supported SAN operations during on-call rotation.
• Implemented and maintained data replication for both SAN and NAS storage to meet requirements
• Managed Lotus Note Email via Lotus Notes Domino.
• Used Lotus Notes Domino to setup accounts, manage mailboxes store space, clear out quarantine box storing: Trojans, worms, ADAWARE virus.
• Windows NT Servers, perform data migrations to new and existing networks for conversions or data recovery, to improve service levels by increasing network availability.
• Perform nightly backups and maintenance. Installed DID line on PBX, Centrex call routing system, to ensure calls coming into the phone bank are properly routed to correct department.
• Support end-users with voicemail setup, greeting and their unheard messages.
• Provide support for Call Master, Cisco VOIP, POTS line phones.
• Test for good signals on CSU/DSU's from the CPE to the LEC.
• Work as liaison for the client and the LEC, field tech and application team.