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Iseries System Administrator Resume

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SUMMARY:

Analytical, customer - focused IT professional with strong iSeries background and demonstrated problem-solving skills. Highly accomplished in quickly determining project needs and driving timely solutions in high-pressure environments. Self-motivated systems administrator with excellent communication skills and track record of effective cross-functional collaboration.

AREAS OF EXPERTISE:

  • Hardware Upgrades
  • System Security
  • Customer Interface
  • DR Testing
  • Troubleshooting & Analysis iSeries Programming & Hardware
  • New Implementation
  • System Configuration
  • Project Management
  • System Tuning
  • User Support
  • Reporting & Documentation

KEY SKILLS ASSESSMENT:

Software: Infinium, Robot Apps (Scheduler, Save, Alert, Console, Reports), Plus, Aldon, iSeries Access, CMS, Lawson, Taatools, Mimix, Track-it, Rumba, Messenger, Microsoft Office Suite, job scheduling tools

Languages: Java, RPG400, Cobol/JCL, CL

Hardware & Systems: IBM DB/2 UDB, EDI, IPL, SAP, Windows, LAN, WAN, AS/400 iSeries, V6/V7 iOS, iASPs, DS8800 SAN, SAN switches, iSeries Power HA, BRMS saves, Flash Copy, HMC (LPAR)

PROFESSIONAL EXPERIENCE:

Confidential

iSeries System Administrator

Responsibilities:

  • Interface with program management personnel and Military One Source service centers on high level issues involving data architecture, compliance requirements and reporting needs.
  • Execute system refreshes and oversee daily operations including Sarbanes-Oxley (SOX) reporting needs.
  • Install, configure and maintain operating system and support system software as well as third party software.
  • Maintain disaster recovery backups, tape management and documentation, including BRMS (IBM backup Recovery and Media Services), to ensure business continuity.
  • Ensure disaster recovery documentation is maintained in a state consistent with the current operating environment so as to maintain business continuity.
  • Coordinate hardware maintenance and repairs with business partner/IBM, and respond quickly to system hardware and software failures.

Confidential, Chicago, IL

iSeries System Administrator, Helpdesk

Responsibilities:

  • Proudly serve clients via phone, email, and ticketing system as iSeries System Administrator for award-winning provider of computer consulting services.
  • Execute systems refreshes and manage daily operations including interfacing with program management personnel on high level issues involving data architecture, compliance requirements including Sarbanes-Oxley (SOX), and reporting needs.
  • Install, configure, and maintain operating system and support system software as well as third-party applications.
  • Perform capacity planning, performance analysis, and DR testing. Contribute to iSeries system documentation and regularly report to key stakeholders.
  • Maintain disaster recovery backups, tape management, and documentation, including BRMS (IBM Backup, Recovery, and Media Services), to ensure business continuity.
  • Coordinate hardware maintenance and repairs with business partner/IBM, and respond quickly to system hardware and software failures.

Confidential, Pompano Beach, FL

iSeries System Administrator, Helpdesk

Responsibilities:

  • Supported all internal IT systems for established consumer credit repair organization.
  • Managed user jobs, system messages, and criteria for user and system security.
  • Worked intensely with iSeries servers including BRMS and developed expertise in LPAR (logic partitions) and HMC (hardware management consoles).
  • Served as client-facing representative regarding IT issues through phone, email, and ticketing system.
  • Led all backup recovery and tape management processes and maintained detailed documentation.
  • Perform additions, changes, and deletions while managing job scheduling tools on all iSeries systems.
  • Quickly rose to any challenge presented by management and regularly completed projects ahead of schedule.

Confidential, Chicago, IL

IS Data Center Lead/iSeries System Administrator

Responsibilities:

  • Reviewed project plans and collaborated with users, management, vendors, and technicians to determine computing needs and system requirements for leading developer of custom-engineered and application-specific interface, sensor, switch, power, and data technology.
  • Backed up and restored data, and installed system patches and product temporary fixes (PTF).
  • Managed user and system security criteria, user jobs, and system messages.
  • Steered national and international deployment and implementation of Iron Mountain Offsite Tape Vaulting Services, relocated and redeployed iSeries to Kentucky and Singapore, and participated in deployment of HA-Mimix Replication product.
  • Led 24/7 help desk and operations staff supporting operating systems, hardware, software, peripherals, LPAR/HMC, and IBM iSeries infrastructure.

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