Iseries System Administrator Resume
SUMMARY:
Analytical, customer - focused IT professional with strong iSeries background and demonstrated problem-solving skills. Highly accomplished in quickly determining project needs and driving timely solutions in high-pressure environments. Self-motivated systems administrator with excellent communication skills and track record of effective cross-functional collaboration.
AREAS OF EXPERTISE:
- Hardware Upgrades
- System Security
- Customer Interface
- DR Testing
- Troubleshooting & Analysis iSeries Programming & Hardware
- New Implementation
- System Configuration
- Project Management
- System Tuning
- User Support
- Reporting & Documentation
KEY SKILLS ASSESSMENT:
Software: Infinium, Robot Apps (Scheduler, Save, Alert, Console, Reports), Plus, Aldon, iSeries Access, CMS, Lawson, Taatools, Mimix, Track-it, Rumba, Messenger, Microsoft Office Suite, job scheduling tools
Languages: Java, RPG400, Cobol/JCL, CL
Hardware & Systems: IBM DB/2 UDB, EDI, IPL, SAP, Windows, LAN, WAN, AS/400 iSeries, V6/V7 iOS, iASPs, DS8800 SAN, SAN switches, iSeries Power HA, BRMS saves, Flash Copy, HMC (LPAR)
PROFESSIONAL EXPERIENCE:
Confidential
iSeries System Administrator
Responsibilities:
- Interface with program management personnel and Military One Source service centers on high level issues involving data architecture, compliance requirements and reporting needs.
- Execute system refreshes and oversee daily operations including Sarbanes-Oxley (SOX) reporting needs.
- Install, configure and maintain operating system and support system software as well as third party software.
- Maintain disaster recovery backups, tape management and documentation, including BRMS (IBM backup Recovery and Media Services), to ensure business continuity.
- Ensure disaster recovery documentation is maintained in a state consistent with the current operating environment so as to maintain business continuity.
- Coordinate hardware maintenance and repairs with business partner/IBM, and respond quickly to system hardware and software failures.
Confidential, Chicago, IL
iSeries System Administrator, Helpdesk
Responsibilities:
- Proudly serve clients via phone, email, and ticketing system as iSeries System Administrator for award-winning provider of computer consulting services.
- Execute systems refreshes and manage daily operations including interfacing with program management personnel on high level issues involving data architecture, compliance requirements including Sarbanes-Oxley (SOX), and reporting needs.
- Install, configure, and maintain operating system and support system software as well as third-party applications.
- Perform capacity planning, performance analysis, and DR testing. Contribute to iSeries system documentation and regularly report to key stakeholders.
- Maintain disaster recovery backups, tape management, and documentation, including BRMS (IBM Backup, Recovery, and Media Services), to ensure business continuity.
- Coordinate hardware maintenance and repairs with business partner/IBM, and respond quickly to system hardware and software failures.
Confidential, Pompano Beach, FL
iSeries System Administrator, Helpdesk
Responsibilities:
- Supported all internal IT systems for established consumer credit repair organization.
- Managed user jobs, system messages, and criteria for user and system security.
- Worked intensely with iSeries servers including BRMS and developed expertise in LPAR (logic partitions) and HMC (hardware management consoles).
- Served as client-facing representative regarding IT issues through phone, email, and ticketing system.
- Led all backup recovery and tape management processes and maintained detailed documentation.
- Perform additions, changes, and deletions while managing job scheduling tools on all iSeries systems.
- Quickly rose to any challenge presented by management and regularly completed projects ahead of schedule.
Confidential, Chicago, IL
IS Data Center Lead/iSeries System Administrator
Responsibilities:
- Reviewed project plans and collaborated with users, management, vendors, and technicians to determine computing needs and system requirements for leading developer of custom-engineered and application-specific interface, sensor, switch, power, and data technology.
- Backed up and restored data, and installed system patches and product temporary fixes (PTF).
- Managed user and system security criteria, user jobs, and system messages.
- Steered national and international deployment and implementation of Iron Mountain Offsite Tape Vaulting Services, relocated and redeployed iSeries to Kentucky and Singapore, and participated in deployment of HA-Mimix Replication product.
- Led 24/7 help desk and operations staff supporting operating systems, hardware, software, peripherals, LPAR/HMC, and IBM iSeries infrastructure.