PROFESSIONAL EXPERIENCE:

Confidential

Network Engineer II

ROUTING AND SWITCHING:

• Worked on datacenters across the globe in Singapore, Chicago, Amsterdam and Atlanta. We also have different MPLS providers. Each remote site has atleast 2 MPLS circuits. The main MPLS provider is MASERGY COMMUNICATIONS INC. and the 2nd one is LEVEL3 across North America and Canada. In UK we have Masergy and interroute that I worked with.
• Our on call shifts to monitor the alerts on the routers, switches, firewalls and wan optimization equipment.
• Other than those other network equipment included was open gear networks wireless controllers and all monitoring of access points across the enterprise.
• Active BGP alert monitoring and escalating to the related provider. Constantly checking the repair issues on the sites from Masergy and level3.
• Route filtering on all the datacenter and remote sites
• All of the remote sites are cisco equipment with cisco 2800 and 2900 mostly in the remote sites and ASR routers in the datacenters.
• Did all the upgrades or routers and switches both remotely and in person with the latest codes from cisco sites. Did all the upgrades from 2800 to 2900 and all asr routers.
• Upgraded the core nexus switches both 7Ks and 5Ks
• Have worked on python scripting language to develop scripts pertaining to internal network environment to get required statistics from cisco switches and routers
• Used packet captures on all the switches and routers worked on using wireshark appliance and also cloudshark to troubleshoot network and voip issues
• Used OPENGEAR technology to connect the console connections to various network equipment in the datacenter and remote sites
• Very good knowledge of global MPLS network including North America, EMEA and ASIAPAC regions
• Routing protocols worked on OSPF, EIGRP and BGP

SECURITY:

• Very good knowledge and hands on experience on Cisco ASAs
• Troubleshooting in ASAs both cli and web based
• Upgraded cisco asa firewalls
• Upgraded palo alto firewalls
• Worked exclusively on Bradford network access control appliance. Deployed the appliance with the help of Bradford support both the physical appliance and the virtual appliance. Can fully support and control from basics to advanced level of control in Bradford network access control security
• Worked on daily requests to block or allow certain ips and websites in cisco asa and palo alto firewalls

WIRELESS:

• Worked on AEROHIVE wireless cloud solution and replaced the cisco aps with the aerohive wireless aps in remote offices and core offices approximately 1000 aps replaced
• Very good knowledge and understanding of cloud based access point solution as well as appliance based and premises based wireless solutions
• Upgraded cisco wireless controllers 5508 and 5509
• Worked on all the cisco AP models 3500, 3600 and 1414
• Upgraded our cisco wcs environment to the latest cisco prime infrastructure 2.0
• Very good hands on experience on cisco prime infrastructure 2.0 and WCS

CHANGE MANAGEMENT:

• Our daily tasks and projects were maintained in the product called version one a cloud based scrum and kanban based project and tasks management solution.
• For our change requests and ticketing system we used the product called service now
• The company centralized site was based on Microsoft SharePoint where our team also managed our project folders, documentation and drawings.

Confidential

Network Technician

NETWORK WAN :

• Worked on the following technologies day to day
• BMC Network atomization software
• BMC Network ticketing system
• EQP Software MKZ
• Solarwinds for network utilization and network monitoring
• Netflow Network utilization and monitoring
• Worked on Cisco WAN routes 2600, 2900, 3500 and ASR, configuration and shipping
• Configuring router interfaces, BGP connection establishment, LAN troubleshooting on the network router portion, OSPF configuration, Access lists, Network Maps, Crypto maps
• Worked with VERIZON, AT T, TATA and China Telecomm companies around the world to establish network connections and troubleshooting
• Configured ASE devices with DCE/DTE connection with router and service provider
• DCE/DTE device configuration
• VRF Implementation including AS-Overrides
• VPN Tunnel configuration
• Applying QOS policies on the router interfaces
• Applying Class maps
• Router code upgrades and flash recovery
• Microsoft Sharepoint for documentation, diagrams
• Microsoft Outlook as email client
• Lotus notes as email client
• Supermaster tool for network IP maintenance
• BLUECOAT network accelerator network configuration and management, deployment and shipping
• BLUECOAT 300, 800 series models
• Worked on international sites including all of India, Europe, China, Americas and Australia to remotely configure routers, LAN switches, wireless devices

NETWORK LAN :

Worked on the following technologies day to day

Extreme switch configuration and management

Extreme switch stacking, Code upgrades and configuration

Extreme Wireless controllers including extreme Wireless AP and Extreme Wireless Manager

Trunk ports, Access Ports, Port security, VLAN, VTP, STP, RSTP, RSTP PVSTP, PVSTP configuration, setup and troubleshooting

Switch Code and flash upgrades

Confidential

VOIP / Network Engineer

• VOIP network design and maintenance of all the domestic and international clients
• Extensively Worked on VOIPSWITCH software using as a gateway for client end VOIP devices.
• Configured VOIPSWITCH for international dialing as well as dialing to other VOIP Providers
• Worked extensively with TENOR QUINTUM technology equipment
• Configured FXS to FXS, FXO to FXS and FXO to FXO port dialing between QUINTUM and other VOIP Platforms
• Cisco Call Manager Express installation, upgrading and maintenance
• Dial plan, dialing numbers setup in call manager express
• Cisco 7985 and 9900 series IP phones setup
• Good knowledge of sccp sip and h323 protocols
• Knowledge of all audio nd video codes that use different bandwidths for audio or video calls
• G723.1, G7.11u-lay and a-law, G726, G728, G729
• SIP trunking, Dialing number handling in various different brands of voip servers
• Grandstream, Tandberg, Polycom phones setup for video and voice for various office branches
• Elastix server bearing asterix voip server
• Configured Direct Inward Dialing Numbers DID's to be used with VOIPSWITCH and QUINTUM
• Worked with Linksys PAP, SPT ATA's to configure them and deploy them for various platforms
• Installed, Configured and maintained ASTERISK IP PBX which is currenly being used at client end
• Configured trunks between different asterisk systems and also configured local and international dialing
• VOIP Billing using VOIPSWITCH

NETWORK:

• Worked on CISCO 2000, 3000 and 7000 Series routers
• Day to day activities included troubleshooting of the routers and switches and checking for general problems in the network.
• Worked on CISCO Catalyst switches
• Configured RIP v1 and RIP v2 at various locations
• Configured BGP Routing between various sites.
• Configured OSPF, EIGRP protocols on various routers.
• Configured Frame Relay, HDLC and ATM environments
• Configured all above mentioned cisco routers for different client networks
• Responsible for creating IP pools for clients
• Installed, Configured and maintained MICROSOFT EXCHANGE SERVER 2007
• Worked on various LINUX BSD systems including ELASTIX, CLEAR OS, CACTI, NAGIOS
• CACTI Graphing tool used for network graphing
• PRTG Grapher used for Graphing
• WHATSUPGOLD tool used for network monitoring for local and international clients
• Physical CAT5, CAT6, STP cabling in the NOC room
• Monitoring of the NOC room including monitoring of the servers, UPS and electrical equipment

Video Conferencing Platform:

• Worked on video conferencing equipment setup and configuration
• Very good knowledge of the following video conferencing equipment and technologies:
• Tandberg CODAN MCU Series, Cisco, Lifesize, Polycon
• Hands on experience and good understanding of video protocols such as H225, H245, H261, H263, QoS on LAN and WAN

VSAT:

• Worked on I-DIRECT Hub using I-Monitor for monitoring and configuring remote satellite links
• Installed 1.2, 1.8, 3.7 Meter Antennas of different brands, which include ANDREW, SUMAN
• Installation of HUB Network and providing internet connections to different clients
• Configuration and trouble shootings of Backbone and Backhaul Links for Internet, MPLS Gateway routers and Design, implement manage the IP Addressing architecture IP resource allocations.
• Design customer required networks by using Visio software and configuration and implementation of the same using MPLS or MLLN Circuits .
• Configuration and trouble shootings of Broadband applications like VOIP, VPN, Video Conferencing / Streaming, IP Multicasting, I-Learning, Tele-Medicine, Etc.
• Responsible for ongoing IDIRECT-NOC management to meet the service quality and availability goals.
• Determine the Network Security requirements, upgrades, traffic capacity planning, monitor performance and proactively manage the traffic and network growth.
• Investigate technical problems at gateway and customer side and expedite resolution.
• Defining Gateway Hardware and Software infrastructure requirements for future services including Network Management architecture and fail-over facilities.
• Establish, Review and update various operational functions, processes and procedures.
• Manage Satellite Gateway Resources Utilizations Bandwidth, equipments, Etc.
• Control Gateway Configurations analyze Gateway health, performance regularly.
• Train, Develop and maintain personal to all required Gateway Operation activities.
• Motivation and encouragement of positive team spirit

GSM:

Have been working on projects to install and maintain different BTS sites for major cell phone companies throughout Pakistan, including UFONE, WARIDTEL, and TELENOR.

• I have good knowledge on how to install BTS, MSC, and equipment used on those sites
• Our company is the provider of GSM backhauling to MTN Afghanistan, WARIDTEL Pakistan, ZONG Pakistan and UFONE Pakistan
• RADIO:
• Have worked with and installed following radio equipment for point to point point to multipoint links:
• Netronics Netlink F Family
• Netronics Netlink 5X10
• Netronics Netstream 5X36, 5X100
• Netronics Access Units 2.4, 5.8 MHz
• Netronics Netpoint PRO Omni-Directional Antenna with Beam forming
• Motorola PTP 600
• Motorola PTP Canopy, PMP canopy equipment

Confidential

Junior Network Admin

• Setting up of windows server 2003 environment in Active Directory
• Managed active directory users and computers
• Setting up DNS, FTP, WINS, DHCP and FILE Servers using windows server 2003
• Network cabling using CAT 5 STP and CAT 6 cables
• Planning and Implementing group policies using different OU's
• Ping/telnet/dig/traceroute/whois/netstat/nslookup: The basics used to do general network troubleshooting to find any problems within the network.
• Net Stumbler used to find access points and check for any security encryption. Cain Able was also used for this purpose.
• RKHunter used to find rootkits within Linux/BSD Operating Systems.
• ClamAV AVG-AntiVirus Only for Windows Installed ClamAV Anti-Virus on Mac OSX, Windows, Linux and BSD systems to ensure proper care against anti-viruses. Installed AVG Anti-Virus on Windows 98, XP, 2000 Server, and 2003 Server.
• IPFW BSD and ZoneAlarm Pro Used to create firewall rulesets on the Operating systems to ensure no necessary ports were open to attack.
• Cisco PIX Firewall Cisco Router Firewall Access-lists were used to control unwanted traffic and ports. We setup access-lists denying certain IPs and ports into our LAN networks.
• Cisco VPN Tunneling was setup to allow remote access from ASIX Employees at their homes to the office in order to do their office work without having to come in the office. This used AES encryption for the crypto-map. No Split Tunneling was used due to possible backdoor attacks.
• Cisco Layer 3 Switching Setup of a layer 3 switch at various locations.
• Routing Protocols RIP Version 1 2, OSPF, BGP, EIGRP Setup different routing protocols on Cisco Routers including distribution between different protocols. Setup OSPF and RIP routing protocols on Cisco PIX Firewalls.
• FreeBSD, Linux, Mac, Windows Server, and Novell Administration Administered FreeBSD Linux servers in a web hosting environment. This included basic server administration with a GUI control panel system CPanel, DirectAdmin, Plesk, and Webmin . FreeBSD experience is equivilent to 3 years, Linux Experience is equivilent to two years. FreeBSD experience also included security scanning tools such as Nessus and checking log files, firewall administration IPFW and a small amount of experience in PF Firewall . Setup a samba server on a FreeBDS box. FreeBSD and Linux included setting up DNS, DHCP, and users permissions. I also have FreeBSD experience in Portsnap, Portupgrade, PortAudit for the BSD Systems. Other types of Linux distributions I have also tried include: Gentoo, RedHat Enterprise Linux, CentOS, Fedora, Debian, Ubuntu.
• Mac administration included updates, firewall administration, security component, compatibility features such as wine or BootCamp , and other minor administration tasks IE: Log checking, etc .
• Windows Server Administration included securing a Windows system XP, 2000 server , 2003 server , checking logs, setting up DNS, setting up DHCP. Setting up Group policies and user permissions.