Cloud Ops Lead Resume

SUMMARY

Multifaceted Individual, with 15 years’ experience in the IT industry ranging from infrastructure to application support. Proficiencies focused in the Windows based and AWS environment. Demonstrated ability to provide solutions and leadership, geared towards uptime and sustainability. Extremely proactive and personable individual who embraces teamwork and has a strong desire to learn.

TECHNICAL SKILLS

Languages: PowerShell, MS SQL, Python, HTML, JSON

Platforms: Exchange 03/07/10, Active Directory, Group Policy, Hyper - V, MS Virtual Server, Windows Server 00/03/08/12/16 , Small Business Server 03/08/11, Windows 2000/XP/Vista/7/8/10, Ubuntu Linux, CentOS, Microsoft DPM, Symantec Endpoint, Blackberry Enterprise Server, Blackberry OS, Windows Mobile, Android

Cloud Technologies: AWS Cloud Formation, Lambda, EC2, IAM, Route53, S3, Workspaces, ELB/ALB, CloudWatch

PROFESSIONAL EXPERIENCE

Confidential

Cloud Ops Lead

Responsibilities:

Managing multiple applications in the AWS environment, including Scrum activities to bring applications to GA
Evaluation of environments for cost saving measures, as well as creation of month capacity planning reviews to optimize waste and utilization
Managing global virtual teams and troubleshoot issues using DevOps methods
Developing focus upon monitoring and metrics with cross-functional teams to identify key points to improve customer experience
Helped grow product line user base from 100 to over 19,000 while maintaining average of $.03/hour product spending
Designed dashboard solution for identifying latency of product API’s and underperforming customer connections, using Sumo Logic
Managed team to bring all applications to full parity with in-house solution 90 days ahead of schedule

Lead SyteLine SaaS Administrator

Confidential

Responsibilities:

Developed and maintained the SaaS operation of the SyteLine / CloudSuite Industrial / Factory Track products
Responsibilities involved disaster recovery planning and architecture
Deployed new product releases, managed processes for customization, and facilitated customers via troubleshooting support issues
Communicated with third party providers to resolve equipment and application issues
Prioritized operational issues and communicated with management to provide immediate response

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