SUMMARY

• Over 17 years of IT experience including over 4 years of Workday HCM software application experience.
• Optimization of Workday across Human Resources and improving the ROI of technical solutions and systems.
• Managed shared components, fields and reports.
• Worked closely with Workday internal functional teams, outside specialists and functional users on business requirements, setup customizations and configuration.
• Worked with clients to research, document, troubleshoot, and resolve functional, integration, reporting and security issues.
• Experience in creating and executing Workday EIBs for mass data loads.
• Experience developing semi - annual Workday release upgrade project planning.
• Design and implement new security configurations to ensure segregation of duties and data privacy and integrity.
• Expertise in Report development (Simple, Advanced & Matrix).
• Proven understanding of Workday integration design tools: Enterprise Interface, PICOFs, Core Connectors, Document Transformation, etc.
• Demonstrate extensive knowledge of quality assurance, testing and/or software development processes and methodologies for Workday application.
• Worked on the Object Management Systems like Role Based Security, User Based Security, Job Based Security groups.
• Worked closely with implementation partners and handled multiple business end meetings in backlog to clean up within the workday.
• Maintenance and creation of Workday Supervisory Organizations, Locations, Positions, Cost centers, Cost Center hierarchies, custom organizations.
• Creating custom solutions and fields using custom objects implementations for non-delivered solutions.
• Functional and support experience in following ERP Products:a) Workday HCM b) Sys apps HR
• Project Management experience such as planning, developing, implementing and maintaining HR systems.
• Experience in gathering and analyzing business requirements/processes and developed specified documents.

PROFESSIONAL EXPERIENCE

Confidential

Systems Administrator

Responsibilities:

• Lead administrator for maintaining multiple HR systems including and essentially Workday.
• Primary point of contact for all Workday related changes, enhancements, maintenance and upgrades.
• Design, conceptualize, plan, execute, test and implement any and all system changes including and not limited to product fixes, enhancements, implementations and data conversions.
• Responsible to maintain and support multiple functional areas within Workday including Core HCM, Compensation, Payroll, Benefits, Worker data, Talent, Performance, Security, Advanced Compensation, Absence and Time Tracking.
• Responsible for day to day production support, maintenance and triaging support requirements to implantation and support groups including external vendor management.
• Supported global markets Workday HCM suite (Time Tracking, Absence, HCM core, Compensation, and Advance compensation) with transition to all aspects of system development and maintenances for regions (US, Canada & EMEA (UK, Germany & Spain).
• Lead support and implementation teams with work assignment and workload balancing for cost effectiveness.
• Actively work with business users to understand their needs, educate on possible solutions and guide with effective and reusable solutions.
• Supports business process development, setup modifications, integrations, security and overall maintenance of Workday.
• Guided HRIS team and provided hands on tier 2 & 3 (Payroll on tier 1) operational support for system or data issues.
• Coordinates and launches bi-annual releases, including analysis of impacts of new functionality; testing; integrations and cross functional up and downstream analysis.
• Work with internal and external business partners to lead new workday HCM developments and enhancement projects, while serving as a business analyst to gather and translate necessary technical requirements for developers.
• Hosted monthly change control meetings for the new changes.
• Coordinated closely with vendors and Workday as NSC (Named support contact).
• Support business objectives through consultation with key stakeholders, including requirements gathering, stakeholder identification, defining scope and delivery plan, and executing to plan.
• Active team member as part of multiple acquisitions and mergers with other entities.
• Documented functional requirements, performed impact analysis, wrote functional specs, designed integrations, made configuration settings, and performed testing.

Confidential

Workday HCM Consultant

Responsibilities:

• Actively participated in all stages of the Workday project lifecycle, from planning and design phases through testing and deployment in a day to day production support role.
• Expert in the Workday product suite, specializing and deepening skill set within functional areas such as HCM, Benefits, Compensation, Payroll, Talent, Time tracking and Absence Management.
• Developed working relationships with other members of Application Management Services team and as well as external clients. Shares knowledge and information through regular communications and facilitation.
• Documented functional requirements, performed impact analysis, wrote functional specs, designed integrations, made configuration settings, and performed testing.
• Worked on dashboards by combining workday data with non - native data for in depth reports which provided insights regarding retention and performance.
• Conducted system demos and worked with users providing training and testing support for Workday modules.
• Developed composite reporting by combing various data sources into one live multi-dimensional report. Using these reports balance sheet, income and cash flow statements are built.
• Wrote several Functional Design Documents, requirement documents and UAT document defining test cases.
• Experience in setting up feedback both give and get
• Troubleshot Workday system issues and worked with HR users to provide guidance on how to fix them
• Performed principal consultant duties on Workday recurring support accounts, responsible for the scheduling, construction and delivery of the Workday solution.
• Managed client and external vendor relationships and guided them through facilitated integration design sessions and configuration decisions based on best practices and an understanding the customer’s unique requirement for all stages of the project.
• Created many EIB (Enterprise Interface Builder) integrations both inbound and outbound w.r.t changes in the organization and data conversion/migration.
• Implemented Workday Support methodologies, using it consistently on all projects and accounts.
• Communicated effectively with team members and clients.
• Demonstrated ability to prioritize conflicting demands with little supervision.
• Recognized business process inefficiencies and recommended improvements.
• Performed research on problems, separating the symptoms from the actual cause, and identified corrective measures.
• Seeded opinions and feedback on alternative solutions, best practices and implemented those that have been agreed upon by the team.
• Completed work assigned by the account manager and designed by the Functional Architect within prescribed timeframe.
• Worked in a team environment as well as independently, with minimal supervision.