Salesforce Administrator Resume

SUMMARY

Experience in migrating from Classic UI to Lightning UI for Salesforce
Experience in end - to-end life cycle of salesforce-based projects including requirements gathering, designing, implementing, deploying, training users and post deployment support
Well versed with implementing functionality and process using lightning components and flows
Experience in using Salesforce.com creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, Validation Rules and Approval Workflow
Experience in Salesforce.com Force.com Apex Classes, Apex triggers, AppExchange, Integration, Visual force, Force.com API and AJAX/Java
Experience in building Visual Force Pages, Custom Controllers/ Components, Custom Objects, Tabs
Experience in Salesforce Sales and Service cloud
Developed web services and consumed web services using SOAP API.
Used Eclipse IDE with Force.com Platform for writing business logic
Used SOQL & SOSL for data manipulation needs of the application using platform database objects
Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields
Excellent communication and inter-personal skills, accustomed to working in both large and small team environments
Experience in Setting up Apttus CPQ package in Salesforce environment
Experience in setting up Ecommerce store using communities and Apttus in Salesforce

TECHNICAL SKILLS

Salesforce Technologies: Force.com Apex Triggers, Apex Classes, Flows, Process builder, Ligthning components, Batch Apex, SOQL, SOSL, Visual Force Pages, Force.com Eclipse IDE, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, data loader, Custom Objects, Relationships.

Related tools: Oracle, MS Office Tools, SalesForce.com application development, Eclipse IDE, Netbeans, Informatica cloud, Apttus CPQ

Database: SQL Server, My SQL

Programming Languages: C, C++, PL/ SQL, APEX

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Administrator

Responsibilities:

Was responsible for supporting the Salesforce Implementation at Confidential being the only onsite Resource for SFDC
Was involved in setting up the Ecommerce store for the company using the salesforce communities and Apttus as a Configure, Price and Quoting tool.
Was responsible for designing and developing the enhancements to the system
It is a huge implementation with integration to Syteline, Flexera, Fedex, Cybersource, Avatax and a few more .net systems. Responsible for communicating across teams for any changes required the ongoing integration or the need to implement new integration
I was responsible for leading and working with the offshore third-Party team members - assigning work, communicating the requirements and helping resolve problems/issues.
Also responsible for code reviews and writing code for new features and support existing functionality.
Used service now to log issues, problems and create changes for the enhancements to the system.
Responsible in training users to use new functionality introduced in the org by holding training session and documentation of the functionality for future reference.
Also responsible for helping in the administrative tasks related to SFDC.
Also responsible for data sync between Salesforce and ERP system used by the company.
Creating flows, revamping the security for the org, keeping up with SFDC upgrades and deployment of both code and configuration to live environment.
Also part of designing and implementing small projects for the client like forecasting using X-Author and excel based Apttus tool, using flows to build a customer onboarding which included custom lightning components, moving from Soap api to using rest api to connect to internal systems to name a few.

Technologies: Salesforce.com, Apttus CPQ, Eclipse, informatica

Confidential

Salesforce Consultant/Technical Lead

Responsibilities:

Was responsible for supporting the Salesforce Implementation at Dolby being the only onsite Resource for SFDC
It included using Apttus as a Contract management tool.
Was responsible for designing and developing the enhancements to the system
It is a huge implementation with integration to SAP, Flexera and a few more .net systems. Responsible for communicating across teams for any changes required the ongoing integration or the need to implement new integration
I was responsible for working with the offshore team members - assigning work, communicating the requirements and helping resolve problems/issues.
Used service now to log issues, problems and create changes for the enhancements to the system.
Also responsible for helping in the administrative tasks related to SFDC.
Also part of designing and implementing small projects for the client

Technologies: Salesforce.com, Apttus Contract Management, Eclipse.

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