Repair & Systems Engineer Resume

SUMMARY

Diverse Telecommunications professional with experience as a Project Manager, ASR writer, and Engineer
Tangible experience writing and filling out ASR’s, knowledgeable with grooms and disconnects
Experienced data analyst, absorbing data and creating reports
Experience with multi - tasking, communicating with different departments, to finish multiple projects in a timely manner

TECHNICAL SKILLS

Circuit testing: CSS, SSH, Bastion, Cisco CSS ONB, Cisco CSS XGEN, ALU, ALU ONB, ALU ONB, ALU XGEN, ALU ELN, Fiber, Ethernet, Ethernet over cobber, CTC’s, DS3, EOC’s, OC Circuits, Spirent 2544, Command & Control and other switches and routers.

Software systems: Confidential amp;A Tool Bar, ALGX Single View, Clarify, CTC Launcher Java 1.2 1.3 1.5 1.6 EGain Version 9 Google Chrome remote, explorer 8,11 Citrix, Linx, Net Analyst, Netcool, Netcool Conductor, Netsmart, NetTest, NSN, NSN V16, MNM, Pims Prod, Putty, Scopus, TBS Production, TBS Sandbox, TM1 Perspectives, Voyence, Confidential lookup Tool, Confidential Single View, Citrix, BMC Remedy, Wireshark, Wireshark Legacy, VPN Client, Linux, Unix, Perla & she’ll script, NCMS Voyence

Hardware: 311, 2820 Mux, Adtran, AES, Alcate-Lucent, Anda, BGP, building EVC, Burt testing from CLR, C Confidential, Centest, CHR, Ciena, Cisco 15454 ML-100 cards & ML\MR 10 cards, CLR, CSM, CSS, DS3, Equinix, Huawei, Infinera, TA 5000, Tranmode, Netvanta, MCR, CIR, Hatteras, Fujitsu, Nokia-Siemens, Positron, Nortel, MRV, Nexus

Hardware Installs: Hardware support/maintenance covering all Router/Switch installs.

Operating Systems: Windows, XP, Vista, 95, 98, 00, Win7, 2003, 2008, 2010, NT, DOS, Mac

PROFESSIONAL EXPERIENCE

Confidential

Repair & Systems Engineer

Responsibilities:

Configured and installed various network devices and services. (routers, Cisco 15454, 6500, 4200, adtrans, switches, firewalls, load balancers, VPN, QoS).
Performed network maintenance and upgrades including service packs, patches, hot fixes and security configurations.
Monitored performance and ensure network availability and reliability, perform testing, provide level- 2/3/4 support and troubleshooting to resolve issues, worked within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure and are customers.

Confidential

Order control office analysis, global

Responsibilities:

Designed circuits, cost, communication, risk, quality, procurement, test and turn up, technical support in network, outage resolution, mop, technology types conflict mgmt., circuit, tracing circuit path from router to router, site access and assist field techs or lec tech.
Time management went in to each order also provisioning, programming, Adtrans, Jupiter Jump switches, Cisco routers and testing the circuits on a Bridge, final step was to call the customer to make sure they were happy with project and service of Ethernet or fiber optics circuit.

Confidential, Denver, CO

Project Manager

Responsibilities:

Provisioned coordination through close cooperation with clients, vendors, management and various internal organizations. ‌
Interfaced with clients on technical details, order status and other issues as required. ‌
Prepared documentation and reports for Management including status and due dates
Supervised vendors
Made quick fixes in the soft switch.
Placed circuit orders. ‌
Placed client routers and equipment orders from Vendors. ‌
Ordered EVPL lines
Scheduled and Coordinating of field technicians, client expectations and Building Access
Resolved discrepancies between vendors and the clients and Telecommunications
Ensured testing and acceptance of circuits
Turned over to network groups
Prepared documentation for billing from Telecommunications Chargeback system

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