SUMMARY

• Driven IT professional with years of experience in enterprise systems and infrastructure administration seeking to use my skills within a senior, team lead, supervisory or managerial capacity to help any enterprise consistently optimize its infrastructure while maintaining a competitive edge.
• I have a passion for being best in class in everything I do, I’m comfortable with the rapid change that continually challenges the status quo to continually improve, and I have a relentless curiosity; a drive to think outside the box, to do things better with superior analytical and problem - solving skills, with attention to detail for any firm.

TECHNICAL SKILLS

Applications & Software: MS Office 2003/2007/2010 /2013/2016 (Windows & Mac OS X)

Automation Engines: vCloud Automation Center | vRealize Orchestrator

Backup Solutions: Commvault | NetBackup| Never Fail | Symantec Backup Exec | Veeam | Yosemite

Client OS: Mac OSX | Linux (RedHat ebian) | Citrix XenApp 4.x, 6.x, 7x & Citrix XenDesktop /Citrix StoreFront

Cloud: Microsoft Azure/Azure DevOps/Vistual Studio | vCloud | Office 365

Databases: SQL 2014 | Oracle 11c,12g | PostgresSQL | Oracle | Apache Cassandra DB

Desktop Imaging: Acronis |Image Direct | Microsoft Solutions Accelerator | Norton Ghost | SCCM

Enterprise Anti-Virus Tools: Kaspersky | Malwarebytes | McAfee | Trend Micro | Symantec Norton

Firewalls: Fortinet Firegate | Palo Alto | Postini | Sonic

Inventory Management Tools: Lansweeper | SCCM

Mail Server Technologies: ProofPoint | CarbonBlack

Mobile Devices: Apple (IPod/IPad) | Blackberry | Android IOS

Networking: AD | DNS | DHCP | LDAP | OpenLDAP | WSUS | GPO | ACL’s | Terminal Services

OS: Windows Server 2008/2012/2016 | Exchange 2010/2013/2016/ Online | SharePoint 2010/2013

Printers: Xerox | Lexmark | Ricoh | HP | Dell | Lanier | Brother All-in-One | SHARP | Toshiba

Scripting: Bash | CSS | JavaScript | HTML | XHTML | PowerShell | PowerCLI

Security: Postini | Sonic Firewall | NAT/NAP | WEP/WAP/WPA/WPA2 | IPSEC

Source Control / Software Workflow: Perforce | JIRA

Storage: Dell EMC | NetApp | HP 3PAR

Telecom: Nortel Avaya IP Office | Lucent | VOIP | BES Server 4.1/5.x/10

Ticketing Systems: BMC Remedy | Peregrine | HEAT | Help STAR | Salesforce | Service Now

Monitoring Tools: SolarWinds | NetFlow Analyzer | Manage Desktop Central | Nagios | PRTG | LanSweeper

VPN & Remote Connectivity: Bomgar | Cisco WebEx | Citrix | Dameware | RSA Token |TeamViewer

Virtualization: KVM | Hyper-V | VMware (ESXi/vCenter 4.x/5.x/6.x | SRM/VDP/VSAN/VDI

VPN: Cisco | Forticlient | Global Protect | Cisco AnyConnect

PROFESSIONAL EXPERIENCE

Confidential, Richmond, Hill

Systems Administrator

Responsibilities:

• Monitor production and corporate server uptime through automated monitoring systems (SCOM, HP SIM, SolarWinds), administering/responding to alerts on the infrastructure from various monitoring systems relating to server / network health and availability.
• Team member responsible for implementation, maintenance, and support of Windows Servers (2008/2012/2016 ), Linux Servers, Active Directory/LDAP, Windows Clusters, Microsoft WSUS, Microsoft File and Print Servers, Office365, Azure, VMWare, Hyper-V and Citrix.
• Performing in-depth troubleshooting of server hardware, software, carrier-related issues as well as analyzing and evaluating network issues on Cisco switches.
• Maintaining accurate documentation and designs of systems configurations, architecture, network and operating procedures. Maintaining system operation and providing 2nd/3rd level escalated support on IT services.
• Development, configuration and maintenance of processes around systems and asset management, security, firewalls, hardware, and software inventory.
• Performing system operations tasks and providing support to system operators, e.g. user provisioning/deprovisioning, moves, distribution list management, file security, ethical wall system maintenance, CAS archive mail, and Anti-virus monitoring.
• Collaborating within the team to resolve SCCM and Software Center related application issues.
• Creation of scripts to enhance efficiency of server maintenance.
• Assist with Database Administration where required.

Confidential

Systems Administrator

Responsibilities:

• OSD/Task sequence, Application/Package/Patch creation and deployment (manual/automated), endpoint protection, asset management, reporting, log (server, application, security, health, performance) reviews. install, configure and manage vms and hosts; upgrade versions (from ver. 6.5 to 6.7); collect statistical data used in monitoring and evaluating performance of production environments throughout the company, as required unify security management across endpoints, networks, data, and compliance solutions; identify, manage, and respond to security issues and threats; define alerts and security responses; deploy client to systems; add new products as extensions..
• Security Administration (Dell SecureWorks RedCloak): deploy agent to all workstations and servers, review and remediate compromised endpoints. Monitor logs for suspect activity, set-up and maintenance of Intrusion Detection System (IDS), firewalls, etc
• CommVault Administration/management for media, data, backups, restores, policies, virtualization and reports
• Managed all resources i.e. subscriptions, workloads, user permissions, costs, vNets, templates. manage and monitor Office 365 services, monitor activity reports, troubleshoot and resolve issues with user access to cloud services, maintain inventory of equipment and software licenses.
• Infrastructure: Design, install, configure, support and maintain IT infrastructure including clustering, data centers, server systems, network devices, and storage systems, mission-critical and high-availability systems and services; maintain relationships with vendors of server hardware and hosting providers; manage and/or maintain network architecture of production environments, both physical and virtual.