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System Engineer Resume

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SUMMARY

  • Over 12 years total in the Information Technology industry.
  • Experience in design, installation and managing full lifecycle production and quality assurance fields in server infrastructure. Whiteboard with customer and team members, Build BOM, Costing Analysis, SOW's, and Visio's.
  • Experience with wireless network design, VOIP network installation and LAN refresh, writing requirements and specifications, conducting business analysis, vendor relation and taking the product through to production.
  • Completed all Microsoft certified MCSE/MCSA CCNA and ACE Accredited Configuration Engineer/Palo Alto Network PAN - OS 7.0 Version (certified).

TECHNICAL SKILLS

Applications: Utilities, Network Operating Centers, Banking, Government and Entertainment industries.

Software: Active Directory, Microsoft SQL, Query Analyzer and Enterprise Manager, UCS Manager, VMware ESX 6.5, Vsphere 6.5, Vmware Update Manager/Backup and Replication in vCenter 6.5. Microsoft Exchange EAC 2010 and 2016 Server console and Outlook 2016.

Languages: Powershell, VBscript, SQL Stored Procedures and Windows Development "Toolkit (SDK)”

Databases: MS SQL Server (2008, 2012 and 2016), Microsoft Access Oracle Splunk.

Hardware: Networking (Cisco Nexus 7000, 9000 Routers, 3750, 4000, and 6500, WS-C6504 Switches, 3650, 1K and 5K, ASA 5515, Pala Alto Panorama, RS-232, Cabling, Cisco Air 1242AG, VoIP Cisco 7962/Avaya 9650 IP Phones.

Operating Systems: ASA Cisco IOS 7.0 - 9.1, IOS Cisco APIC, NX-OS 7.0, IOS 15.2, Palo Alto (PAN 7.0). Microsoft Windows Server 2008 R2, 2008/2012/2016 , VMware ESXi 6.5 Linux 2.6 -7.

Networking: DFS, Internet Setup and Protocol Configuration (DNS, DHCP, TCP/IP, WINS, etc.), Wireless Networking, VoIP Cisco 7962/Avaya 9650 IP Phones. Cisco VPN, Citrix, Terminal Services, Solarwinds and Traffic Sentinel.

Protocols: TCP/IP, BGP, VLAN 802.1Q, Spanning Tree, Wireless IEEE 802.11 VTP, VOIP, DNS, DHCP

PROFESSIONAL EXPERIENCE

Confidential

System Engineer

Responsibilities:

  • Responsible for mitigating outages and alerts in Nagios and CouterACT using ServiceNow Ticketing system.
  • Ensured IP network compliance on LAN/WAN with Tenable Security Center.
  • Successfully manage VMWare environment, by providing and maintaining security and patching level.
  • Manage alerts, incidents, on ASA Cisco Firewalls and Routers on BGP and MPLS links and Layer 2 switches and made recommendations.

Confidential

Network Engineer

Responsibilities:

  • Provide proactive view and propose/implement changes to optimize network performance.
  • Use network tools to evaluate, design and deploy change within the operational network.
  • Manage BGP over MPLS and for remote sites and support for SevOne monitoring and reporting.
  • Mitigated response to network outages, for Layer 3 PE routers and Layer 2 switches supporting VLAN’s.
  • Manage Change Orders, Incidents management and trouble tickets in ServiceNow.
  • Managing Wintel and Vmware environment.
  • Responsible, manage and supported Websphrere and MSMQ messaging in IBM monitoring.
  • Manage bank processes with IBM Mainframe, Zena proprietary utilities.
  • Triage with Development Teams using ServiceNow ticketing system and bridge conferencing.
  • Responsible for successfully updating the 24-hour clock spreadsheet, Turnover Document and Daily Reports.

Confidential

IT Operations Engineer

Responsibilities:

  • Responsible for installation of Cisco layer 2 switches and routers over MPLS.
  • Administer, update and maintain Vmware environment.
  • Implemented UPS, HPE servers, Cisco switches, and routers at multiple locations.
  • Manage and installed Cisco IP 7965 Phones over WS-C3560X-24P Switches.
  • Manage Active Directory Read Only Domain Controllers at remote sites
  • Perform daily system monitoring, verifying the integrity and availability of all software and hardware servers
  • Apply OS and application patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure/add new services as necessary.
  • Repair and recover from hardware or software failures. Coordinate and communicate with impacted departments.
  • Perform ongoing performance tuning, hardware upgrades, and resources optimization as required. Configure CPU, memory and disk partitions as required.
  • Manage VPN and MPLS Network infrastructure using CSV database.
  • Responsible for triaging with HPE CAP to replace chassis components at the site level.
  • Manage Microsoft SQL Database Server replication to maintain Hospital continuity.

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