Citrix Engineer Resume

SUMMARY

Experienced System Engineer with 15 years of experience monitoring and configuring an enterprise Windows environment, including physical and virtual hardware. Five years of experience in a Citrix environment with a VMware backbone.
Practical knowledge of the methods, techniques, customary approaches, and requirements of Information Technology and Security operations and system applications. Utilizes skills and knowledge to ensure the confidentiality, integrity, and availability of systems, networks, and data.

PROFESSIONAL EXPERIENCE

Confidential

Citrix Engineer

Responsibilities:

I was part the teammate to rebuild the Citrix environment from Citrix 6.5 to Citrix 7.15 in the CIO and CFO
We need to build new Citrix Studio and add the second Citrix Studio Server and move the application from Xenapp 6.5 to the Citirx 7.15
We need to rebuild the PVS Server and point the target servers to the new PVS server
I needed to work with Application Team to move the application from older version of Windows Server to Windows 2019 Server
I needed to work with Microsoft to move the Application Team from Office 2010 to Office 360
Uses the Service Now ticketing software to solve incidents, tasks, and work orders in order to ensure that users are able to perform their duties.

Confidential

Citrix Engineer

Responsibilities:

Confidential

IT Specialist

Responsibilities:

Maintain file servers, network access, and documents.
Analyze system anomalies to ensure optimum equipment performance.
Run patches as needed to make sure laptops, desktops, and servers are up to date.
Troubleshoot policy and assign users to correct OU and groups.
Report suspicious emails or website links reported by users to the security team.
Accurately document and update all assigned trouble tickets.