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Systems Engineer Resume Profile

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Summary

  • Well-qualified and very resourceful bilingual Senior Systems Architect with 30 years of experience in the Information Technology field.
  • Extensive Systems Administration experience on Linux, Red Hat, CentOS, and Windows systems, and a solid understanding of networking and storage systems as they relate to Linux Systems.
  • Experience in Windows/Linux integration using Windows 2003/2008 and CentOS, Red Hat, and Debian Linux distributions.
  • Projects have ranged from simple installations to mid-range scripting and admin duties, to very complex systems design, configuration, and implementation consultancies.
  • Experience as a Linux Instructor Red Hat, Inc. , as well as a Storage Area Network SAN technology instructor SNIA/InfinityIO .

Work Experience

Confidential

  • Providing Linux Consulting and Operations services to the customer's Open Systems Engineering Team at their datacenter in Frederick MD. Providing top level Linux Systems support, to include server administration, patching, and troubleshooting, for over 800 Linux servers at multiple US and international locations. Infrastructure Consultant Confidential
  • Functioned as an Infrastructure Consultant in charge of managing a complex Red Hat Linux development environment, hosted on Amazon Web Services AWS for McCormick's FlavorPrint product, which is a big data predictive analytics platform. Supported a team of software developers within this environment.

Senior Systems Engineer

Confidential

  • Functioned in the role of a Senior Systems Engineer Unix-Solaris/Linux Systems Administrator contracted to the Center for Biomedical Informatics and Information Technology CBIIT at the National Cancer Institute NCI Center for Bioinformatics NCICB , National Institutes of Health NIH , through TerpSys. Provide direct operational support for over 800 Red Hat Enterprise Linux and CentOS servers. Duties included: daily operational tasks, configuration management, and documentation, troubleshooting and process development. Developed RHEL/CentOS Kickstart profiles, wrote shell scripts for administrative and customer driven tasks, performed complex troubleshooting, and tought linux in-house. Took a 600-server environment and redesigned the network connectivity to implement new security requirements. Then determined which servers to migrate in place to CentOS Linux, and which servers had to remain as Red Hat Linux. Performed the migration of servers from Red Hat to CentOS, saving the customer thousands of dollars in licensing costs. Implemented/deployed a Red Hat Network Satelite Server and a CentOS Spacewalk Server to manage servers and software across the Enterprise. Also implemented an Active Directory configuration to provide single sign-on to Windows and Linux Systems, and a Linux config to allow smartcard login on the Linux systems in the same manner as the Windows systems. An LDAP server was also implemented to authenticate users on systems that could not be connected to Active Directory due to security requirements. GLS Instructor Confidential
  • Employed as a Red Hat Certified Engineer RHCE Instructor teaching 100-300 level RHCE courses to IT personnel. Also a Red Hat Certified Examiner who delivered and proctored the RHCE certification exam to potential certification candidates. In a nutshell, turned IT professionals into RHCEs.

Systems Administrator

Confidential

Contracted to a position to support and maintain a Linux/Dell/Oracle environment being used by a team of security software developers. Also installed and configured their Dell EMC Storage Area Network SAN .

Senior Field Engineer

Confidential

Performed on-site implementation and maintenance of Xiotech Magnitude3D storage products, troubleshooting escalated issues, conducting deployments and upgrades for heterogeneous environments consisting of Windows, Linux and Solaris servers, performing preventative maintenance services, and resolving customer issues working with the management team and other internal and external resources.

Technical Team Lead

Confidential

Continued employment with Dell, added Team Lead responsibility for field technical support of over 30 engineers in the Western Region technical training delivery and/or coordination, certification tracking, and assisting Regional Managers as required with management tasks. Professional Services Consulting. Installation, configuration and maintenance of VMWare enterprise products, Red Hat Enterprise Linux, Solaris 8-10 and Windows 2003 Platforms, and Storage Area Network SAN solutions. Field Technical Consultant

Confidential

Performed design, on-site installation, configuration, maintenance and repair of Dell EMC/Brocade Storage Area Networks, EMC Storage, Dell PowerVault Storage and Dell PowerEdge enterprise server solutions. Performed troubleshooting, escalations, deployments and upgrades for heterogeneous environments, and performed preventative maintenance services, communicating technical solutions and resolving customer issues working with the management team and other internal and external resources. Responsible for complex SAN deployments, health check and maintenance services, installation and troubleshooting of MS clusters and advanced SAN software, for managing sustaining activities including hardware additions, solution upgrades Provided leadership during difficult customer situations, developing and maintaining positive, long-standing customer relationships built on trust, which resulted in a Very Satisfied rating from at least 92 of all customers. Specialized in dealing with difficult or unhappy customers. Specialized in odd combinations of hardware/software, i.e. mixed environments to include Red Hat Linux, Suse Linux, Windows 2000/2003, Solaris 8-10, and HP-UX systems.

Manager of Information Systems/Lead Instructor

Confidential

Managed all Information Technology hardware, software and personnel for Infinity I/O's operations in the USA, England, Australia and South Africa offices. Developed and maintained Infinity I/O's e-commerce capabilities. Directly supported the Technical Sales and Marketing organizations. Developed and delivered SNIA Level 2 and Level 3 Training Curriculum at various locations in the US and abroad. Developed custom SAN courseware for Cisco Systems, StorageTek, Hewlett-Packard, and Hitachi Data Systems. Principal

Systems Engineer

Confidential

Developed Storage Area Network Solutions for Fortune 500 Client Companies. Constantly looking for and discovering simpler and more effective methods of streamlining IT operations. Managed the efforts of team members who produced Statements of Work and performed Professional Services engagements. Daily interfacing with engineers and management on the status of numerous ongoing projects. Trained consultants to interact tactfully and effectively with difficult customers. Designed and implemented various SAN Solutions for customers incorporating hardware, software, professional services and training. Developed and marketed new Fibre Channel Virtualization of Storage products and IT services. Evaluated new technologies, equipment, vendors and product marketability.

UNIX Architect

Confidential

I earned a reputation as a valuable and cooperative coworker by being fair, honest, and willing to help others when needed. I effectively resolved conflicts at appropriate times and assisting new managers and staff to become familiar with policy and operations. I was proven to be very effective in stressful situations. I became Team Lead and Principal Consultant for various Professional Services engagements at a variety of Sprint Paranet customer sites nationwide, to include the airline, banking, retail and manufacturing industries.

Staff Sergeant

Confidential

My Air Force Specialty Code was 3C071, Communications/Computer Systems Operations Journeyman. I am a veteran of the First Gulf War. I was Active Duty, and left the USAF with an Honorable Discharge.

Pharmaceutics Lab Technician

Confidential

Lab Technician at the UCONN School of Pharmacy. Day-to-day upkeep and operations support for a Pharmaceutics/Pharmacology research laboratory. Systems Administrator 6/1983 - 7/1984 University of Connecticut, Storrs, CT Supervised three computer terminal rooms at the UCONN School of Mathematics. Assisted students and professors in the use of terminals. Provided customer service.

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