SUMMARY

• Implementation technical team lead with extensive experience in leading customer implementation projects and technical presales teams.
• Leader of end - to-end life cycle management of customer projects including pre-sales, design, implementation and maintenance.
• Proven team lead with experience that included directly managing large number of technical resources in OSS/BSS and Telecom projects.
• Extensive previous experience in Telecom operators in both landline an wireless technologies.

PROFESSIONAL EXPERIENCE

Lead Solution Architect

Confidential

Responsibilities:

• Lead OSS/BSS Solution Architect for multiple customer engagements in the Americas, Middle East and Europe.
• Presented complex technical solutions in pre-sales engagement that led to contract signature with Confidential .
• Assisted presales in defining a manageable and useful solution for customers that led to upsell on existing projects or signing of new projects.
• Designed and implemented complex solutions that involved Inventory, Automation, Orchestration, Asset Recovery and Fault Management systems.
• Assisted regional and local teams as an OSS SME.
• Managed customer deliverables from drafting of Statements of Work until the conclusion of the project in successful project deployments.
• Responsible for the software life cycle up to the handover to the end customer or a representative of the customer.
• Led pre-sales teams in bids and Proof of Concepts (POC) which led to winning multiple bids. Responsibility included solution presentation to C-Level Management on deliverables and business use cases.
• Managed multi-disciplined team that included Development, Testers, Deployment Specialists, Solution Architects for different engagements in OSS/BSS.
• Performed technical oversight activities for high-profile projects.
• Performed management oversight activities for all the projects where the group is engaged.
• Established relationships with other Confidential development groups which increased collaboration and reduced time-to-market for customization efforts.
• Developed and executed plans where code industrialization can be achieved for existing software.
• Negotiated delivery plans, customization contracts, maintenance contracts with internal and external customers.
• Significant industry knowledge in OSS/BSS, Radio Access Network, Core Network, MPLS, IP, SONET/SDH, Microwave, ATM/FR and Ethernet Services.

Solution Architect/Development Director

Confidential

Responsibilities:

• Managed a team of 35 Developers, on-shore and off-shore resources, performing Customer Adaptation Development of the Confidential OSS Portfolio.
• Cross trained employees in multiple disciplines to ensure proper coverage creating a system where each needed area has an SME along with a succession plan.
• Led multiple high-profile customer engagements involving Confidential ’s OSS/BSS portfolio.
• Led and contributed to the development and maintenance of telecom solutions. Significant Experience in leading all phases of the lifecycle of automating the discovery and activation of global network infrastructure starting with the implementation of these solutions.
• Key resource in the software design and deployment for network infrastructure to meet complex business requirements and standards which includes performance and reliability.
• Designed and implemented multiple Custom Solutions for Telecommunications Customers in the US, Western Europe, North Africa, Middle East and India.
• Managed resource responsibilities to ensure successful end to end deployments of customer projects. Resources were located in the US, Ukraine, Brazil and India.
• Established programs for new and existing developers.
• Acted as a Subject Matter Expert for all aspects of customer projects including Response for RFPs, Bidding, Customer Demonstrations, Solution Design, Solution Implementation and Post Implementation Support.
• Negotiated complex deliverables and schedules with customer to ensure on-time solution delivery and quality.
• Performed analysis including financial implications during different phases of a customer implementation.
• Provided Level of Effort estimates for future engagements and up scopes to existing projects.
• Led multiple complex projects simultaneously while providing consulting support for other projects and future engagements.
• Ability to document complex and detailed engineering information which change over time.
• Ability to correlate scope of work documents with engineering documents. Proven ability to work with multiple levels of decision making.

Sr. Transport and Transmission Engineer

Confidential, USA

Responsibilities:

• Performed team lead activities for the UMTS Transport Integration team that performed Design, Element Provisioning and testing for the UMTS backbone and T1 line testing for the North East region.
• Managed multiple technical resources in deployment activities.
• Responsible for the End-to-End mapping and cross connections for the Node B T1’s and Virtual Paths (VP) in the various Confidential RSPs and DACS’ for the UMTS deployment.
• Responsible for the modeling of the equipment dedicated for the UMTS network in Granite’s Xpercom database.
• Provided mapping, cross connection and trouble shooting of the Iub, IuCS, IuPS, MUB links between the RSP, RNC, MGW, Call Server and DACS.
• Responsible for the network design for Node B connectivity to the RNC’s.
• Led a team of Engineers in the Confidential Granite Deployment project.

Sr. Staff Consultant, Process and Product Development

Confidential

Responsibilities:

• Led a cross functional team responsible for the development and integration of detailed technical, operational, business and financial plans for new and enhanced services deployed across the Confidential Long Distance network.
• Supported the various Confidential sales channels in development of complex network solutions in response to Request for Processes (RFP).
• Assessed new platforms and product line extensions for product development.
• Wrote business requirements for new services offered by the Confidential sales channels.
• Identified and resolved product, service and feature gaps.
• Part of “Best Practices Committee” that analyzed the Confidential and MCI systems and made recommendations of which systems should be kept and which systems should be consolidated.
• Identified, analyzed synergy savings from the Confidential /MCI merger.
• Product managed the launching of Wholesale National ATM which allows the Wholesale channel to offer ATM related products to their customers.

Network Operations Specialist, Design Engineer

Confidential

Responsibilities:

• Part of a cross functional team gathering user requirements to replace the inventory database (Xng) with BAAIS, a home grown inventory system.
• Analyzed and resolved system errors in INC, NSPM, NMS, SNMS and Xng for customer and infrastructure circuits.
• Test and turn up of infrastructure/customer circuits in both SONET and SDH domains, with rates ranging from T1 to OC48/STM16.
• Assisted the IT team in system integrations for various Lucent Operating Systems.
• Worked with Process team in developing M&Ps for new process to support IVA orders.
• Providing technical recommendations on solutions to resolve capacity issues in both IOF and Access between GNS and local vendors.
• Project managed orders for high profile customers and major network rearrangements.
• Designed, implemented, identified and worked thru issues for high profile customers’ circuits.
• Assisted the NOC with testing customer international orders.
• Advised engineering and sales about the GNS network capabilities in the international domain.
• Tested the Confidential European Ring which enabled Confidential International to offer data services across Europe.

Transmission Engineer/Project Engineer

Confidential

Responsibilities:

• Wrote specifications for fiber optic network equipment installation and testing.
• Wrote specifications to connect modules within the Fiber Optic Transport Systems.
• Ordered required material to fulfill installation specification.
• Coordinated with vendors to ensure product delivery.
• Worked on multi-disciplinary teams to complete network goals.

TECHNICAL SKILLS

Technologies: MPLS, L3VPN, L2VPN, ATM, Frame Relay, SONET, SDH, DWDM, GSM, UMTS, LTE, Ethernet, PON.

Standards: eTOM, ITIL.

Confidential: Confidential Adaptive Inventory (Evolution of Granite), Confidential Discovery and Reconciliation, Confidential Order Manager, Confidential Catalog Manager, Confidential Network Engineer, OSS-RC, SO-EM.

Huawei: iManager M2000, iManager U2000, iManager N2000 DMS and BMS, iManager T2000

Nokia: NetMaster.

Tellabs: Tellabs/Coriant INM 8000, Titan 5500, Tellabs 5500 NGX, Tellabs 6500, Tellabs 532L.

Fujitsu: Flashwave 4500, Flashwave 7500OLC, Flashwave 7600, Netsmart

Ciena: Ciena 6500

Lucent: AV-OM, NSPM, Wavestar NMS, ITM-SC, Naviscore, INC, ADM16/1, Wavestar BandWidth Manager, PSAX 4500, GX550, CBX500, DDM 2000.