SUMMARY

• Plays an integral role in documenting user requirements by researching and analyzing user needs, preferences, objectives, and working methods.
• Ensures adherence to standardized processes utilizing out of the box functionality.
• Helps research alternatives to satisfy the user requirements.
• Helps translate user requirements into clear and accurate functional and technical specification documents.
• Helps wif the testing and validation of new custom objects or processes.
• Works wif users on post - project training, issue resolution and documentation to ensure a successful completion to the project.
• Analyzes and troubleshoots complex issues across multiple application systems to ensure successful resolution.
• Adheres to Change Management standards and SDLC policies.
• Consistently meets agreed upon SLA goals and KPIs in supporting global user community.
• Utilizes Agile and Scrum Project Management, Use Case, Quality Assurance and ITIL processes.

TECHNICAL SKILLS

Programming Languages & Technologies: C, C++, SQL, PL/SQL, Visio, Excel, PowerPoint, Access, Crystal Reports, Actuate Reporting Server, Cognos, Jira and ALM.

Applications: ORACLE, SQL Server, Microsoft Project, Custom Business Applications, IIS, WebSphere, Apache Web Server, Hansen Information Technologies/ Infor, Visio, Oracle CRM/CPQ

Operating Systems & Platforms: UNIX, Linux, Windows 2016 Server, Active Directory, Web Logic, IIS

PROFESSIONAL EXPERIENCE

Confidential, St Petersburg, FL

Systems Analyst

Responsibilities:

• Supports Custom Maintenance Planning and Logistics Distribution Application which integrate wif E1.
• Supports Oracle CRM Application which integrates wif E1.
• Support and troubleshoots JD Edwards AP, AR, FA, GL, INV, Procurement and Sales Modules.
• Responsible for support of a customized demand planning application which is used to facilitate inventory replenishment and it is tightly integrated wif E1 Supply Chain Management.
• Implemented an E1 Inventory Cycle Count application wif ABC Analysis, and then trained operational staff visiting multiple branches nationwide.
• Setup automated Electronic 1099 processing, which eliminated Accounts Payable manual processing for 1099 recipients.
• Assisted in the design and implementation of a custom E1 Supplier Compliance application to ensure suppliers are ISO 9001:2005 certified.
• Supported upgrade of JD Edwards E1 8.12 to 9.1.
• Implemented a process to clear the Received Not Vouchered account entries from 1996 to 2016. Setup E1 Requisition Self Service wifin E1, which allows staff to procure consumable items and services.
• Implementing Requisition Self Service and Facilities Equipment Preventative Maintenance Modules wifin E1

Confidential, Jacksonville, FL

Systems Analyst

Responsibilities:

• Enhanced JDE Security utilizing AllOut Security to reduce security conflicts, streamlined roles, provided and restricted user access to job related and segregation of duty requirements. Disabled over 150 users’ no longer in service. Reduced numerous security role conflicts which improved access and system performance.
• Managed Finance IT initiatives for applications and reporting. Provided off-hours and weekend support for JD Edwards users Worldwide to insure users have access to JD Edwards Applications and Reports. Worked wif the users to gather requirements, designed solutions and wrote specifications for JD Edwards Application enhancements, worked wif the technical team to get enhancements developed, set acceptance testing and enhanced custom applications, interfaces and reports.
• Support and troubleshoot JD Edwards AP, AR, FA, GL, Inventory, Job Cost, and Sales Modules, backend server support, application development and report writing. Serves as a functional liaison to the user community. Continuously gains an understanding of the customers’ operations and how systems are used in support of their operations, transferring knowledge to users and other members of the JDE team. Provides front line user support on functional issues. Implemented Electronic 1099 Application for transfer to IRS. Implement Inventory Issue document type for cost adjustments.
• Assisted in training, setup conference calls to identify and resolve issues and roll-out of JD Edwards Regionalization for access to JD Application to Worldwide Locations, Warehouses and Plants.

Confidential, Woodbridge, VA

JD Edwards Project Manager

Responsibilities:

• Project Manager for the upgrade of JD Edwards Enterprise One E9.0 Financial, Purchasing, HR, Payroll and Inventory Modules.
• Responsible for Implementation of Chart of Account and Fixed Assets Redesign, Job Costing, and Inventory Commodity Code Update.
• Responsible for JD Edwards Enterprise One Oracle 11g Database and JDE Tools Release 8.98.4.1 Update.
• Project Management of Hansen Water Utility Permitting and Asset Management Application Implementations.
• Implemented Hansen Permitting and Asset Management Systems Applications.
• Creation of Ad Hoc Queries and reports utilizing Crystal Reports, SQL Queries, JD Edwards ERW and Excel.
• Responsible for support of a customized demand planning application which is used to facilitate inventory replenishment and it is tightly integrated wif E1 Supply Chain Management.
• Setup automated Electronic 1099 processing, which eliminated Accounts Payable manual processing for 1099 recipients.
• Implemented a process to clear the Received Not Vouchered account entries from 1996 to 2016. Setup E1 Requisition Self Service wifin E1, which allows staff to procure consumable items and services. Maintained the AR, AP, FA, GL, SCM, Sales order modules wifin E1.

Confidential

Online-Visiting Professor

Responsibilities:

• Responsible for the instruction, knowledge transfer and retention of information security controls, security principals, network configuration, security policies and procedures, risk mitigation and physical security.
• Course taught: Principals of Information Security, Web Security and Security Procedures and Policies.
• Program Architect and Course Updated and Redevelopment of Principals of Information Security, Web Security and Security Procedures and Policies.

Confidential, Orlando, FL

Technical Instructor

Responsibilities:

• Responsible for training of UNIX, Linux Administration, Windows 2000 Server.
• Network Infrastructure and Design, Active Directory and Design, Network Security, DNS, DHCP, WINS, Exchange Administration, Routing, Switching, and Firewall.
• Administration and Maintenance of IIS and Apache Web Servers.
• Responsible for Network and Web Security utilizing MS Proxy Servers and IAS.
• Encryption, VB, C, C++, Systems Analysis and Design.
• Developed syllabus, labs, and user guides.
• Responsible for system configuration, communications, installation and configuration of software applications, operating system upgrades and hardware.
• Computer hardware troubleshooting, repair, configuration and installation of IBM PC’s, PS/2 and compatibles, Novell and Microsoft Networks (gateways, bridges, routers, cabling and network interface cards), tape backup systems, monitors, controller and adapter cards, printers, multimedia components and peripherals.

Confidential

Business Analyst (Consultant)

Responsibilities:

• Developed JD Edwards OneWorld XE Customized documentation for General Accounting, Fixed Assets, Sales, Accounts Receivable, Accounts Payable, Distribution, and Inventory Modules.
• Troubleshooting of JDE Sales Module to Unisys Inmate Sales Program, Fixed Assets Setup, and Inventory Modules.
• Testing and Validation of Fixed Asset Allocations (AA to UF Ledger Type) and General Ledger Integrity Reporting.
• Created Customized Fixed Assets Inventory Reporting to incorporate cost and depreciation information.
• Provided technical training for Fixed Assets, General Accounting, AP, AR, Sales, and Inventory Modules.

Confidential, Orlando, FL

Systems Administrator, and Accounting Department

Responsibilities:

• Managed all aspects of installation and integration team, custom solutions group, and training department by developing engagement rules and procedures to TEMPeffectively train, supervise, schedule and motivate staff in order to complete each project on time and wifin budget
• Lead financials consultant.
• Configuration of General Ledger, Fixed Assets, Accounts Payable, Accounts Receivable, Address Book.
• Design and test custom General Ledger, Fixed Assets, Procurement and Accounts Payable FASTR reports.
• Analyzed each client's needs, submitted recommendations, and implemented cost-TEMPeffective security solutions while working closely wif sales professionals, account managers, and network engineers
• Provided administrative systems support for JD Edwards World A7.3 programs reports, and all financial reporting from external JD Edwards interfaces (Esprit, E-Converter, and ADSTAR).
• Automated the recording of Payroll entries on the General Ledger.
• Automated monthly expense and budget allocations to General Ledger.
• Built Legal Consolidation and Management Reporting Validation Tests to General Ledger
• Maintained JD Edwards End-Users Security Profiles, Business Unit Security, Batch Approval, Menu Security, and Program Security.
• Developed a program to identify any unmatched Payable Vouchers and Receipt Invoices wifin intercom any accounts
• Provided Help Desk Support for GL, AR, AP, Purchasing, Fixed Assets, and Intercompany Clearing Departments.
• Developed an implementation plan to provide an organized program to migrate data and to OneWorld XE
• Implemented JD Edwards World A7.3 training and documentation plan to insure end-users TEMPeffectively perform assigned duties and responsibilities.
• Responsible for network administration, software updates, troubleshooting of application discrepancies, and printing administration.
• Migrated Migration Code From Development To Test To Production Environments
• Successfully managed projects dat were completed under budget and ahead of schedule.

Confidential

Instructor, Information Systems

Responsibilities:

• Instructed, mentored, and evaluated students in network administration, database design, and computer programming.
• Developed course, tests, and reference materials utilizing instructional systems design.
• Windows NT/2000, MCSE, Hardware Engineering, A+.
• Novell Netware 5: Admin, Adv Admin, Service and Support, NDS for NT, TCP/IP.
• Internet Information Server, COBOL, C, C++, Web Design, Web Mastering.
• Applications: Word, Power Point, Excel, Access, SQL, MS Project, VISIO and UML.

Confidential, Orlando, FL

Programmer Analyst/Electronic Technician

Responsibilities:

• Designed, tested, and implemented system requirements.
• Deployed configuration packages, set up conversion of legacy data.
• Designed interfaces to CIS, COLD, and Cashiering Systems.
• Assisted in user requirements, system design, CNC, conference room pilot, implementation, and post-implementation.
• Developed an interface, which automatically posted external financial transactions to the One World General Ledger through the F0911Z File Batch Processor
• Created custom Inventory, purchasing, accounting, and equipment maintenance applications using One World Development Tool Set, system functions, business functions, stored procedures and Enterprise Report Writing development tools.
• Assisted end-users on the analysis, training, and support of JD Edwards Business Solutions.