Network Administrator Resume Profile MD - Hire IT People

Professional Experience

Confidential

Sr. System Engineer

Build Windows and Linux servers using VMware vSphere. Manage Linux servers using Spacewalk for yum updates and Puppet for the management of rules and settings, Built a multisite monitoring system to let us know when devices, services or processes are offline with IPswitch WhatsUp. Set backups schedules for our Service infrastructure using Commvault and keeping a backup to an off site location. Keeps our Atlassian Apps like Jira, Stash, Confluenece, Bamboo, Fisheye and Crucible up to date. Set up Atlassina Jira projects with new screens, fields, workflows and permissions. Update and created DNS zones on our External DNS servers running BIND. Deploy VMware esxi host running 5.1 and 5.5. Update esxi host to the newest and current version using VUM. Added and replaced Certs on Servers running IIS, Apache and Tomcat. Installed and configure Cacti monitoring tool to monitor our Dell Equallogic SANs, BIND, Apache and other serviceable application using SNMP. Setup webservers using apache and tomcat

Confidential

Lead Technical Support Engineer

Technical support lead for a small Network security software company. Configure FOG imaging server to image computers and automatically join computers to a Windows domain. Used VMware Vcenter Protect to patch workstations running Windows on a weekly basis. Helped deploy Mac OX to replace some corporate workstations. Used Jamf Casper to help manage, deploy software and patch application computers running OS X 10.7 and 10.8. Completed a new anti-virus switch from Trend Micro to Sophos Anti-Virus. Used PDF Deploy to install and uninstall software on remote workstations. Rolled out new Avaya phone system to replace old Toshiba Phone system, Came up with ways to manage international employee workstations Mac and Windows without physical access to it. Deploy workstations in foreign Countries like Hong Kong, Japan, Signapore, Australia and Europe.

Confidential

Assistant Network Administrator

Part of the small school district 2 man IT department with about 1300 PC's, 120 printers, 100 projectors and various other technical equipment used for educational purposes. Receives and responds to e-mails and phone calls to help employees with various technology issues. Performs updates and administration of all end user equipment. Maintains Active Directory forest for all workstations, students, and staff. Creates Group Policies for security purposes and sometimes to push updates. Re-images and deploys all workstations using Symantec Ghost. Responsible for using Sophos Enterprise Console to keep workstation antivirus software up to date. Installed and maintains educational programs on servers like Read 180 and Fast Forward. Setup and maintain the Windows Server Update Service. Updates the school website using SchoolWires. Maintains APC UPS Power Supply. Created multiple VLANs with ACLs and setup DHCP to support them. Updates and maintains 8e6 web filter. Uses Cisco Wireless LAN Controller 5500 to deploy Cisco Light 1142N Access points. Configured layer 2 and layer 3 Cisco switches to work on our network.

Confidential

Technical Support Representative

Served as first-tier troubleshooting for all customer issues. Provided phone support for Internet connectivity, web hosting, and fixed wireless deployments. Also handled billing issues.

Confidential

Technical Support Representative

Provided troubleshooting and support for primarily dial-up services.

Technical Experience

Operating Systems

Microsoft Windows 2012, 2008, 2003, 2000, 7, Vista and XP, including Active Directory, Exchange, and WSUS administration . Fedora 14 Linux, Red Hat 5, 6 7, CentOS 5, 6 7, Mac OSx 10.7 10.10

Technologies Used

MS Office, Sophos Enterprise Console, Active Directory and Group Policy, IIS, DHCP, DNS, Symantec Ghost, Microsoft Exchange, PowerSchool, SchoolWires, DameWare, WireShark, Cisco IOS, M86 Web Filtering, Cisco Wireless LAN Controller 5500, BitLeap Backup Appliances, HP JetDirect, Windows Server Update Service, Microsoft Hyper-V, Cisco ASA VPNs, Dell Servers, Cisco Switches, Dell SAN, Radius Server, Adobe Photoshop, Cisco Call Manager, Cisco Unity Voicemail, Read 180, System 44, Scholastic Achievement Manager, Jamf Casper, VMware Vcenter Protect Shavlik , FOG Imaging, Trend Micro Anti-Virus, ManageEngine ServiceDesk Plus, PowerShell, KACE, Avaya Phone System, VMware vSphere, VCenter and ESXi, CommVault, IPSwitch WhatsUp, Atlassian Bamboo, Atlassian Stash, Atlassian Jira, Atlassian Fisheye, Atlassian Crucible, Atlassian Confluence, Atlassian HipChat HP Lefthand SAN, Dell Equallogic, Raritan KVM, Jive, PDQ Deploy, VMWare ESX, VMware VSphere,

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Network Administrator Resume Profile

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