SUMMARY

• me has 25+ years of professional IT experience with exposure to all phases of the systems development lifecycle.
• me has a strong background as a Business Analyst with heavy concentration of Cobol code analysis.
• me has many years of Cobol code development. She TEMPhas experience as a Systems Analyst, Lead Analyst, and, Programmer/Analyst in a mainframe environment with DB2, QMF, TSO/ISPF, JCL XPEDITOR, and IBM mainframe tools such as Performance Analyzer.
• me has worked in various industries including automotive, telecommunications, and healthcare.
• Performed analysis of issues and create technical documents detailing analysis, develop system solutions, coding, testing, documenting and fixing issues as well as interfacing with management, business owners, business analysts, senior technical programmers from other systems, Java programmers, project managers, DBAs, and Confidential group.
• Performed and lead all production deployment duties such as creating, updating audit documentation, working with Production Support team to ensure they understand the details of the deployment, provide

TECHNICAL SKILLS

Languages/Tools: COBOL, COBOL II, JCL, DOS JCL, SQL, CICS, CA7/CA11, Easytrieve, QMF, TSO/ISPF, Lotus 123, WordPerfect, VSAM, MS Office, Panvalet, Endevor, PUPS, XPEDITOR, IBM Debug Tool, IBM Application Performance Analyzer Tool, FileAid, IBM File Manger Tool, Source Safe, Microfocus Workbench, Medipac, QMF, Test Director, SPUFI, RACF, SmartTest, Librarian, Lotus Notes, Ollie, DMOL, Visual Basic, WINSQL, DCSS, IBM Application Performance Tool, IBM Fault Analyzer Tool.

Databases: DB2, IMS DB/DC.

PROFESSIONAL EXPERIENCE

Confidential

Senior Team Lead/ System Analyst/Programmer

• Received Confidential Confidential Recognition Award for outstanding effort on a complex project.
• Received Confidential Go Further Award from project management team for outstanding collaborative efforts on a complex project.
• Performed analysis of issues and create technical documents detailing analysis, develop system solutions, coding, testing, documenting and fixing issues as well as interfacing with management, business owners, business analysts, senior technical programmers from other systems, Java programmers, project managers, DBAs, and Confidential group.
• Performed and lead all production deployment duties such as creating, updating audit documentation, working with Production Support team to ensure they understand the details of the deployment, provide assistance to all Production Support teams involved during deployment.
• Provided on - going Production Support to Production Support team.
• Mentored less experienced staff.

Confidential

Systems Analyst/Research Analyst

Responsibilities:

• Analyzed claims program COBOL code to convert to English for business users.
• Interfaced with BCBSM technical staff, business users, subject matter experts, and project management for issue resolution and follow up.
• Performed Business Analyst duties which focused on COBOL code analysis.
• Interfaced with multiple vendors for several BCBSM projects.
• Interfaced with NASCO and IBM for analysis of data and multiple projects.
• Monitored Production Tickets for the MOS project.
• Assisted in the monitoring of multiple projects simultaneously.
• Communicated results of analysis to management via reports, presentations, spreadsheets, or meetings.
• Researched analyzed, identified, and evaluated data and identified the resolution.
• Possessed and maintained a comprehensive understanding and noledge of BCBSM business.
• Reviewed and wrote technical documentation for Quality Review presentation.
• Validated test results of JCL and Cobol program changes.
• Coded and tested JCL for NDM processes on the mainframe.

Confidential

Senior System/Programmer Analyst assigned

Responsibilities:

• Analyzed, coded, and implemented Family Division - Juvenile system.
• Analyzed, coded, and implemented 3 VSAM file conversions.
• Coded and tested CICS new and existing screens.
• Coded and tested DOS JCL for new and existing batch programs.
• Interfaced with clients to resolve problems.
• Coded and test Cobol UFO programs, and, Easytrieve programs.
• Coded and tested complex report programs using internal sorts.

Confidential

Senior System/Programmer Analyst assigned

Responsibilities:

• Analyzed, coded, and implemented Company Car System Rewrite.
• Participated in database reconstruction of DB2 Tables, Table Indexes, and Programs.
• Coded complex DB2 SQL for reporting and batch programming
• Interfaced with clients to resolve production problems.
• Utilized Visual Basic to review production problems.
• Provided on-call production support. Completed ISO Documentation.
• Restructured databases, indexes and existing programs to comply with insurance liability reporting.

Confidential

Senior System/Programmer Analyst employee

Responsibilities:

• Analyzed system requirements for new sales support level system, which consisted of all programs,subroutines, JCL, PROCS, etc.
• Analyzed system problems and documented solutions.
• Coded Visual Basic screens dat interfaced with CICS.
• Analyzed, coded and tested CICS programs.
• Provided production on - call support for FTP programs and daily/monthly batch jobs.
• Utilized DB2 explains to write efficient DB2 code.
• Interfaced with clients to acquire and analyze their requirements.
• Wrote detailed design specifications.
• Maintained and modified business process flows

Confidential

System Analyst/ Lead Analyst/ Programmer

Responsibilities:

• Provided batch program development on the Revenue Cycle Improvement Project utilizing COBOL/COBOL II, JCL, VSAM and CICS.
• Analyzed entire system from online to batch.
• Met with clients to discuss requirements.
• Analyzed registration screens and billing systems.
• Wrote functional and design specifications.
• Analyzed, modified, and tested programs using Test Director.
• Wrote test JCL and Easytrieve programs to verify test results.
• Modified and maintained business process flows.

Confidential

Programmer/Analyst assigned

Responsibilities:

• Performed batch program development on Year 2000 Modifications utilizing COBOL, JCL and VSAM.
• Analyzed, modified, and tested several hundred programs for year 2000 change using Test Director.
• Wrote test scripts from analysis of programs.
• Assisted and trained other programmers.

Confidential

Programmer/Analyst

Responsibilities:

• Performed batch program development utilizing COBOL and IMS DB.
• Designed, coded, implemented, maintained batch programs written in COBOL.
• Wrote batch program specifications for new/existing programs.
• Performed on - call production support.

Confidential

Programmer/Analyst

Responsibilities:

• Designed, coded,implemented, and maintained online screen programs and Online Team subroutines in COBOL, DB2 and IMS DB/DC.
• Wrote online program specifications for new/existing screens.
• Led and participated in technical reviews of online screen program code.
• Reviewed P-Compares and Information System Requests Programs.
• Trained and performed technical support for Online Team members.

Confidential

Programmer/Analyst

Responsibilities:

• Designed, coded, and implemented an IMS on - line conversational application using a hospital database allowing the application to insert, update, and, delete different segment types.
• Designed, coded, and implemented a Customer Order/Invoice Application consisting of twenty-one programs using DDL, DML, and DCL in DB2.
• Designed, coded, and implemented a Sequential File Update System using multiple level control breaks,external, and, internal tables, and, data validation techniques.