Director of Network Services Resume

PROFESSIONAL EXPERIENCE

Confidential

Director of Network Services

Responsibilities:

Oversee daily network Engineering and operations for Confidential Government and Health Care while managing
IT department operational and strategic planning, including business requirements, project planning, and organizing allocation of resources.
Lead a top - performing team of Information Services professionals to support all aspects of information technology, systems, and service.
Direct project management, application development, network infrastructure, security, telecom, business integration, and process improvement while administrating a capital budget of $6.2M.
Develop and define IT enterprise architecture, including standards, technology, data, processes, functions, and capabilities to develop focused IT policies and a cloud strategies with technology and application roadmaps that leverage opportunities to improve efficiency and optimize costs, where possible.
Reduced hourly rate from $195 to $125 an hour by negotiating contracts with vendors’ professional services.
Negotiated and signed the Master Service Agreement for a preferred pricing and services and achieved additional hardware discounts of over 6%.
Increased head count and reduced Operational budget by 30% by developing and implementing effective strategies.
Identified the need of skills improvement and delivered online training sessions to staff on Cisco ACI, Firepower, Collaborations, and SD WAN that advanced Cisco certifications.

Confidential Irving, TX

IT Manager Network Engineering

Responsibilities:

Identified project risks and developed contingency plans to support Network, Security, System, and Voice services.
Championed Infrastructure standards documentation for new Data Center by migrating to the new data center for applications.

Confidential, Dallas, TX

IT Manager Network Engineering

Responsibilities:

Orchestrated documenting standards and Procedures for supporting users; a stable LAN/WAN, Wi-Fi, MPLS, VoIP, Security, desktop support.
Directed 3rd party contractors Terremark (Verizon)/ CompuCom in round the clock support and developed escalation procedures for P1 outages and maintenance widows.
Renovated technical projects that includes but not limited to MPLS, switch life cycle,
Application deployment, Cisco ISE port security, Data Center creation and migration, PCI, End user access, and Vendor management.
Directed yearly Disaster Recovery testing and remediation to adhere to Corporate and regulatory requirements such as hardware/ Software patching.