System Engineer / Application Support Resume
Atlanta, GA
SUMMARY
- Demonstrated success in configuring, maintaining, and upgrading systems to ensure smooth running of technical operations.
- Technically - sophisticated and strategically agile professional with extensive experience in technical infrastructures development, operations, and Confidential administration, while focusing on business goals and objectives.
- Adept at managing multiple projects to provide technical maintenance and support to achieve objectives and deliverable outcomes.
- Instrumental in providing support to troubleshoot and resolve technical issues and advanced analysis of requests within the Windows Platform. Proficient in configuration management, client’s server management, and technical infrastructure management.
TECHNICAL SKILLS
Applications: Confidential Office, Confidential Enterprise Performance Management (EPM) & Enterprise Resource Planning (ERP) systems, Confidential FSCM 9.2, Confidential HCM 9.1, Confidential 8.54+, Confidential 10g, 11g, WISE, DB2 Connect, Terminal Services, Remote Desktop, FTP tools, SQL developer, SQL Plus, Remedy, Service Desk, Change Synergy, Weblogic, WebSphere, Tuxedo, DevOps, Agile, Wireshark, Azure.
Technical: LAN / WAN Installation/Configurations/Troubleshooting, Upgrading and repairing hardware and software, PO Print, Web/App Servers, Database, Process Schedulers, Laptops/Desktops and Internet Architecture, SQR, Crystal reports, Netscaler, iLand
Operating System: Windows 10, Windows Server, SQL Server 2016, UNIX (Solaris), Linux
PROFESSIONAL EXPERIENCE
System Engineer / Application Support
Confidential, Atlanta, GA
Responsibilities:
- Developed and implemented strategies to manage Confidential HCM 9.1, FIN 9.2 and Confidential 8.53/8.54 on Windows and SQL Server VMware to streamline technical operations, productivity, and effectiveness.
- Migrated code and updated overall environment by using Application designer, Data mover, and SQL implementation.
- Provided assistance for iLand cloud services along with Migration of Confidential non-production VMWare infrastructure to achieve desired outcomes.
- Performed multiple duties including software installation, DevOps utilization, products up gradation, code migrations, change management, and technical system enhancement.
- Supported Confidential applications for development as well as configured DMZ Web servers for integration between Workday application and Confidential financials, while focusing on technical teams/system performance.
Lead Administrator
Confidential, Atlanta, GA
Responsibilities:
- Delivered exceptional performance in initiating Confidential 8.53 for up gradation of Linux and Confidential platform to accomplish targeted goals.
- Administered Confidential for HCM 9.1, FIN 9.1 and Confidential 8.51 in both Windows and Linux environments through strategic analysis and planning. Implemented strategic techniques to troubleshoot and resolve potential problems by cooperating with DBA and developers.
- Developed new effective environments according to the business requirements, while focusing on business growth and future success.
Confidential Administrator / SQL DBA
Confidential, Atlanta, GA
Responsibilities:
- Provided assistance for the Confidential 8.50 upgrade by describing business requirements and designing applications.
- Devised and implemented robust strategies to manage Confidential environments by utilizing change assistance during critical patching process to achieve desired outcomes.
- Performed multiple tasks comprising migration/patches management, change management, technical Confidential production system management, and offshore teams guidance/ management to enhance overall productivity and system efficiency.
