TECHNICAL SKILLS

• Citrix XenDesktop 5, 5.6, 7.5/7.6, Citrix XenApp 6, 6.5, 7.5/7.6, Netscaler 9.3/10.1/10.5/11 , Netscaler VPX 1000 Platinum, Citrix XenServer 5.6/6.0, Citrix StoreFront Server 2.6, Citrix PVS/MCS, Citrix License Server 11
• Citrix Desktop Director 2.0,VDI - in-a-box 5.3, VMWare Workstation 6,7,8,9,11, VMWare ESXi 4.1, 5.1 & 5.5 vSphere, Hyper-V R2, Windows 2012, Windows 2008 Server R2 Standard/Enterprise 64/32 bit
• VMWare Viewer 4, App-V, LANDesk 8, Windows 2003 Server Standard/Enterprise/SBS, Active Directory 2008/2003, Microsoft Cluster Administrator 5.2, EMC PowerPath Admin.5.1
• QLogic SANsurfer FC HBA, McAfee Enterprise 8.5i, MS Exchange 2007/2003, Windows 10, Windows 8/8.1, Windows 7 64/32 bit, Vista 64/32 bit, Windows XP Professional 64/32 bit
• Remedy 7 Helpdesk Ticketing System, Claims 4, NFTS, IBIS, Windows 2000 Advanced Server, Windows 2000 Server, Windows 2000 Professional, Windows NT 4.0 Server
• Windows NT Workstation, Windows 2000 Active Directory, Windows 2000 DNS and WINS, Internet Information Services (IIS) 5.0 and higher, Windows 98/95, Outlook 98/2000/2002
• Microsoft Office 98/2000/2002 , Microsoft Visio 2000/2002, Microsoft Internet Explorer 5.0, Bloomberg Market Data, Reuters, MS Exchange Server 5.5/2000, SQL Server 6.5/2000
• MRTG, Apache Server, Sniffer Pro 3.0/4.0, OpenBSD2.55/4, Linux 8, Citrix Server/Client, RAID 0 thru 5 with parity, Intellisync 4.0, VMS, Snort IDS, PHP, MySQL, Apache Server
• Sniffer Pro 3.0/4.0, OpenBSD2.55/4, Linux 7.3& 8, Cisco IOS ver.10.2 and higher, IPSEC and Enterprise version, Cisco PIX Firewall, Firewall Tool Kit, RIP, RIPver2, IGRP, EIGRP,
• OSPF, BGP, HSRP, VLSN, ISDN, VPN, PPTP, L2TP, IPSEC, DES,3DES, Frame Relay, IP, IPX, IP Subnetting, VOIP, 802.11a/b/g, WEP security

PROFESSIONAL EXPERIENCE

Confidential

Citrix Engineer/Architect

Responsibilities:

• Support, maintenance, and upgrade of Citrix NetScaler 11.0 and later
• Configuration and management of Netscaler EPA policies
• Configuration of Syslog and SNMP on Citrix Netscalers
• Configuration of approximately 50 XenApp servers and 180 Xendesktop virtual desktops
• Supporting and maintaining Citrix XenDesktop/XenApp 7.6 environment
• Configuration and maintenance of Windows Server 2008, 2012 R2, and Win8 desktop vdisks using Citrix PVS and MCS
• Installing, upgrading, and configuring Citrix Receiver and EPA agent on end-user laptops
• Maintaining Windows 8, 8.1, 10, 2008 R, and 2012 R2 virtual environments
• Configuring and maintaining vSphere 5.0 & later environment
• Creation of BYOD Process Document for Confidential
• Creation of user, tier 1 and 2 support KB articles/documentation for Confidential Citrix VPN access/troubleshooting as well as RSA Soft Token setup and reset

Confidential

Citrix Netscaler/XenApp Engineer

Responsibilities:

• Perform configuration of Content Switching VIPs
• Management of Citrix Netscaler MPX 9700 FIPS appliances
• Implementation of Load-Balanced VIPs on Netscaler to provide redundancy across all Citrix Backend resources.
• Configuration and troubleshooting via CLI.
• Configuration and testing of High Availability on Netscaler Appliances.
• Creation and configuration of SNIPs, NSIP, and MIPS on Netscaler.
• Creation and configuration of Content Switching policies.
• Configuration of SSL Offloading.
• FIPS initialization and configuration which includes upgrade of FIPS firmware.
• Creation of FIPS CSRs and private keys.
• Installation of FIPS certificates on FIPS Netscaler Appliance.
• Design, build, and management of new XenApp 7.6 environment.
• Review and perform assessment of current GSLB configuration.
• Creation and presentation of Project Schedules to IBM Management and Government COR.
• Creation of Work Intake documents for XenApp 7.6 implementation.
• Effectively communicate project plan and Work Intake documents with clients.

Confidential

Lead Citrix/Netscaler Engineer

Responsibilities:

• Perform design, configuration and testing of Citrix Netscaler MPX 9700 FIPS appliances and VPX Platinum virtual appliance within FTC’s Production, Development and AT test environments.
• Perform firmware upgrades of Netscaler MPX 9700 FIPS Appliance from 9.3 to 10.1 to 10.5 as well as 11.
• Create, test, and implement different types of Classic and Advanced policies such ad Pre-authentication and Session policies on Netscaler MPX FIPS Appliance to detect Anti-Virus, processes, or files on end-point devices connecting to FTC’s Citrix environment.
• Implementation of Load-Balanced VIPs on Netscaler to provide redundancy across all Citrix Backend resources.
• Configuration and testing of High Availability on Netscaler Appliances.
• Configuration and testing of Global Server Load-Balancing (GSLB) on the Netscaler within a test environment.
• Creation and configuration of SNIPs, NSIP, and MIPS on Netscaler.
• Utilizing of Netscaler troubleshooting tools and monitors such as aaad.debug, sys.log, configuration differentiation, etc.
• Creation and implementation of both self-signed and vendor-issued SSL certificates.
• Configuration of government security STIGS on all Citrix Servers and Netscaler Appliances.
• Perform continuous configuration, maintenance and management of FTC’s Citrix Production, Testing and Development environments.
• Perform continuous monitoring of FTC’s Citrix environment via Desktop Director.
• Perform continuous patching and updating of FTC’s virtual desktop master image.
• Provide daily statistics of users connecting into FTC’s Citrix environment.
• Design, build, and testing of Citrix XenDesktop 5.6/7.5, XenApp7.5, StoreFront Server, Desktop Director, and PVS/MCS within FTC’s Development and Testing environment.
• Configuration and testing of Citrix XenDesktop/XenApp on iPAD and mobile devices.
• Lead engineer and architect for FTC’s new Citrix Xendesktop/XenApp 7.5 environment.
• Implemented FTC’s new Citrix Xendesktop/XenApp 7.5 environment in Production.
• Creation and presentation of Project Schedules to IBM Management and Government COR