Systems Administrator Resume

PROFESSIONAL EXPERIENCE

Confidential

Systems Administrator

Responsibilities:

Worked unaccompanied and unsupervised while providing top tier system and developer support in large datacenter environment
Monitored and maintained datacenter environment utilizing System Center tools
Deployed, configured, administered VMs and templates via VMware and VMM
Troubleshot and rectified system issues
Administered users, computers, and groups via Active Directory Group Policy
Updated and Published Class/Test App via Citrix Web Interface
Utilized and modified PowerShell and batch scripts to perform and streamline processes
Created and managed SFTP accounts and access
Managed exchange accounts, mailboxes and roles

Confidential

IT Systems Engineer

Responsibilities:

Provide support for large data center
Install, configure, and administer high - availability systems
Implement, strictly adhere to, and enforce Confidential compliance policies and procedures
Build and administer hypervisor servers in VMware environment
Schedule installations, updates, and upgrades
Provide remote administration to troubleshoot and remedy Windows server and virtual machine issues
Create and deploy base operating systems via install media, images, templates, PXE
Monitor and tune systems to resolve issues and achieve optimum performance
Optimize operating system resources for efficiency
Regularly obtain and install updates and service packs on all Windows based servers and virtual machines
Create, configure and maintain user and computer domain accounts via Active Directory Group Policy
Script automated operations
Assist in lab facility and network upgrades, maintenance and moves
Assist in incorporation of new environments acquired via acquisitions
Install and configure virtual hosts
Identify machines to retire and/or virtualize to save power, cooling and physical space
Administer virtual machines via vSphere
Utilize Confidential Rational Clear Quest ticketing system for both issues and requests
Work unsupervised and quickly adapted to multiple rapidly changing environments

Confidential

Backup Administrator

Responsibilities:

Provided support for large data center in support of the United States Defense Logistics Agency
Provided remote administration to troubleshoot and remedy Windows server issues (2000, 2003)
Performed backup and restore procedures for files, directories and volumes with Net Backup
Provided remote support for backups/restores initiated at client computers

Confidential

Systems Administrator

Responsibilities:

Supported Rapid-prototyping environment for the United States Department Of Defense - MSG, AFMC and USAF
Installed, configured and administered Microsoft Windows operating systems (NT, 2000, XP, 2003, Longhorn)
Troubleshot and remedied Windows server and workstation issues
Regularly obtained and installed updates and service packs on NT based servers, workstations and laptops
Performed administration and support of network including DHCP, DNS, Active Directory
Maintained server and workstation communication operations
Maintained support of Microsoft servers, workstations, laptops and thin client terminals
Utilized Remedy ticketing system for both issues and requests
Provided server and workstation builds, installs, support, troubleshooting, repairs, updates, upgrades, management and performance tweaks
Removed unnecessary programs, Windows components and services
Performed registry tweaks to resolve issues and increase performance
Worked unsupervised and adapt to rapidly changing environments
Single support person for over 300 workstations and laptops
Worked with customers and ensure their needs are fulfilled
Provided remote administration of Windows servers and workstations (VNC, Remote Desktop)
Assisted in Lab facility and network upgrades, management and maintenance
Researched, identified, recommend and worked with emerging technologies
Created, configured and maintained user and computer domain accounts via active directory
Provided technical support for over 300 on site / remote users
Performed server and workstation backups/archive/restores utilizing Symantec Ghost and Veritas NetBackup

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