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Systems Administrator Resume

PROFESSIONAL EXPERIENCE

Confidential

Systems Administrator

Responsibilities:

  • Worked unaccompanied and unsupervised while providing top tier system and developer support in large datacenter environment
  • Monitored and maintained datacenter environment utilizing System Center tools
  • Deployed, configured, administered VMs and templates via VMware and VMM
  • Troubleshot and rectified system issues
  • Administered users, computers, and groups via Active Directory Group Policy
  • Updated and Published Class/Test App via Citrix Web Interface
  • Utilized and modified PowerShell and batch scripts to perform and streamline processes
  • Created and managed SFTP accounts and access
  • Managed exchange accounts, mailboxes and roles

Confidential

IT Systems Engineer

Responsibilities:

  • Provide support for large data center
  • Install, configure, and administer high - availability systems
  • Implement, strictly adhere to, and enforce Confidential compliance policies and procedures
  • Build and administer hypervisor servers in VMware environment
  • Schedule installations, updates, and upgrades
  • Provide remote administration to troubleshoot and remedy Windows server and virtual machine issues
  • Create and deploy base operating systems via install media, images, templates, PXE
  • Monitor and tune systems to resolve issues and achieve optimum performance
  • Optimize operating system resources for efficiency
  • Regularly obtain and install updates and service packs on all Windows based servers and virtual machines
  • Create, configure and maintain user and computer domain accounts via Active Directory Group Policy
  • Script automated operations
  • Assist in lab facility and network upgrades, maintenance and moves
  • Assist in incorporation of new environments acquired via acquisitions
  • Install and configure virtual hosts
  • Identify machines to retire and/or virtualize to save power, cooling and physical space
  • Administer virtual machines via vSphere
  • Utilize Confidential Rational Clear Quest ticketing system for both issues and requests
  • Work unsupervised and quickly adapted to multiple rapidly changing environments

Confidential

Backup Administrator

Responsibilities:

  • Provided support for large data center in support of the United States Defense Logistics Agency
  • Provided remote administration to troubleshoot and remedy Windows server issues (2000, 2003)
  • Performed backup and restore procedures for files, directories and volumes with Net Backup
  • Provided remote support for backups/restores initiated at client computers

Confidential

Systems Administrator

Responsibilities:

  • Supported Rapid-prototyping environment for the United States Department Of Defense - MSG, AFMC and USAF
  • Installed, configured and administered Microsoft Windows operating systems (NT, 2000, XP, 2003, Longhorn)
  • Troubleshot and remedied Windows server and workstation issues
  • Regularly obtained and installed updates and service packs on NT based servers, workstations and laptops
  • Performed administration and support of network including DHCP, DNS, Active Directory
  • Maintained server and workstation communication operations
  • Maintained support of Microsoft servers, workstations, laptops and thin client terminals
  • Utilized Remedy ticketing system for both issues and requests
  • Provided server and workstation builds, installs, support, troubleshooting, repairs, updates, upgrades, management and performance tweaks
  • Removed unnecessary programs, Windows components and services
  • Performed registry tweaks to resolve issues and increase performance
  • Worked unsupervised and adapt to rapidly changing environments
  • Single support person for over 300 workstations and laptops
  • Worked with customers and ensure their needs are fulfilled
  • Provided remote administration of Windows servers and workstations (VNC, Remote Desktop)
  • Assisted in Lab facility and network upgrades, management and maintenance
  • Researched, identified, recommend and worked with emerging technologies
  • Created, configured and maintained user and computer domain accounts via active directory
  • Provided technical support for over 300 on site / remote users
  • Performed server and workstation backups/archive/restores utilizing Symantec Ghost and Veritas NetBackup

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