Sr Software Engineer Resume

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Sr Software Engineer

Responsibilities:

SME escalation, team trainer, and lead technical architect for team of 14
Architecture contributor & deployment/implementation of MS print service global infrastructure
Responsible for service wide SDL & privacy (GDPR/PII) compliance/remediation
Creator & admin of Azure DevOps GIT repo for print service OPS tools
Threat modelling for MS Digital Security & Risk Engineering
Contributor to Global Print infrastructure management tools & telemetry including Azure monitor & alerting, log analytics, Powershell/C# OPS repo, SQL & PowerBI dashboards, SNMP for printer telemetry & remote management, deployment tools & ARM, backup/restore/ASR
Responsible for infrastructure policy compliance (AzSK), vulnerability assessments & mitigations, resource optimization, patch management
Resolving advanced escalated hardware/software issues, complex system issues with multiple influencing factors; Azure, MS AD & Server, network, ACL/firewall, 1st & 3rd party software & hardware, SQL & IIS, certificates & ciphers, Kerberos & LDAP, SMTP relays, Wintel/Mac, older protocols SNMP, LPR
Navigating formidable approval/exception processes & procedures, ticketing systems & effort tracking

Confidential

Sr Software Engineer

Responsibilities:

Resolving escalated technical issues; single server faults to enterprise impacting failures such as MPLS routing & VPN issues, SAN storage & cluster failures, MSCHAP/Wi-Fi failures vSphere vCenter Server installation, configuration, administration
Design, deployment, and automated migration to Remote Desktop server farm for ~120 users
Active Directory administration for several geographic locations and domains providing support and troubleshooting for multi-site issues