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Technical Systems Analyst Resume


  • Analytical and results - driven experienced developer offering over 5 years of experience, including experience within the Financial Services and Insurance services sector
  • Adept in eliciting and documenting requirements for project and enhancement requests
  • Strategic with stellar prioritization and time management skills; works well under pressure and can skillfully manage multiple projects while adhering with tight time constraints
  • Advanced problem-solving skills; able to troubleshoot and resolve complex issues by employing root cause analysis
  • Motivated professional with excellent interpersonal skills; works well independently and as part of a dynamic team
  • Proactive and resourceful; has a reputation for identifying and capitalizing on opportunities for process improvements


  • Unix, zOS
  • MS Office
  • SQL
  • Confidential MQ
  • HP Quality Center
  • ServiceNow/HPSM
  • Oracle, DB2


Technical Systems Analyst



  • Involved in bridging technology and business goals to provide productive solutions as per the customer requirement in Agile- SCRUM setup and SDLC methodologies
  • Abundantly creating and utilizing Job Control Language (JCL) to create database and deployment jobs to interact with zOS based DB2 and IIBv10,9
  • Working extensively with MQ infrastructure team for middleware certificate upgrade on the mainframe system
  • Actively working on two weeks rotation to provide production support after hours
  • Involved in migrating heavy payment services from IIB v9 to IIB v10
  • Frequently interacting with stake holders, business analyst and technical teams to write technical requirements, identify estimates, writing test cases and creating high level documents
  • Involved in writing the Unit test cases and facilitated QA through testing in agile based environment
  • Creating change records using ServiceNow, promoting JCL between environments, worked with JIRA, Confluence, HP Quality Center for documenting and managing the defects
  • Extensive experience in Confidential EPP/FTM, WebSphere MQ, WebSphere Message Broker, Confidential IIB, Confidential Transformation Extender, Confidential Data Power, Confidential Rational Software Architect ( Confidential RSA)

Technical Lead



  • Leading the technical teams onsite and offshore (developer, testers) to develop and deliver the projects on weekly basis in a high paced environment
  • Leading the change team and support change management by utilizing ServiceNow
  • Built scripts in Python to automate building change tickets for production and non production in ServiceNow
  • Supporting deployment and making a go/ no go decision owning primary on call deployment support

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