Technical Systems Analyst Resume

SUMMARY

Analytical and results - driven experienced developer offering over 5 years of experience, including experience within the Financial Services and Insurance services sector
Adept in eliciting and documenting requirements for project and enhancement requests
Strategic with stellar prioritization and time management skills; works well under pressure and can skillfully manage multiple projects while adhering with tight time constraints
Advanced problem-solving skills; able to troubleshoot and resolve complex issues by employing root cause analysis
Motivated professional with excellent interpersonal skills; works well independently and as part of a dynamic team
Proactive and resourceful; has a reputation for identifying and capitalizing on opportunities for process improvements

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Technical Systems Analyst

Confidential

Responsibilities:

Involved in bridging technology and business goals to provide productive solutions as per the customer requirement in Agile- SCRUM setup and SDLC methodologies
Abundantly creating and utilizing Job Control Language (JCL) to create database and deployment jobs to interact with zOS based DB2 and IIBv10,9
Working extensively with MQ infrastructure team for middleware certificate upgrade on the mainframe system
Actively working on two weeks rotation to provide production support after hours
Involved in migrating heavy payment services from IIB v9 to IIB v10
Frequently interacting with stake holders, business analyst and technical teams to write technical requirements, identify estimates, writing test cases and creating high level documents
Involved in writing the Unit test cases and facilitated QA through testing in agile based environment
Creating change records using ServiceNow, promoting JCL between environments, worked with JIRA, Confluence, HP Quality Center for documenting and managing the defects
Extensive experience in Confidential EPP/FTM, WebSphere MQ, WebSphere Message Broker, Confidential IIB, Confidential Transformation Extender, Confidential Data Power, Confidential Rational Software Architect ( Confidential RSA)

Technical Lead

Confidential

Responsibilities:

Leading the technical teams onsite and offshore (developer, testers) to develop and deliver the projects on weekly basis in a high paced environment
Leading the change team and support change management by utilizing ServiceNow
Built scripts in Python to automate building change tickets for production and non production in ServiceNow
Supporting deployment and making a go/ no go decision owning primary on call deployment support