SUMMARY

• Nearly a quarter of a century of enterprise - level technical experience as a system engineer specializing in virtualization, networking, server administration, and storage management. Experience includes project management, enterprise-level virtualization, data center relocation, application virtualization, application audits, server performance management, and deployment planning.

TECHNICAL SKILLS

• Microsoft Windows Server and Desktop OS, and Office 20+ Years
• Confidential MetaFrame, Presentations Server, XenApp/XenDesktop, Virtual Apps and Desktops 20+ Years
• Confidential NetScaler, ADC 15+ Years
• Architect, Plan, and Implement a highly-available, locally survivable regionally survivable Confidential platform to meet and exceed the Disaster Recovery and Business Continuity platform goals 20+ years

PROFESSIONAL EXPERIENCE

Confidential

Senior Systems Engineer

Responsibilities:

• Lead, mentor, and manage a team of six systems engineers
• Adapt to changing priorities and directives as they evolve and continue to execute efficiently
• Serve as a task leader, providing project technical and management support
• Define requirements, solutions and deliverables
• Provide technical guidance and oversight of requirements management activities
• Work cooperatively and cohesively with others in the organization
• Review and approve system level documentation
• Work with Information Security on Active Directory structure and least privileged access delegation
• Develop training and documentation standards
• Discovered, analyzed, and implemented corrective action to Confidential ADC platform prior to Information Security advisement.
• Received high praise from colleagues, peers, management, and senior management about the effectiveness of the solution and my ability to lead a swift tactical response.
• Received spot-light bonus during the COVID-19 tactical response

Confidential

Confidential Virtualization Specialist

Responsibilities:

• 20+ Years of Confidential experience including planning, optimizing, troubleshooting, and daily management of Confidential XenApp 4.x, 5.0, 6.x, 7.6.x, and Confidential Virtual Apps and Desktops 7.15.x, 19xx, 20xx
• Support, manage, and architect a Confidential implementation consisting of 6 NetScaler MPX class appliances, 24 infrastructure servers, and 154 Windows Server OS Virtual Desktop Agent targets to support production line of business applications in a 24x7x365 environment.
• Prepared, tested, and production-ready a XenApp/XenDesktop 7.15 parallel environment
• Leveraged Confidential Command Center, Confidential Insight Center, and NetScaler MAS to foster consistent and an easily support NetScaler Infrastructure
• Support, manage, and design a Confidential XenApp/Desktop implementation in an active-active-active-passive configuration consisting of three active data centers and one passive data center to ensure 24x7x365 access.
• Worked as the functional Technical Account Manager, Technical Project Lead, System Architect, and Systems Engineer
• Experience includes Confidential NetScaler, XenServer, XenApp/XenDesktop, Provisioning Services, and Profile Management
• Leveraged Liquidware Labs Profile Unity and FlexApp to deliver a dynamic application and user experience, while decreasing application time to deployment
• Large scale XenApp deployments up to 225 XenApp Session Hosts with 9 XenApp Controller Servers
• Support 2,000+ Concurrent Users in a XenApp implementation designed for 10,000 Concurrent Users
• Performed Confidential product upgrades from previous releases to current releases
• Monitored the Confidential XenApp environment with EdgeSight, Systrack, and Statusphere UX
• Created customized thresholds for alerting and notifications
• Conducted process planning, knowledge transfer, and resource management
• Worked with administrative team to create group policies to ensure a consistent user experience
• Worked with application vendors to reduce the amount of updating required in a provisioned environment for their applications
• Tuned applications and servers for deployment with Confidential Provisioning Services
• Created and maintained concise system documentation as reference to Standard Operating Procedures in a multi-tier multi-geo support structure