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Systems Administrator Resu Profile

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ME

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OBJECTIVE

To obtain a career in the Information Technology field and expand my knowledge of future technologies.
PROFILE

Familiar with Microsoft Windows Server, Windows XP, Windows 7, Windows 8, Microsoft office applications and various software support solutions

Wide variety of PC hardware knowledge, network communication and software solutions

Experienced in helpdesk support, customer service, supervised 6 work study students at Central Maine Community College

Experience installing and configuring business phone systems and voicemail systems
EMPLOYMENT

Confidenital

Lead Student Technician

  • Responsible for making sure all work-study students are working on projects accordingly
  • Resolved computer issues on all 600 computers throughout multiple networks
  • Terminated fiber optics and installation
  • Installed computers and peripherals in new offices
  • Diagnosed and resolved computer lab, classroom and office issues
  • Researched problems to reduce repeat occurrences

Confidenital

PC Technician / Systems Administrator

  • Duties included maintaining software and hardware support on site and 4 branch offices.
  • Operated in a team environment to meet timeline goals.

Confidenital

Surveillance Agent / Surveillance Technician

  • Monitor closed circuit camera systems, maintain logs and incident reports
  • Maintain surveillance equipment and troubleshoot hardware problems

Confidenital

Information Technology Technician

  • Helpdesk support, network troubleshooting, project management and digital signage support
  • Maintain cash handling machines and ticketing systems
  • Provide technical support for hotel management and casino operations
  • AS400 system operator, security and surveillance software systems administrator
  • Audio / Video technician

Confidenital

Data Systems Administrator

  • Helpdesk administration, business phone support, troubleshooting
  • Field Technician duties, installing phone and computer systems
  • Provide technical support for many small businesses in a timely manner
  • Manage backups, security and user training

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