OBJECTIVE |
To obtain a career in the Information Technology field and expand my knowledge of future technologies. |
PROFILE |
- Familiar with Microsoft Windows Server, Windows XP, Windows 7, Windows 8, Microsoft office applications and various software support solutions
- Wide variety of PC hardware knowledge, network communication and software solutions
- Experienced in helpdesk support, customer service, supervised 6 work study students at Central Maine Community College
- Experience installing and configuring business phone systems and voicemail systems
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EMPLOYMENT |
Confidenital |
Lead Student Technician - Responsible for making sure all work-study students are working on projects accordingly
- Resolved computer issues on all 600 computers throughout multiple networks
- Terminated fiber optics and installation
- Installed computers and peripherals in new offices
- Diagnosed and resolved computer lab, classroom and office issues
- Researched problems to reduce repeat occurrences
Confidenital PC Technician / Systems Administrator - Duties included maintaining software and hardware support on site and 4 branch offices.
- Operated in a team environment to meet timeline goals.
Confidenital Surveillance Agent / Surveillance Technician - Monitor closed circuit camera systems, maintain logs and incident reports
- Maintain surveillance equipment and troubleshoot hardware problems
Confidenital Information Technology Technician - Helpdesk support, network troubleshooting, project management and digital signage support
- Maintain cash handling machines and ticketing systems
- Provide technical support for hotel management and casino operations
- AS400 system operator, security and surveillance software systems administrator
- Audio / Video technician
Confidenital Data Systems Administrator - Helpdesk administration, business phone support, troubleshooting
- Field Technician duties, installing phone and computer systems
- Provide technical support for many small businesses in a timely manner
- Manage backups, security and user training
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