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Network Administrator Resume Profile

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NC

Professional experience

Confidential

IT Analyst

  • BMC BEM/BPPM administrator for Windows and Linux platform
  • Upgraded from Windows servers 7.2 to 7.4 BEM on Linux
  • Installed and configured BPPM 9.0
  • Implemented multiple IBRSD to Remedy connection
  • SCOM 2012 admin
  • Managed Objects/Novell BSM admin
  • Trained staff on procedures and consoles for BEM/BPPM

Confidential

Formula / Managed Objects / Novell BSM Administrator

  • Work on the Systems Monitoring team as the SME for Managed Objects and BSM solutions
  • Work with clients to design and implement BSM for their products
  • Create views in Managed Objects Formula
  • Create BSLM portals for clients
  • Work with Java Script, Formula Script in expressions and xml algorithms
  • Train Operators and first level support personnel on application and infrastructure procedures
  • Create architecture diagrams for application teams
  • Help create and review SLA agreements for customers
  • Manage the BSLM metrics for all infrastructure/applications in BSLM
  • SME for UNITE consortium server/client tower benchmarking
  • Platforms used for monitoring: Formula, TEC, ITM, MOM, HPOV, EVE, MOM, SCOM
  • Familiar with the ITIL process, CMDB implementation, working knowledge of Remedy and Service Now.
  • Team building coordinator for the Enterprise Infrastructure Engineering team
  • Crossed trained with the middleware team for use of WebSphere and webMethods for on call rotation
  • Member of the business acumen review committee
  • Representative for Enterprise Engineering team for all projects related to BSM
  • Selected as representative for the Young Professionals Network Raleigh Chamber
  • Upgraded Managed Objects from v3.51 to v4.x
  • ITIL Foundations Certified v2 v3
  • Administrator for Systems Center Operations Manager, upgrade from MOM to SCOM 2k7

Confidential

Director of Technology

  • Managed technology department for county school system
  • Managed federal and state grants and other federal reports E-rate, EETT, TCO, AMTR
  • Managed technology budget from federal, state and local
  • Representative on the career and technical education safety committee
  • Managed work request database for technology and maintenance departments
  • NCWISE manager
  • Create resource/help guides for teachers and technicians
  • Policy creation for students and district staff members
  • Facilitate distance learning for district
  • Managed all hardware and software procurement for district
  • Managed staff development program for district
  • Personnel management and evaluations
  • Attended conferences and training related to technology and other educational initiatives
  • Oversee Management of UNIX , Linux and Windows Environments

Confidential

Network Administrator

  • Migrated county-wide network to Cisco Routing and Switching
  • Designed and maintained the Active Directory structure, group policy, and sites and services
  • Migrated from Novell 5.0 to Server 2003 and active directory 32 servers, 6000 users
  • Applied new antivirus and web filtering solutions throughout the district
  • Implemented Access Control System, Cisco wireless solutions
  • Migrated to Exchange server 2k3
  • Implemented a SQL server for online staff class scheduling
  • Oversaw Altiris solution design and implementation
  • Key loggers from Awareness Tech
  • Developed network monitoring tools through WMI, VBScript and other languages
  • Created hardware independent imaging solutions for various hardware types
  • Taught staff how to utilize Microsoft installer MSI
  • Secured our network for the new state NCWISE implementation
  • Managed Antivirus Both Symantec and McAfee , Web filtering, Veritas Tape backup library.
  • Representative for Cherokee County Schools for GoldenLeaf foundation grant fiber connectivity in Western NC
  • Executive board member for Early College High School implementation

Confidential

Instructor / Technician Team Leader

  • Managed the technology budget for the school and created a plan for them to have every classroom integrated with technology
  • Technology advisor for grant committees
  • Ensured that all the technology coming into the school was installed and working properly
  • Installed new Cisco switches to replace outdated 3Com switches
  • Oversaw 6 technicians, directed their daily schedules, and managed their work flow

Knowledge Base

Active Directory, Group Policy, DNS, WINS, DHCP, TCP/IP, Server 2000/2003, Novell BSM, Scripting, VBScript, SQL, Ghost, Altiris, Cisco, Security, Batch Files, WMI, MSI, Visual Basic, Managed Objects, Formula, BSLM, BSM, TEC, ITM 5.1, MOM Microsoft Operations Manager , ITIL, Linux Redhat , Unix

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