Resume NETWORK SUPPORT ENGINEER Bloomington, MN - Hire IT People

SUMMARY:

Talented, results - driven professional bringing 5 years of industry experience, including 4 years as a network administrator and 2 years as a level 2 help desk support.
Excellent troubleshooter at complex networking issues, completing new installations, updates, and configuration of network components. Experienced in setting up network devices and optimizing settings.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

NETWORK SUPPORT ENGINEER

Confidential - Bloomington, MN

Responsibilities:

Troubleshot and maintained all networking devices and infrastructure across enterprise including switches, routers and firewalls.
Monitored network hardware operations to evaluate proper configuration.
Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
Configured networks for smooth, reliable operation to meet business processes and objectives.
Configured and performed troubleshooting with routing and switching protocols, including RIP, IGRP, EIGRP, OSPF, IS-IS and BGP

NETWORK ENGINEER

Confidential - Minneapolis, MN

Responsibilities:

Provided complete end-to-end engineering and installation of route-based IP network solutions.
Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.
Designed and evaluated WAN and LAN connectivity technologies.
Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.

NETWORK SUPPORT ENGINEER

Confidential - Hopkins, MN

Responsibilities:

Configured hardware, devices and software to set up work stations for employees.
Removed malware, ransomware and other threats from laptops and desktop systems.
Set up hardware and software in optimal configurations to meet network performance requirements.
Performed network security design and integration duties.
Answered and triaged requests for assistance in order to provide top-notch support.