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Network Support Engineer Resume

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SUMMARY

  • Experience Network Engineer.
  • Skilled in working at enterprise level with strong focused in documentation, installation, configuration, monitoring and troubleshooting of various LAN/WAN technologies.
  • Have a commitment to exceptional customer service

TECHNICAL SKILLS

  • Cisco Routers (4400, 2900, 2800), Cisco Catalyst Switch (9300, 6500, 4500,3850, 3750, 3560)
  • WLC (4400, 5508), Access Point (3800, 3700, 3600, 3500, 1200, 1100)
  • MPLS, QOS, EIGRP, BGP, OSPF, HSRP, GLBP, VRRP, ACL, NAT, Static Routing, VLAN, STP
  • Solar winds, Wireshark,
  • Network support
  • Project organization
  • Communications
  • Detail oriented and organized
  • Quick learner

PROFESSIONAL EXPERIENCE

Network Support Engineer

Confidential

Responsibilities:

  • Responsible for Data center and 15 remote offices
  • Configured and supported end - user network connectivity including, but not limited to, wired LAN, wireless LAN
  • Manage, maintain, monitor and support the infrastructure environment
  • Resolving internet and network access issues (both wired and wireless), providing network printer support
  • Working with IT support personnel

Network Technician

Confidential

Responsibilities:

  • Maintain and monitor all the company network
  • Perform basic proactive and support maintenance to network devices including routers and switches (LAN/WAN, Wireless environment)
  • Working with Network Engineers and supporting them with their duties.
  • Provides On Call support and responds to service affecting outages and emergency situations
  • Troubleshot hardware and software to determine and rectify network problems.
  • Maintain good attendance and appearance

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