SUMMARY

• 15+ years of EMC/ Confidential /NetApp SAN administration experience including large scale enterprise - wide support and upgrade projects
• 25+ years of Data Center deployment and management including power, cooling, network and cabling infrastructure
• Proven expert in Virtualization Products, SAN, and Fiber Switches in global financial institutions
• Experience in overseeing large scale projects, developing and implementing IT policies, and architecting strategic Virtualization, SAN, Backup and Disaster Recovery plans

TECHNICAL SKILLS

Hardware: SAN, NAS, Confidential 3PAR T400/8440, StorageWorks EVA 8100/4400/6550, Cisco MDS 9000 Switches, EMC Clariion, VNX, VNX2, RecoverPoint, Brocade Fiber Channel Switches, Confidential Proliant, Confidential c7000 Blade Center and Blades, Quantum i500, i6000, DXi deduplication appliances, Datacenter Power and Cooling design and operations. Hyperconverged systems Nutanix, Cisco UCS switches and servers.

Software: Confidential 3PAR StoreServ OS, EMC Unisphere, PowerPath, Confidential CommandView, RSM, Storage Essentials, Cisco DCNM, Cohesity, Rubrik

OS: VMware ESXi 5.5/6.0/6.5, RedHat KVM, Confidential Windows 2008/2012/2016, RHEL 5/6/7

PROFESSIONAL EXPERIENCE

Confidential, NY

Sr. System Operations Engineer

Responsibilities:

• Allocate storage to hosts from Unity, VNX using UNISPHERE
• Monitor health, performance, and utilization of multiple VNX and Unity frames
• Configure Fast Cache and Fast VP as well as storage pools
• Implemented procedures for configuration, layout and performance tuning of storage infrastructure components
• Create zones using Soft Zoning and Hard Zoning according to the and monitor the fabrics for better performance
• Monitor Inter Switch Links
• Troubleshoot and resolve multiple slow drain issues
• Troubleshoot zoning and connectivity issues between hosts and SAN storage
• Provide technical hardware and software support for Confidential Windows 2016/2012/2008 servers
• Perform operating system and application installs, configurations, applied patches and security updates
• Manage and monitor backups and tape library systems
• Address service request and incident tickets submitted to the service desk system requesting new access or break/fix activities to support users
• Assist in the discovery process by capturing legacy requirements that must be transitioned to the new environments
• Create best practices and take charge of build decisions, infrastructure and systems software design on larger, more complex systems to achieve strategic objectives
• Document response and resolution processes for team compliance; develop content to educate junior staff
• Provide L3 ( Highest level ) of technical support by handling systems-related issues
• Automate monitoring and other workflow processes to increase efficiencies for projects and operations
• Built, administered, maintained Vmware ESXi 6.0, and 6.5
• Administered and troubleshoot multiple vCenters
• Built, troubleshoot and fine-tuned multiple VMs and physical servers using Windows 2016, 2012,
• Engaged in PoC of Cohesity and Rubrik Cyber Recovery products
• Installed, troubleshoot and finetuned both products on Cisco UCS platform
• Finetuned and managed Cisco MDS switches
• Performed multiple upgrades and maintenance of Cisco UCS server farm
• Created multiple test recovery scenarios spanning across various bank’s environment both virtual and standalone
• Wrote test recovery cases for VMWare, SQL, Oracle, DB2, and Cloud platforms
• Integrated Cohesity and Rubrik products with NetApp, Hadoop, and MongoDB environments
• Created automation scripts to run data protection on DB environments
• Created runbooks, business diagrams and procedural documents
• Hosted web based technical presentations, QA sessions and group meetings for bank employees

Confidential, NY

Windows Engineer

Responsibilities:

• Performed multiple SAN migrations from Confidential 3PAR T400 to Confidential 3PAR 8440 involving RedHat, Solaris, and Windows hosts
• Discovered and troubleshot a major bug in Confidential 3Par Inform OS which lead to an OS upgrade of multiple 3PAR units and a procedural change in the way storage is presented to RHEL Clusters
• Developed and documented operational procedures (runbooks) to perform multiple host migrations from Cisco MDS 9506 to Cisco MDS 9706
• Developed and documented operational procedures (runbooks) to perform host based storage migrations on RHEL 5/6/7 and RedHat KVM hosts
• Performed multiple online host migrations from Cisco MDS 9506 to Cisco MDS 9706
• Troubleshot multiple operational issues with Cisco 9706 switches and Fabric Manager, Device Manager, and DCNM
• Managed server backups utilizing Veritas Net Backup
• Provided user account management and account and group policy management
• Performed network troubleshooting to isolate and diagnose common network problems
• Provided Windows technical design leadership and subject matter expertise for an agile development team
• Performed a study of the current environment, business processes, and existing cyber-recovery procedures across various Network, SAN, Databases, and Security systems
• Engineered an EMC DataDomain based solution that drastically improved recovery from cyber-attacks across the bank
• Redesigned Backup infrastructure improving RTO/RPO and achieved significant operational budget savings
• Was in charge of Windows 10 image creation, documentation and testing
• Managed multiple vendors, worked with budgets
• Conducted prior to implementing new operational procedures, architecture changes, and updated integration plans to internal production teams

Confidential

Windows Architect - Consultant

Responsibilities:

• Performed ongoing Confidential EVA to Confidential 3PAR storage migrations as part of decommissioning EOL EVA arrays
• Managed multiple Confidential 3PAR SAN units by provisioning and deprovisioning LUNs, resize volumes, aggregate disks, ensure storage capacities at the proper tier are made available to customer on time
• Designed and managed advanced storage array functionality: FAST allocation, FAST Cache, Dynamic and Adaptive Optimization, ets as well as multiple snapshots
• Developed SAN reports to indicate storage performance, capacity, usage, cost, etc
• Performed hands on management of multiple Cisco MDS switches by zoning hosts to storage, creating vSANs, troubleshoot connectivity issues, performing switch OS updates
• Applied Firmware updates and OS specific driver updates on Confidential ProLiant DL and c7000 series servers on periodic basis as per Confidential best practice
• Managed multiple production servers employing in-depth knowledge of MS Windows OS’s including use of embedded virtualization technologies, clustering technologies, multi-home networking, routing, performance tuning and troubleshooting
• Managed backup, data retention and recovery of data on storage subsystems using Veritas Backup Exec
• Created company Run-books, procedural manuals and various technical documents and Visio diagrams for all infrastructure related services
• Participated in proof of concepts to assist in defining technology direction enabling business strategy
• Created and implemented OS migration plans from Windows 2003/2008 to Windows 2012/2016
• Lead company-wide DR Planning effort with integration of Compute, Storage, Network and Application resources considering pre-defined RTO/RPO to realize SLAs
• Lead a team of technicians to complete Windows 10 rollout on 1000+ Desktops ( Confidential and DELL)
• Managed company’s hyperconverged infrastructure and advised on best practices
• Developed and monitored trending and analysis for hyperconverged infrastructure capacity planning
• Educated Data Center staff on effective methods of troubleshooting, ensuring the best practices and procedures are being followed
• Provided leadership, motivation and supervision of Data Center teams, encourage knowledge-sharing, collaboration, and best-practice adherence among team members

Confidential, New York, NY

Storage Engineer IV - Consultant

Responsibilities:

• Functioned as a technical expert in the design, development, modification and troubleshooting of Windows System Hardware and Operating Systems
• Developed project plans, work assignments, target dates and other aspects of assigned projects and communicates this information to senior management and the business unit
• Worked independently designing and developing new Windows OS builds
• Working knowledge of ITL processes, specifically Incident Management, Change Management, Problem Management
• Worked with the IT team to design, plan, execute and support AD and messaging integration/migration projects as part of acquisition or divesture activities
• Performed periodic performance reporting to support capacity planning
• Identified testing risks and contributed to the overall management of project and risk plans
• Managed VMware ESX environment and associated virtual machines, as well as HyperV
• Administered network covering hardware and software tasks including installing, configuring, upgrading and troubleshooting Windows servers
• Served as technical subject matter expert to the projects team developing implementation plans
• Developed enterprise standards to ensure compatibility and integration of multi-vendor platforms
• Analyzed functional requirements, translated them into respective technical specifications and further mapped to possible implementation options
• Performed environment capacity planning, system optimization and tuning to meet specified performance expectations
• Assisted Project Managers, Technical Leads and Architects with project scope, estimation, timelines, dependencies and distribution of tasks
• Interacted with Bank Information Security and Audit teams to ensure that proposed system solutions adhere to FRS policies and standards.

Confidential, Jersey City, NJ

Migration Engineer - Consultant

Responsibilities:

• Oversaw a migration project between multiple Confidential XIV and EMC VMAX SAN units
• Created a set of operational procedures (runbooks) for the staff to complete migrations between 2 storage systems on Confidential 2003/2008/2012 clusters
• Proposed, designed, documented and implemented solutions for system infrastructure and interface components using the “best-of-breed” approach
• Facilitated operational knowledge transfer - provide 3rd level support of the implemented solutions and train bank’s Data Center operations teams
• Worked with separate Data Center operations teams to adopt new technologies by identifying and implementing improvements in operations, policies, processes, procedures, and technologies.
• Monitored and managed NetApp Storage Infrastructure
• Handled Storage allocation and de-allocation to Servers utilizing NetApp Cluster and 7 mode

Confidential

Senior Network Engineer

Responsibilities:

• Performed multiple data migrations between Confidential EVA and Clariion to VNX/VNX2 storage arrays
• Conducted vendor product evaluation and performance features/functionality testing of Hyperconverged and Next Level Software Defined Network technologies: Nutanix, Tintri, Tegile, Pure Storage, EMC Scale IO, etc.
• Led company-wide initiative of reducing servers sprawl by retiring multiple physical servers performing P2V OS migrations achieving significant operational efficiencies and cost savings of over $100,000
• Upgraded multiple standalone ESX 4.x hosts to ESXi 5.5 clusters and consolidated multiple dispersed ESX/ESXi clusters with individual vCenters to a unified environment
• Led a team of engineers that developed various SAN Replication Solutions using Snapshots, EMC RecoverPoint, and Controller Based Continuous Replication across multiple sites which drastically reduced RPO/RTO of the entire company’s operations
• Achieved expert level of understanding in virtualization concepts such as distributed switches, virtualized storage, snapshots and vMotion, Vmware Security, monitoring and performance troubleshooting
• Enhanced ESXi infrastructure following VMWare hardening guides that allowed the company to pass multiple PCI Audits
• Continuously optimized VM infrastructure by identifying inactive or overprovisioned VMs using VMware vRealize Operations
• Provided L3 engineering and problem resolution support for critical SAN/Virtualization issues
• Developed and maintained budget, schedule, and implementation timeline for multiple EMC VNX/VNX2 installations and upgrades

Network Engineer

Responsibilities:

• Performed risk assessments and developed data migration strategies for decommissioning of Confidential EVA SAN
• Developed, and implemented design policies, procedures and programs including a near-zero downtime process of migrating Windows and SUN hosts between two SANs separated over 100km
• Analyzed trends in terms of leading technology, assessed company’s needs for upcoming SAN restructuring and multi-tiering implementation for production and DR Data Centers
• Proposed and implemented a Wide Storage Area Network solution by merging Production and DR fabrics which enabled the company to meet a strict deadline in rolling out a major banking application
• Acted as Project Manager for yearly SAN code upgrades that involved the vendor and over 50 IT engineers and business users to ensure successful implementation

SAN Administrator

Responsibilities:

• Defined Storage System Specifications, architecture, and strategic directions for 1+PB SAN and NAS in an Enterprise Wide Area multi-vendor SAN ( Confidential EVA, EMC Clarrion, VNX, VNX2) and 500+ FC Ports
• Provided hands-on architectural expertise in directing and other IT Engineers
• Led the Storage and Data protection team in the implementation of LTO-4 Tape Encryption project
• Proposed and implemented a dedicated backup network which resolved backup latencies
• Supported and expanded Commvault infrastructure with new Disk-to-Disk-to-Tape architecture that decreased backup window by 1000%
• Proposed and architected Confidential Bladed solution

Confidential, New York, NY

SAN Architect

Responsibilities:

• Architected and implemented new FC fabric design which resolved major access bottlenecks, eliminated “SAN islands” and enabled the company to do fiber based Enterprise-wide backup across multiple heterogeneous SANs
• Provided SAN startup services for the client: Installed, configured and troubleshot Confidential EVA5000 SAN connected to multiple UNIX (SUN) and clustered Wintel hosts; performed FC switches configurations including fabrics merge, Zoning, Firmware upgrades, and setup of ISLs
• Managed $3+ million roll out of new SANs, servers and backup solutions at client’s new headquarters ensuring that the project met applicable industry standards and satisfied management’s expectations
• Proposed and implemented Data Center power distribution solution
• Thoroughly documented SAN environment and created set of operating and troubleshooting procedures; presented solution diagrams and designs to the client’s top management

IT Operations Manager

Responsibilities:

• Oversaw day-to-day Data Center operations including help desk, server, SAN and North American WAN (multiple ROBO sites) support in 24x7 environments
• Led the project of implementing a new SAN in a DR Data Center involving evaluation of Compaq StorageWorks EVA and EMC/DELL CLARiiON technologies
• Supervised implementation of server maintenance process, OS upgrades and security procedures
• Created detailed documentation covering disaster recovery procedures and day-to-day operations

Confidential, New York, NY

Team Leader

Responsibilities:

• Managed a team of 4 IT engineers ensuring high level of customer satisfaction
• Greatly improved Confidential ’s Post Trade System by designing, building and supporting a NT based database consisting of 12 clustered Compaq servers connected to a highly redundant Compaq ESA12000 SAN
• Supported over 850 production NT and Windows 2000 servers distributed across 3 Data Centers and improved overall reliability and availability of over 100 servers
• Installed Windows 2000 cluster servers utilizing EMC and Hitachi SAN solutions
• Configured and supported 10 Brocade Silkworm 2800 fiber switches

Assistant Vice President

Responsibilities:

• Installed and performed troubleshooting functions on storage area networks based on Compaq StorageWorks ESA12000 and RA8000 units and Brocade fiber switches
• Designed, implemented and documented various server environments utilizing highly redundant links to SAN, enabled the company to retrieve 100% of the business critical data from the facilities affected by events of 9/11
• Built over 80 production NT servers and provided 24x7 support of over 600 servers achieving near 100% uptime
• Provided third-level support and troubleshooting services of various network and NT issues