SUMMARY

• Senior consultant with 20 years of experience, with strong background in large - scale projects and different areas: gathering customer requirements, analysis, development, configuration, implementation, testing and support, quality assurance. Also to work in teams toward a common goal, and the ability to acquire new skills at a fast pace.
• Experience working in multicultural teams as well as interfacing and communicating with test managers, development managers, IT Ops, PMO, with the ability to communicate in Spanish and English.

TECHNICAL SKILLS

• OSS/BSS Telecommunications Platforms: Mediation, Activation/Provisioning, and Inventory systems.
• OS Windows, Red Hat Enterprise Linux and Solaris UNIX.
• Programming Language Ericsson’s DUP, Perl/ Python scripts, Bash/Shell script, PL/SQL & Core Java.
• Databases Confidential, PostgreSQL, and MySQL. Advanced knowledge of VERITAS file system and VERITAS cluster.
• Business workflow tests design and execution: System test, function test, E2E test, and acceptance test. Hands on experience on EMC storage management.
• Understanding of Call Detail Record (CDR) structures, processing, management, and recycling. Troubleshooting of Linux/Unix OS, databases, scripts, Veritas, EMC & OSS/BSS applications. Created technical documentation related to processes, scripts, routines, and configuration. Basic skill in GIT version control system.
• Developer skills on Odoo 13 community edition using Python.
• Fundamental knowledge of Cloud Systems Confidential AWS and MS Azure.

PROFESSIONAL EXPERIENCE

ERP Systems Developer

Responsibilities:

• Oversee the computerized development of the Odoo system which includes CRM, ERP and website and its operations.
• Maintain and continue to develop all systems and processes that are related to computerized data (databases selling, receiving, receivables, payables, stocking, delivery and any other computerized required system).
• Understand the company’s needs to plan, organize, direct, troubleshoot, coordinate and control the entire operation to meet the continuing objectives of the company.

Provisioning Solution Architect

Responsibilities:

• Work directly with Sigma-Systems development team and Liberty Latinoamerica Client team.
• Accountable for conceptual and functional design of Sigma’s service provisioning and activation solutions for project implementation, these solutions across a range of broadband services including: Voice, Data, VoLTE/VoWifi, and business services. Lead requirements, architecture and design sessions with customers and with internal resources.
• Create and coordinate specifications through use cases, interface specifications, and the functional requirements documents.

Data Operation Engineer

Responsibilities:

• Provide first level support to researchers and managers regarding the life cycle of their computational models, including validation and production.
• Work with research, operations and other technology teams to ensure the smooth functioning of our model testing and production system.
• Develop Perl/Python solutions to improve the efficiency and scalability of the ever-growing business-critical management system.
• Ensure that all datasets used by the models are always available and reliable.

L1 Support Engineer

Responsibilities:

• Customer service and resolution of problems related to the mediation system, Red Hat Enterprise Linux and PostgreSQL Database.
• Troubleshoot the highly available and scalable database.
• Identify and solve problems in filling the call detail records (CDRs) fields throughout the process.
• Develop Python/Perl scripts to importing and exporting information from database, in order to generate customer reports.

Engineer

Confidential, VPlano, Texas, US

Responsibilities:

• Integrate Ericsson Multi Mediation with AT&T's VoLTE nodes as Business Support & Control System (BSCS) and the Session Border Controller (SBG).
• Install Linux Red Hat, Veritas Cluster Server, Veritas File System, EMC Navisphere Management, and PostgreSQL database.
• Develop the business logic in order to collect, transform and distribute raw data into call data records (CDRs) using languages such as Core Java and DUP.

Mediation Solution Architect

Mexico City, Mexico

Responsibilities:

• Leader for mediation project to identify the technical requirements that support the services of Telcel.
• Add the new requirements in the mediation solution to cover a range of purposes in later systems such as billing, service guarantee, fraud detection and compilation of statistics.
• Ensured that defects in collection and distribution; problems in filling the fields in CDRs are identified and resolved throughout the process.
• Improvement of the performance of Telcel's mediation system redevelop the business logic using the DevOps recommendation, in order to collect, process and distribute the call detail records (CDRs) to increase TPS.

Operation and Maintenance Engineer

Responsibilities:

• Provided customer support to solve problems in Solaris UNIX, Confidential Database, Veritas Cluster Server, Veritas File System, EMC storage and Ericsson Multi Mediation, as part of the OSS / BSS solutions.
• Developed scripts using the Bash script, Perl and PL/SQL as part of the periodically perform tasks.
• Responsible for function tests and system tests, in order to detect problems.
• Proposals for technical improvements of the software versions before the commercial launch in the mediation system.

Systems Integration Engineer

Responsibilities:

• Design the solution throughout the life cycle of the project until the implementation, ensuring that defects in collection and distribution.
• Develop customer requirements within the Ericsson Multi Mediation using Core Java programming for the operation and performance of the mediation system in TIM Brazil network.

Senior Software Development Engineer

Responsibilities:

• Integration of Ericsson Multi Activation (EMA) in Telcel's GSM network, responsible to install and configure the Confidential database according to with client requirements.
• Performed routine and system maintenance including software upgrades, database backup, and database recovery.
• Create technical documentation on database processes and database configuration.

Software Development Engineer

Responsibilities:

• Integration of ELS's ROME Inventory System in confindential's GSM network, responsible to install and configure the MySQL database according to client requirements.
• Ensure data is being collected and recorded appropriately through integration points between systems.
• Installation and configuration of Veritas Cluster Server, File Systems, and Volume Manager; Development using language as Ericsson’s DUP & Core Java; Administering operations of MySQL database; Customer Support & Troubleshooting.