SUMMARY:

• Energetic network administrator with the necessary drive and determination needed to resolve complex networking issues.
• A dedicated team player and problem solver known for resourcefulness, passion and creativity in addressing issues related to building network infrastructures and information technology. Proficient in network architecture protocols, server maintenance, and data communications. A bound full of exposure and experience in Layer 2 and Layer 3 Switching, VLAN Management and Quality of Service (QoS).
• Hands on experience on Cisco’s IOS, TCP/IP and Spanning tree Protocols, Voice VLAN configuration, CDP, VTP and Switch Port security. Currently looking for a Network Administrator position in a dynamic environment to put my skills and word and play a leading role is addressing issues related to Information technology and Data management.

TECHNICAL SKILLS:

Operating Systems: Windows Server (2008, 2012, 2016), Windows Client (win 7, win 8, Win 10) Cisco IOS

Hardware: Copper & Fiber Cabling, Cisco Catalysts 3550, 3560, 3750, 4948, 6509E Cisco Routers 1800, 2811, 3811, 3400, 3640, 3845, 7203, 7603,9200,9300,9500, Nexus 7K and 9K

Software/Network Management Tools: Remedy, Solarwinds, MS Office suite, Visio, Photoshop, Tftpd32, Wireshark, Putty, Supper Putty, Tera Term.

Networks/Protocols: TCP/IP, Ethernet, Fast Ethernet, Gigabit, 10G, Mac Address, ARP, VLAN, Spanning Tree, 802.1Q, ISL, VTP, 802.11, ETHERCHANNEL, PAGP, LAGP, NAT, IPv4, IPv6, IP Summarization & VLSM, ACL, HSRP, TCP, UDP, Telnet, SSH, TFTP, DHCP, DNS, SMTP, NTP

Languages: Fluent in English and French

PROFESSIONAL EXPERIENCE:

Confidential, Fulton, MD

Network Engineer

Responsibilities:

• Design and install well - functioning computer networks, connections and cabling
• Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
• Inspect LAN infrastructure and fix minor or major problems/bugs
• Maintain and Installation of LAN, WAN and Wi-Fi Networks, server and Desktops.
• Test and configure software and maintain and repair hardware and peripheral devices
• Evaluate network performance and find ways of improvement
• Organize and schedule upgrades and maintenance without deterring others from completing their own work
• Do regular data backups to protect the organization’s information.
• Maintain VMware, Hyper-V, and provide solutions for Tally clients.
• Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions
• Manage security solutions including firewall, anti-virus, and intrusion prevention systems.
• Manage servers including email, print, web, database, file and backup servers and their associated operating systems and software as well as all storage systems.
• Recommend, schedule, and perform network improvements, upgrades, and repairs.
• Troubleshoot, diagnose, and resolve windows server issues (Operating Systems 2008, 2012, 2016 and 2019).
• Implement and troubleshoot File and Security permission issues.
• Install, configure and support server backups as well as perform file/folder restorations.
• Conduct network capacity planning based on network traffic analysis.
• Configure, monitor and troubleshoot network infrastructure devices such as Wi-Fi Access Points, Routers, Switches, UPSs, Network and Application Load Balancers, VPN and Remote access solutions, remote access services support, access control, and identity, management task.
• Create Network diagrams and documentation for design and planning network communication systems.
• Develop high-level technical solutions and present to customers (Hardware, Software, Licensing, Professional Services).
• Demonstrate in-depth knowledge and working experience in Hyper-V and VMware infrastructure.
• Collect business and technical requirements
• Complete end-to-end, full lifecycle network designs.
• Ability to self-pace and self-set direction in a team environment to drive business
• Work with Account Executive/Extended Sales Teams to develop customer relationship and solutions and assist in overall sales process
• Maintain and develop technical and technology specific skill sets and certifications.
• Provide assistance to users in accessing and using IT systems. Manage the daily activities of configuration and operation of IT systems
• Maintain confidentiality with regards to the information being processed, stored or accessed by the network

Confidential

Network Support Specialist

Responsibilities:

• Configured, maintained and troubleshoot various network equipment and protocols.
• Developed, tested, and deployed network device configurations
• Oversaw daily operations of network technologies
• Fixed hardware, software, and network issues
• Developed and implemented network security policies
• Repaired, maintained, and replaced network cabling
• Connected all workstations to each other and the server
• Assisted in the developing network architecture
• Implemented systems management procedures
• Handled software and hardware configuration
• Expert in handling wireless networks, routers, and computer hardware.
• Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification. Interface with senior networking and telecommunication staff, telecom vendors, LAN administrators, and network technicians in keeping network up-to-date, fully integrated, and functioning
• Develop network-related documentation.
• Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability.
• Provide technical project support for various technology implementations and upgrades
• Perform other related duties as assigned.
• Strong analytical and problem-solving skills
• Ability to prioritize tasks, create email systems, and take backup
• Polished written and oral communication skills
• Ability to lift 40 pounds overhead.

Confidential, Baltimore MD

Network IT Support

Responsibilities:

• Maintained, upgraded, configured, and installed Cisco routers, Cisco Catalyst Switches
• Upgraded Cisco Routers and Switches IOS using TFTP
• Assist with the installation and configuration of corporate wide rollout of the Cisco Catalyst, 3560, 3650, 3750, 3850 & 6509 switches including VLAN configuration, VTP, 802.1Q trunking, Spanning-Tree protocol, Port Channel, & FHRPs such as HSRP & GLBP.
• Assist in redesigning the campus LAN, routing protocol, IP addressing scheme for client, contractors and customers.
• Monitor device activities & LAN/WAN using SolarWinds, Heat and Super NOC
• Configured and supported multiple remote site installations
• Document troubleshooting progress, configuration changes, problem resolution, and the physical & logical topology to support future troubleshooting tasks. Develop standard operating procedure (SOP) documentation.
• Perform Troubleshooting end-to-end, tracing connectivity to end users and using protocols such CDP and ICMP to discover and build network topologies and diagrams
• Update technical documentation of configurations, processes, procedures and system in Enterprise Share Drives and file Drives

Confidential

Network engineer

Responsibilities:

• Configured and troubleshoot layer 2 and layer 3 operations and switch ports security
• Configure, Verify and troubleshoot VLANs, VTP and RSTP operations at the Access and distribution layer
• Implement IP addressing Schemes and IP services to meet network requirements in a medium size Enterprise branch office network
• Identify and correct common problems associated with IP addressing and host configurations
• Configure, verify and troubleshoot switches with VLANS and Inter-switch communications
• Implement and verify Wide Area Network (WAN) links for data leaks and errors
• Configure IP helper to redirect DHCP requests for VLAN scopes
• Performed Network documentations and created disaster recovery plans
• Led effort to appropriately re-assign switch ports to corresponding VLANs to avoid conflicts