SUMMARY:

• Continue my role from System Engineer as a contractor to Network Engineer I employee.
• Analyze and improve infrastructure configurations and deployments.
• Deployed Proofpoint Spam Filter to increase email security.
• Work with Azure Active directory and integrating SSO with Proofpoint Spam Filter.
• Performed External Pen test and remediated all issues found.
• Currently acting interim manager for the infrastructure department performing management level tasks including infrastructure design, maintenance, and support. Also involved heavily with procurement, leading technical meetings for tasks and projects, and managing enterprise agreement contracts and licensing.
• Organize infrastructure meetings to ensure projects are moving and stay on course.
• Work with procurement on EA Contracts with Microsoft, VMWare, and Veeam. Collaborate on procurement processes for IFB’s and RFP’s.
• Train Junior Systems Engineer on infrastructure.
• Budget planning for fiscal year and projects.
• Participating in Leadership California CIT Class of 2021.
• Develop leadership skills through NeoGov training courses.

PROFESSIONAL EXPERIENCE:

COMPUTER INFORMATION SYSTEMS MANAGEMENT

Confidential

Responsibilities:

• Lead disaster recovery test for entire environment involving documenting, planning and implementing the test.
• Implemented Microsoft MFA for helpdesk team with elevated privileges.
• Planned and deployed Nimble SAN to SAN replication for over 50 volumes.
• Define, implement and manage server monthly patching maintenance.
• Install, configure, and manage Veeam backup solution and architecture integrating with Nimble SAN device.
• Support and maintain Office 365 and Exchange 2013 “on - premises” environments.
• Support and maintain Azure VM’s, traffic manager, load balancer, and SQL databases.
• Work with team on office relocation project, ensuring internal applications are fully functional after relocation to new datacenter.
• Rack and stack servers and network equipment.
• Manage and support DNS internally and externally.
• Support and manage Active Directory user accounts, Sites and Services, and ADSI edit tools.
• Support and maintain VMWare 5.5 to 6.5 environments.
• Support Server 2008 R2 - 2016 Datacenter.
• Support Linux servers Redhat and Oracle .
• Assist with managing and monitoring PRTG, Palo Alto, and WatchGuard firewall.

SYSTEMS ENGINEER

Confidential, Irvine, CA

Responsibilities:

• Administrated AWS audit and clean up
• Utilized RedHat 6.8 with LAMP stack setup to migrate Confidential .com back to internal infrastructure
• Supported and utilized Veeam backup software
• Utilized and managed PRTG monitoring software
• Acted as O365 Administrator for email, office, SharePoint, and OneDrive
• Supported VMWare 5.1 and 5.5
• Acted as Database Administrator for MSSQL 2008 R2 - 2016, for over 800 databases along with supporting PHPmyAdmin and MariaDB
• Provisioned security access to MS SQL server and databases
• Ran queries to verify changes made through .Net tools and adjusted tables
• Created and test email profiles and server connections in MS SQL
• Troubleshot issues with SQL backup jobs and tasks
• Performed manual backup and restore functions into other environments and allowed access to other users to troubleshoot client databases
• Utilized SQL delta to compare database schemas and data
• Mentored by senior software developer to support MS SQL
• Utilized Jira ticketing systems
• Performed File Server Access Security Auditing utilizing PowerShell and Treesize Professional
• Supported Epicor 9 and 10, and provided documentation
• Performed server maintenance and troubleshooting with R2
• Routinely worked with CIS Benchmark: IIS and SQL
• Supported EMC VNXe, Thecus, and Tintri SAN
• Supported and Managed Sophos Firewall
• Supported and Managed OpenVPN and Sophos VPN
• Supported and Troubleshot .Net
• Supported, Administrated, and Provisioned resources for upgrading TFS from
• Provided end user support for VOIP PBX
• Performed desktop support

SYSTEMS ADMINISTRATOR

Confidential,Tustin, CA

Responsibilities:

• Monitored and troubleshot Mainframe servers
• Performed extended downtime operations on mainframe servers weekly
• Assisted server team with Sev1 and Sev2 server issues
• Inventoried server hardware, IP, and rack locations of the data center
• Configured Dell Open Manager server with all Dell servers to manage and support all in one location
• Facilitated 3M weekly and quarterly maintenance
• Mentored with Infrastructure team on: IBM and Dell Blade Centers, VSphere and Hyper-V configurations
• Administrated online hospital reporting initiative through LRS’s and PCX, eliminating paper reporting
• Configured Group and Folder structure for PCX, utilizing Active Directory, C++ and HTML coding, to sort reports to appropriate folders
• Monitored and reported on the Data Center environmental controls systems

DATA CENTER OPERATION ANALYST I

Confidential, Lexington, KY

Responsibilities:

• Created new AWS instances for web and SQL server to house upgraded Journyx v10.0 to be accessible internally and externally
• Collaborated with Solutions architect to migrate clients AD, file and application server to AWS
• Promoted from Support Center Specialist to Systems Engineer within first year
• Maintained, supported, and troubleshot Windows servers
• Maintained, supported, and troubleshot Exchange servers
• Implemented monthly patching cycles for exchange servers
• Supported various backup solutions such as Cloudberry, LogMeIn, Veeam, ArcServe, and Windows NT Server Backup
• Installed and configured terminal service
• Troubleshot and configured SQL server database 2000 - web 2014
• Supported VMWare ESX 5.0 and 5.5 and Hyper-V 2012, and AWS environments
• Supported internal, and multiple external clients, with a variety of infrastructures and configurations
• Utilized PowerShell for Exchange and AD for troubleshooting, reporting, and configurations
• Supported overall functionality of infrastructure including backups, maintenance, decommissioning, and upgrading the environment
• Created documentation for daily processes and troubleshooting known issues
• Supported and maintained AD, DNS, DHCP scopes.
• Assisted with network upgrades, cabling, and validating server accessibility to network and internet
• Successfully performed disaster recovery test on VM Clustered servers for SAP
• Implemented SSL Certificates for Exchange, NPS, and various IIS applications
• Provided 1st and 2nd tier technical support to over 15 diverse companies nationally.
• Troubleshot and supported software, hardware, and network issues for: SAP, Lotus notes, printers, Microsoft Office, Antivirus, and intranet sites for companies such as Nobel Bio-care, Suzuki, Honda (Service Express), Kubota, Isuzu, Mitsubishi Medic, and several others.

SYSTEMS ENGINEER

Confidential, Buena Park, CA

Responsibilities:

• Provided professional frontline customer service to students, faculty, and staff
• Participated in large-scale projects across campus during seasonal calendar opportunities
• Used Norton Ghost and Windows 7 imaging to deploy desktops
• Frequently assisted network technician with assigned duties and special projects
• Implemented a PC replacement protocol to store back up machines and departmentally specific images on server to improve PC replacement turnaround timeline by 88%
• Discovered alternative built-in method for imaging Windows 7 machines without using third party software, decreasing revenue spent on licensing, creating more efficient use of bandwidth, and eliminating audible VOIP interference.