CAREER SUMMARY:

• System administration on Windows
• Maintained and worked with variety technologies and platforms in high - end and midrange hardware, client/server applications, and distributed environment
• Worked with relational databases, and application/system software

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

IT Technical Consultant

Responsibilities:

• Utilized Tivoli Endpoint Manager (TEM) (BIGFIX) to manage the endpoint in heterogeneous environment
• Managed variety of software such as Windows, Adobe, MS Office, Symantec, Java, ArcGIS, Pointsec, MS-SQL, Oracle, Office 365, MBAM and in-house software.
• Scripted in TEM to create/modify fixlet/task/Analyses
• Write analysis for extracting information from each single machine
• Prepared report and action plan based on monthly patch and security requirements
• Used various antivirus environment such as SEP and McAfee
• Coordinated classes and prepared environment
• Troubleshooting software problems for OS, Office and other application
• Collaborated with helpdesk on escalated tickets to resolve issues
• Worked on application migration
• Participated in migration from Windows XP to 7 and 10 using MDT, USMT and SCCM
• Support Versatile Express database (MS-SQL) including backup restore and upgrade application
• Participated in Bata testing for new changes or development

Confidential,Philadelphia, PA

IT Technical Consultant

Responsibilities:

• Established backup recovery system such as EVault and Backup exec on windows 2008 platform
• Managed data recovery for users and retrieval of historic data including MS Exchange
• Monitored backup activity and reports using available system tools such as EVault, Backup Exec and windows
• Monitored system performance using tools such as Windows Resource Monitor

Confidential, Frazer, PA

Roles; IT Support/Consultant

• Set up experimental lab to go through with installation process and find any possible problem needed adjustment
• Upgrading windows XP to windows 7 along with application software
• Installing windows and manage update on systems
• Scripting and programming with VBA in MS-ECXEL and Access in junction with SCCM system for extracting and preparing system information for system upgrade
• Customizing windows 7 for end users
• Using SCCM for extracting and manipulation information during process
• Providing first level and second of support using HEAT ticketing system

Confidential, Philadelphia PA

 IT Support/Consultant

Responsibilities:

• Installed, troubleshoot and maintained Microsoft servers (2008 SMB), HP printers, and Dell laptops
• Provided Wireless Network support, including installation of new Access Points such as Linksys E1000 and CISCO 800
• Acted as Level 1 and Level 2 Helpdesk professional
• Improved the performance of database (MS SQL 2005), software (improvements in SQL query and report writing) and hardware (changes in configuration such as memory and disk storage)
• Upgraded system to newer version by changing PC hardware while maintaining compatibility and user data (Windows 98 to Windows 7)

Confidential

System Administrator

Responsibilities:

• Reviewed and outlined upgrade plans for infrastructure
• Worked on disaster recovery of data center
• Configured and established San Storage (HP EVA) for clustering and central storage
• Installed and supported Apache/Tomcat for the financial application
• Configured and set up Netbackup to provide a centralized backup solution
• Installed SEP 11 with embedded database and implemented policy
• Documented and transferred system knowledge to clients, while identifying future development needs
• Managed installation, monitoring, performance tuning and troubleshooting database MS-SQL
• Installed and maintained virtual machine using VMware ESX 4
• Assisted development group with database tasks such as optimizing query and transferring data from old system to new one

Confidentia

Infrastructure Professional/System Administrator

Responsibilities:

• Worked closely with development team on debugging and system performance improvement, optimizing SQL queries
• Helped procure hardware and software for projects
• Monitored database to resolve performance issues
• Set up, configured and monitored SAN storage
• Developed backup solution using HP-UX & AIX as platform for NetBackup & DataProtector software
• Enforced security on Oracle database using best practice
• Performed data analysis of financial reports and created required reports
• Assessed requirements and prepared upgrade plan for system hardware
• Defined technical architectures and carried them out to implementation and delivery
• Identified and managed projects to improve service, such as network load balancing, application clustering, project management, backup, active directory, anti-virus deployment, and system management
• Provided support and administration of production server on Windows 2003 including Apache/Tomcat
• Utilized Solaris as a platform for network monitoring application
• Built desktops using windows XP and Linux Fedora and Ubuntu
• Deployed new application using Wise
• Evaluated SMS for application distribution

Confidential

System Administrator

Responsibilities:

• Led IT department to establish newly formed company’s IT infrastructure and prepare it for 24/7 banking operation
• Prepared Request for Proposal (RFP) for WAN project to connect all bank branches to multiple Data Centers through two redundant links
• Participated in customization of Banking System (MISYS Co. )
• Designed and managed data center preparation
• Prepared list of hardware and software required to run banking system and modified original suggested hardware requirements to support backup center
• Prepared RFP for data center, disaster recovery and backup site
• Designed and supervised implementation of company Local Area Network
• Worked as system administrator for Windows 2003 and HP-UX.
• Used HP-blade servers as applications and management servers

Confidential Boston, MA

Database Analyst and system administrator

Responsibilities:

• Acted as Lead Database Analyst for predictive Customer Relationship Modeling projects
• Wrote functions, procedures and packages in PL/SQL and Visual Basic
• Oversaw installation, configuration, and troubleshooting, as a Sun Solaris System Administrator; maintained patches and devices
• Participated in installation, tuning and troubleshooting of ORACLE on Solaris/SPARC, AIX/IBM Pseries and Windows NT/2000 as an Oracle Database Administrator
• Designed and executed plan for upgrading system from Sun Solaris to IBM AIX
• Managed backup & disaster recovery procedures in a heterogeneous environment
• Provided documentation of technical information, such as back up and disaster recovery procedures, Oracle database administration activities and systems operations

TECHNICAL SKILLS:

• Operating Systems: Sun Solaris 7 & 8, AIX 5L, HP-UX 11i, Windows (3.1, 95, 98, 2000, XP & 7), Windows servers (NT 4, 2000, 2003 & 2008), DOS, VMware (ESX, Server, workstation)
• Networking Protocols TCP/IP, IPX/SPX,
• Servers Internet Information Server(IIS), Proxy Server, SQL Server, MS Exchange Server, SNA Server, ISA server, DHCP, DNS, Apache/Tomcat
• Hardware Systems IBM Mainframe (370, 4341, 4380, ES9000, Z900), Sun Microsystems (E4500, E450, E250 & Ultra 10), IBM Pseries (P650), blade center (IBM, HP), HP risk (RP 3400, RP4440), SAN storage (HP, Hitachi, IBM) and PCs.
• Languages/Tools HTML, JavaScript, VBScript, SQL, CPI-C, PL/SQL, Natural, Visual BASIC, Visual C++, C, Clipper, COBOL, MF COBOL, FoxPro, PL/I, FORTRAN, VERITAS (Volume manager, File System (DB Edition)), NetBackup (3.5…6.5), Backup Exec, Oracle Enterprise Management, TOAD, Business Object, Microsoft Office, Norton Utilities, PC Anywhere, Socket Wrench, MS-FrontPage, Hummingbird Exceed, Group One Software, HP Network Node manager, wireshark, Symantec SEP 11, McAfee 8.7i, System Management Server 2003(SMS), Wise
• Database ORACLE (8i, 9i, 10i), MS-SQL (6.5, 7, 2000, 2005), Dbase, ADABAS, VSAM, Clipper, DB2