SUMMARY

• Dedicated, results - driven project leader, functional manager and consultant accountable for driving complex product development, database and application design/development/deployment/migration, IT infrastructure and telecommunication projects.
• Background includes cost estimating, proposal preparation, procurement, budgeting, contract management, vendor management, managing global infrastructure initiatives and enterprise-level development solutions.
• Excels at managing diversified large-scale initiatives efficiently and effectively.
• Collaborates with executives, project teams and application vendor partners all the while leveraging strong communication skills and technical know-how.
• Strategic problem solver who understands how to identify/mitigate risks and proactively avoid issues.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Led two initiatives to ensure all oil and gas midstream measurement, scheduling, and transport support processes and software meet established requirements to ensure timely pipeline distribution and ultimate storage of products.
• Provide Project Management Professional (PMP) to candidate groups preparing to sit for the PMP examination.

Confidential, Houston, TX

Project Manager

Responsibilities:

• Led a large initiative for Optum Technology to build and implement a repeatable process allowing for Active Directory (AD) integrations as a service for all UnitedHealth Group acquired companies.
• Led DXC Technologies project teams in building and deploying a Secure Enclave network infrastructure for locations in Southeast Asia, Europe, and the United States.
• This is to support the divestiture of legacy Confidential (CSC) and Confidential Enterprise (HPE) from Confidential .

Confidential, Austin, TX

Program Manager

Responsibilities:

• Directed initiatives to upgrade and implement a standardized Next Generation Network (NGN) infrastructure for this digital marketing firm. Project management using Jira.,
• Upgraded Confidential ’s LiveRamp layer 3 core network and internet layer, including standup, installation and cabling and configuration of devices (switches, routers, firewalls, load balancers, etc.).

Okmulgee, OK

Responsibilities:

• Led a new hospital budgeting and planning initiative to ensure essential IT equipment and supporting infrastructure will be in place and operational when the move from old to new hospital. Worked closely with department heads and software/hardware vendors to meet both business and budget targets. The resultant implementation plan and budget was reviewed and accepted by the Tribal executive committee. Project management reporting using Trello.

Confidential - Houston, TX

Project Manager (Nov - Sep)

• Led two major initiatives: Upgrade Internet Explorer from end-of-life versions to IE11 for all platforms (Windows, XenApp, XenDesk) users in North America and Asia Pacific of which 650+ applications were migrated; Restructure all users in North America to a new Active Directory (AD) Organizational Unit (OU) and Migrate all South American users to the same AD OU in order to facilitate single-sign on, etc. Conducted daily standups with team members and met bi-weekly with global program leaders to discuss program status, risks, and issues. Prepared and distributed status reports to senior leadership on a weekly basis.

Confidential, Austin, TX

Program Manager

Responsibilities:

• Led initiatives using SCRUM to upgrade and implement a standardized Next Generation Network (NGN) infrastructure for this digital marketing firm. Upgraded LiveRamp’s (recent acquisition) layer 3 core network and internet layer to align with the Confidential standard.
• Activities included standup, installation and cabling, configuration of devices (switches, routers, firewalls, load balancers, etc.); migrate layer 2 boxes, establish connectivity and redundancy, and migration to layer 3. Project management using Jira.

Confidential,The Woodlands, TX

Project Manager

Responsibilities:

• Implement a new Service Management Tool, Confidential ’s Service Manager 9.4.1 as a part of the Systems Technology Efficiency Program (STEP).
• Included oversight of multiple work stream activities to meet implementation date.

Confidential, Oklahoma City, OK

Project Manager

Responsibilities:

• Implemented a redundant Network Management System (NMS) with equipment in two (2) data centers located in OKC and Tulsa to support a Network Operations Center (NOC) in OKC. Worked closely with vendor partners (VMWare, Mosiac451) to ensure the resultant NMS and NOC were designed to manage communications equipment and data networks across five (5) areas in multiple states and provide analysis and referral of gathering, network, and facility related issues to appropriate maintenance and repair crews. Project management using Jira.

Confidential, Fort Worth, TX

Project Manager

Responsibilities:

• Led several infrastructure initiatives associated with expanding the Global Enterprise Solutions infrastructure within the Enterprise Risk Management business unit - Global Risk Aggregation, Probable Maximum Liability (Catastrophe Modeling), and Igloo associated application migrations/expansion.
• The overall effort included new VMware (ESXi, vSphere, vCenter) implementations and SAN buildouts.

Confidential - Houston TX

Program Manager

Responsibilities:

• Completed large infrastructure projects: Wireless Network Security - Deployed network controllers and access points across the globe in support of single global SSID which provides for network access authentication to the device (laptop, wireless printer, handheld, etc.) level. SAN Storage Consolidation - Migrated data residing on older CLARiiON storage arrays to newer and faster EMC VMAX storage arrays for 135 host Database, Citrix, and application servers; North America. Significant Vendor management. Lync 2013 Upgrade - Upgraded Office Communication Server R2 to Lync 2013 to support IM, Presence, Web and audio/video conferencing for 60,000 worldwide users. Global Deployment. Significant Vendor management. SCCM 2012 Deployment - Deployed 150 new and replacement servers (CAS, Primary, Secondary, etc.); rebuilt 96 existing servers in an effort to upgrade to a more effective and efficient tool to manage global software distribution. Global implementation - Significant Vendor management. Upgrade Cisco Unified Communications Manager IP Telephone System - Upgraded four (4) Cisco Call Manager Clusters from version 7.1.5 to 9.1.x globally (Asia Pacific, N. America, Europe, Middle East. Replaced Cisco Attendant Console solution with the Fidelus Attendant Console solution. Significant Vendor Management. Installation of Packaged Cisco Contact Center Enterprise: - Installation allows voice calls to be queued and routed to up to 1000 agents based on caller input, database/account information and agent skills (North America). Significant Vendor Management

Confidential, Houston TX

Project Manager

Responsibilities:

• Led multiple infrastructure initiatives: Exit Americas, Latin America, Europe, and Japan networks in support of the ALICO divestiture (28 sites); migration of all messaging services from Confidential to the acquiring company; project to provide network connectivity between Confidential and two third party sites to facilitate primary and backup needs; project to build out a new SAN frame and validate UNIX based servers across two geographical locations (in support of Disaster Recovery) which brought a critical application environment in line with Confidential governance standards.

Confidential, Houston TX

Project Manager

Responsibilities:

• Led a software implementation project to provide the capability for all company management personnel to review and approve the employee compensation process (TalentManager). Completed a large-scale initiative to identify, qualify, and select an out-of-area collocation vendor to relocate the Confidential data center from Houston Texas to the selected site. The facility chosen was a SAS 70 Type II data center which accommodates the requirement for Multiprotocol Label Switching (MPLS) in support of the remote operations center (ROC). Multiple VMware implementations (vSphere, ESXi, vCenter) with significant Vendor interaction and management. The ROC is fed data from multiple wind farms across the US and the mass of information collected allows the remote operations team to keep a close eye on critical and variable factors, such as turbine availability, power generation capacity, market pricing and wind speed.

Confidential, Austin, TX

Project Manager

Responsibilities:

• Led multiple client projects to implement and deploy ETWeb software to facilitate how companies source, attract, select, train, develop, retain, promote, compensate, and move employees (succession planning, performance reporting, executive compensation, etc) through their respective organizations. Created ETWeb plans and self-paced materials (Configuration, Succession Planning) for Emerson Electric, Arrow Electronics, Hannaford Brothers, Nestle, and Waste Management and also delivered on-site and WebEx to these clients.

Confidential, Houston TX

Project Manager

Responsibilities:

• Led several large infrastructure initiatives: Upgraded over 5000 Windows laptops and desktop devices to a common OS build for all domestic users. Led a team to build two print server clusters; migrate all AS400, UNIX, and Windows print queues to NIC MAC addressing; and initiating standard printer naming conventions in two physical locations. Completed the Wintel 2007 server upgrade initiative to refresh and consolidate over 205 Windows servers approaching or reached end-of-life.

Confidential, Houston TX

Project Manager

Responsibilities:

• Led multiple infrastructure projects for various Confidential companies pertaining to OS (Windows, UNIX), VMware (ESXi, vSphere, vCenter), Database ( Confidential, SQLServer), SAN, Disaster Recovery, WAN/LAN, Citrix, upgrade, refresh, relocation, and decommission in adherence to rigorous and comprehensive PMO, security, service level agreements, and change management processes, practices, and methods.

Confidential, Houston, TX

Program Manager/Management Consultant

Responsibilities:

• Led an initiative to determine and document the requisite selection criteria for a replacement Computerized Maintenance Management System (CMMS).
• Served as primary interface with business leaders and technical personnel.
• Developed RFP and evaluated third party CMMS vendor software solutions to measure best fit in terms of price, performance and functionality.

Confidential, Lake Jackson, TX

Program Manager/Management Consultant

Responsibilities:

• Led a strategic planning effort involving analysis of current occupational and physical therapy practices and processes, regulatory requirements, computing tools and techniques in order to build a viable roadmap to meet business growth projections and needs.
• Documented business process flows associated with appointment scheduling, intake, treatment, special equipment ordering, billing and HIPAA reporting, etc. for both practices. Evaluated technological strengths, weaknesses, and opportunities and made recommendations to the CEO as to software and hardware technologies best suited to meet growing needs.
• Provided leadership for an enterprise end-to-end business modeling project to re-engineer existing business processes as they apply to strategic business initiatives and Information Technology practices and procedures.

Confidential, Hartford, CT

Project Manager

Responsibilities:

• Provided leadership for multiple projects associated with IT infrastructure activities for two fortune 100 firms (aerospace and oil/gas) - Led teams ranging from 1-3 direct reports to 3-15 indirect reports and ranging in budgets from 10K to 12M. Projects include: Large scale UNIX and NT server and workstation refresh and/or consolidation; infrastructure (WAN, LAN) and associated application/software migrations or relocation (UNIX OS, Confidential DBMS, Citrix, EDMS, Remedy, etc.) to new sites, web development, and large scale data storage (Blade Store/EMC) SAN implementations. Refreshed 3500 desktops/laptops in one month for an Aerospace firm in 2004 to meet a critical Sarbanes/Oxley 404 initiative.

Confidential, Houston, TX

Program Manager

Responsibilities:

• Led staff consultants for a project charted to design, develop, and implement a B2B software solution ( Confidential 8i/UNIX - VB/NT, Java/.NET ecommerce) for commercial markets (Candidate Job Recruiting/Employee Placement/Performance Management) using Best Practices methodologies.
• Managed P&L (5M), budgets, personnel, planning, design, development, change control, construction, contracts, service level agreements, vendor management, and client coordination.

Confidential, Taylor, TX

Senior Consultant

Responsibilities:

• Administered and maintained large Confidential 8i database management systems associated with statewide electrical requests, financial settlement and power distribution (Siebel, legacy, etc.).
• Modified, tuned, and instituted new system modifications mandated by business deregulation requirements on large Confidential /UX systems for this non-profit Energy deregulation firm.

Confidential, Rocky Hill, CT

Project Manager

Responsibilities:

• Led an enterprise wide project transformation project to convert and/or migrate large and mid-range computer hardware platforms ( Confidential, Confidential, Sun - UNIX) and software configurations to a standard “best practices” (Sun/Solaris) implementation for United Technologies Confidential business units.
• Conversion deliverables included application migrations (800) from legacy systems to Sun hardware and operating system (Solaris 8) platforms and Confidential database software that included porting ERP applications (e.g., SAP, Peoplesoft HR, Confidential financials, etc.). Significant vendor management.

Confidential - Houston Texas

Technical Operations Manager

Responsibilities:

• Led a staff of nine (9) FTE’s for UNIX (Solaris), NT (Citrix), Application Development, ERP (PeopleSoft financials/HR) and Confidential (7.3.4/8i) Database infrastructure, and Security support services to the worldwide Confidential community (Oil Exploration/Production).

Confidential, Houston Texas

Project Manager

Responsibilities:

• Led an Enterprise Resource Planning (ERP) implementation project (PeopleSoft financials, Lawson HRMS, Procure Works, etc.) on large UNIX ( Confidential /UX) and NT systems for this Energy Trading firm.

Confidential, Houston Texas

Senior Consultant

Responsibilities:

• Provided system development and production database support services for Confidential ERP software and other Confidential database implementations in order to meet contract service level agreements.

Confidential, Houston Texas

Senior Consultant

Responsibilities:

• Provided team leadership for all aspects of Confidential DBMS development, test and production database implementations and maintenance. ( Confidential /UX - Sun)
• Established capacity plans, backup/recovery, tuning and performance measurement processes and procedures for Confidential and Sybase database systems.