SUMMARY

• I am looking for an exciting and rewarding career opportunity. I have been working in the IT field for over 20 years and am open to contract or permanent opportunities with your organization. I am a Navy veteran with an AS degree in Electro - Mechanical Engineering.
• I am one semester short of a BS in Computer Engineering. I also hold many WAN certifications and have extensive MPLS/Ethernet, Optical, TDM/VOIP, Wireless, Routing/Switching, and Voice/Data Convergence networking experience, as well as detailed project management experience.
• I have traveled extensively in the USA and overseas, understand many cultures and have a gift for languages. I am willing to relocate for the right opportunity. I am also very interested in remote assignments.
• I have evolved over 20 years from the desktop - to enterprise and carrier networks. I have designed, built, staffed and managed data centers, NOCs, Optical, and complete enterprise networks; data, voice, video, and wireless. I am a WAN / Telecomm / Computer engineer with excellent experience and training. I am presently working with MPLS, Metro Ethernet, Optical and Layer 2/3 Routing and Switching, SONET, DWDM, Frame Relay, TCP/IP, T1/T3, Security, and Wireless.
• I am very well versed with networking platforms from most major vendors including Confidential, My Skills range from punching down circuits to network management. I have developed training materials, standard operating procedures and escalation lists for many companies to allow them to meet SLAs and am an excellent, detail oriented, results driven, project manager

PROFESSIONAL EXPERIENCE

Confidential

Project Manager/Carrier Ethernet Engineer

Responsibilities:

• Tasked with cell tower migration from SONET to an MPLS backbone. These circuits utilize Ethernet backhaul to increase bandwidth and operating efficiencies. Configured ADVA and Confidential equipment as end points for backhaul circuits.
• Provisioned MPLS from customer to the wider network using multiple scenarios. Used Granite, Doom, TID/IP and Confidential / Adva CLIs to update network equipment and resource documentation. Utilized Salesforce, Granite, EXPO, and JIRA to organize and track network updates and site builds.
• Acted as project manager on the Charter Tower Migration Project which entailed engineering ethernet backhaul in the Carolinas, Georgia, Alabama and Tennessee. Configured and troubleshot Confidential 7210, and 7750, ADVA gear, Confidential ASR 9K and Juniper MX 960 and QFX 5100 gear.
• Created scripts for 7210, and MX960 equipmant. Managed a very large multi-state cell tower backhaul migration from TDM to an MPLS backbone. Engineered ring and lateral re designs and hot cuts during maintenance windows.
• Managed a large scale network documentation build out. Created acceptance documentation to act as a customer hand off deliverable. Tracked optics, jumpers, switches, muxes, amplifiers, and couplers for the OSP fiber paths. Coordinated with OSP, ISP and operations to build out the network. Reviewed and edited PDGs and created final as builts.
• Reviewed and accepted red line documentation for OSP fiber builds and for Granite updates as well as final acceptance.
• Created designs and cut sheets for MPLS provisioning end to end circuits across multiple disparate networks. Configured MX, and ASR 8032 ethernet rings and QFX and ASR laterals.
• Performed Hot Cuts during safe time maintenece windows. Provisioned MPLS services on 7210, 7750, MX 960, QFX 5100, and Confidential ASR across the Dukenet legacy and Charter networks.

Confidential, North Carolina

MPLS Architect/Project Manager/Design Carrier Ethernet Engineer

Responsibilities:

• SME for Confidential IP/MPLS equipment including 7950, 7450, 7710, 7705, 7210, and 7750. Working on a nationwide Confidential layer 3 and layer 2 network MPLS backbone conversion. Using MPLS, BGP, RSVP, BFD, ISIS, SRLG and Carrier Ethernet to structure the new network and to expand layer 2 services to Confidential customers.
• This new network will utilize the flexibility of these technologies to overcome the extremely large MAC tables associated with Confidential ’s complex nationwide backbone layer 2 network yet allow customers the efficiency and flexibility of layer 2 ethernet end to end in their networks.
• Established VPLS and VPWS ethernet services, Mac in Mac, PBB, and Q in Q Carrier Ethernet and MPLS transport services for business customers and long haul transport. Granted full MASTARS access to create maintence windows. Performed all MOPs during maintenance windows, establishing new MPLS LSPs and over 800 trunks to expand the Ethernet footprint to business customers and to simplify the Ethernet business network.
• Performed MOPs configuring over 700 carrier grade routers/switches for BGP peering. Configured these switches for ISIS, RSVP, MPLS, SRLG and BFD, and performed verification and trunk acceptance routines. Turned Bert circuit order requests into usable network documents. Configured network equipment in accordance with established processes and procedures.
• Worked in a team environment to detect and correct network faults during service creation and expansion . IP addressed trunk circuits and network service sets using multiple IP VLSMs. Created documents from MOPS for configuration of network equipment. Produced batch configuration files to input into network equipment. Worked with ISIS, MPLS, RSVP, BGP, SRLG, BFD, and QOS within the confines of the network infrastructure.
• Established network latency and configured Traffic Engineering parameters as needed on trunk and access circuits, interfaces, LAGs and ports as needed. Established best practices for moving traffic onto new trunks and meshed LSPs. Performed network troubleshooting, capacity planning, and acceptance of new layer 2 services. Created step by step documentation and Network Creation Documents for new switch acceptance.
• These documents covered global layer 3 configuration procedures, as well as multiple routing protocols and QOS policies and procedures. Transitioned Confidential ’s New York and Washington DC core routers from at night. Performed all configurations on access and core routers to transition the network traffic without losing connectivity in the network. Configured BGP on all core, access, edge, and inter LATA routers for this transition.
• Dual Homed all LATAs, and perfomed multiple LAG splits and circuit builds. Performed VLAN identification to remove legacy circuits to return ports and fiber back to inventory and to ensure traffic was off the legacy network and on the next generation network. Used BAAIS, SAM, and Granite for documentation, circuit lookup and accounting. Attended a 2 week 7950/7750 training course in Ottawa Canada at the Confidential facilities. Attended a 1 week training course on the 7450 at the Confidential site in Ashburn Virginia.
• Attended an intensive 1 week ground up training covering MPLS, OSPF, ISIS, BGP, RSVP, LDP, and Metro Ethernet in Westford Mass. Completed SR-OS Express for Experienced Professionals 1 week training for the 7750 line - iBGP & eBGP, MPLS, RSVP-TE, LDP, ISIS, OSPF, and BFD were covered as was service creation.

Confidential, Glen Burnie Maryland

Senior Network Engineer/Design Architect

Responsibilities:

• PONs, Wireless, WAN/LAN, IPv6, Routing & Switching, Low Voltage Network Systems, Network Discovery & Assessments - Used Air Magnet and Net Stumbler to design, build, test, and verify wireless networks for military and civilian projects.
• Performed a large scale inspection for indoor and outdoor wireless and VOIP for a large gated community in Largo Maryland, including equipment purchasing, consolidation and budget remediation. Worked on the wireless infrastructure design for a DOD drone manufacturing facility.
• Wrote SOW and RFIs for Coppin State college new construction wireless networking. Completed design review, provided RFIs, and critical design review for the east baltimore school project. Priced and planned school wide upgrade of existing schools and department data centers with Confidential Nexus platform switches.
• Designed and installed Bridgewave Point to Point wireless links between building sites at a highly classified biometrics laboratory. Performed an extensive walk thru of the DC Blue Plains water treatment facilities and provided RFIs, and SOWs for that project.
• Worked on a top secret DHS data center build out. Coordinated with Emerson/Liebert to integrate SiteScan into a major DHS data center.
• Purchased Confidential 3750G and GBICs, installed these switches, configured them and trained the in place staff. Configured and documented Confidential 2960 series switches. Built a practice around network assessment, discovery, and upgrades for legacy and green field customers. Designed and ran proof of concept for IPv6 IP network upgrades and designs, Instituted a knowledge base and a peer to peer transfer of knowledge including training and basic procedural step by step hands on learning.
• Attended a week long Motorolla PON school from 7 14 till . Troubleshot and configured the company AXS 1800 and associated ONTs to provide in building connectivity. I am presently designing an MPLS WAN for an enterprise customer. They are interested in connecting multiple sites with VPLS and using metro Ethernet to combine these sites into a distributed LAN architecture. Internally they are using POL architecture for isolated groups

Confidential

Senior Network Engineer

Responsibilities:

• Worked as a consultant to Axal Arabia SBG to design and build a first class MPLS backbone network from the ground up. Axal Arabia is part of a construction conglomerate with billions of dollars in contracts in the Middle East.
• The network design includes advanced wireless, Gigabit LAN services, SAN facilities, company wide VOIP for calling, conferencing, white boarding, and fax, Database usage for Primavera, content management, asset management, and inventory control, and WAN services consisting of DSL, MPLS, IP VPNs, Metro Ethernet, and Microwave.
• Met with, researched and evaluated the WAN carriers, including STC, NourNet, Zain, Mobily, Go Daddy, and IGC for dependability, technology available, media used, reach, and cost. Designed, configured, and implemented a high speed, high availability dependable WAN/LAN for Axal Arabia.
• Troubleshot, and configured an Avaya VOIP network consisting of the G450 Voice Gateway, an S8300 Linux server, intelligent end points, soft phones, conferencing, white boarding and mobile VPN connections.
• Cyberoam firewall for VPN connections to remote offices and for mobile users and extranet customers. Added APs to the Aruba wireless solution and enhanced security on the wifi network.
• Designed, managed, and configured VLANs for voice and data on HP POE switches. Wrote SOPs, Project Plans, Deliverables Lists, Processes and Procedures to document the network and to craft a network Blue Book binder.
• Instituted a training program, wrote training papers, provided training materials, mentored, IT staff, and trained personnel to establish a solid IT team to handle Axal Arabia’s WAN and LAN. Managed 150 IT support staff. Hired and trained additional personnel to staff the growing network IT team.
• Visited remote sites, and researched and approved POs for purchases of new equipment for large scale projects throughout

Confidential, Washington DC

Senior Network Engineer

Responsibilities:

• Worked as a consultant to the US Department of the Treasury on existing projects and the implementation of new projects. Assisted Treasury with existing AT&T MPLS WAN backbone expansion, configuration and troubleshooting.
• Planned and mapped MPLS VPNs to a MPLS DMVPN for the Treasury Department. Consulted Treasury on the change procedures, planning and implementation of a migration from legacy TDM to VOIP for the Departmental Ofices.
• Used remedy BMC to track, diagnose and manage network outages and bottle necks. Planned, managed, documented and implemented a Confidential wireless network with multiple access points and a Confidential WAC.
• Led the design and review of IP multicast and video on demand and broadcast at the facilities.

Confidential, Washington DC

Senior Engineer

Responsibilities:

• multiple large scale WAN projects. Provided capacity planning and expert assistance on future growth, in the VOIP and carrier networks including network discovery and evaluation. Presented concepts outlining NGNs and emerging technology with an emphasis on impact and implementation regarding business and technology sectors.
• Provided creative solutions for VOIP, IPT, Transport and converged networks to increase revenue and enhance network security and up time. Tasked to manage and architect large carrier, government and enterprise networks. Attended 3 weeks of Confidential advanced VOIP/IPT BTS 10200 training.

Confidential, Washington DC

Senior Engineer

Responsibilities:

• Worked on multiple large scale WAN projects. Provided capacity planning and expert assistance on future growth, including triple play and Metro Ethernet for regional telephone company operators integrating ADTRAN DSLAMS with Confidential MGX and SONET gear.
• Installed and configured Confidential Stratacom switches including the MGX 8850 and configured TDM and SONET transport gear in a high speed Central office environment. Performed Upgrade of PXM1E and installation of the new multi service MPSM card in a production CO switch.
• Configured and provisioned multiple ONS 15454’s in a large SONET CO network. Provided pre sales engineering for Johns Hopkin’s SONET and fiber networking initiative. Provided subject matter expertise to Johns Hopkins and several related companies concerning the ONS 15454 placement and capacity planning as well as advanced networking using the associated ML series router card native to the ONS platform.
• Provided expert guidance as it pertains to the Confidential MDX storage platform and the ONS 15530 DWDM Node as it applies to high speed data center storage and connectivity needs.
• Provided training and guidance on SONET, DWDM, ATM, T1/T3 and multiple WAN protocols to Johns Hopkins, associated companies and CO personnel. Attending 2 weeks of advanced Confidential BTS 10200 Softswitch training for the Confidential VOIP triple play telephony rollout. Received the Confidential BTS 10200 OMT and provisioning certifications.
• Worked with highly secure voice, video, and telephone networking in order to deliver converged networking and triple play to Cable companies, CLECs, and ILECs. Provisioned, tested and troubleshot SS7, SIP, MGCP, Megaco, H.248, H.323, ITP, IPT, VOIP, QOS, RTP, and T1/T3.
• Built a fully functioning BTS system from scratch utilizing the Sun Fire V1280 Netra in a duplex system incorporating 4 Sun boxes and associated gateways and routers. Attended Confidential MGX bootcamp in Richardson Texas Made numerous upgrades to the Confidential MGX 8850 /BTS 10200 network in a production capacity.
• Upgraded the PXM firmware as well as the VISM firmware on TWC’s Confidential BTS softswitch solution which incorporates the MGX platforms and VISM service module for T1 aggregation in their triple play network. Session Border Controls integration.

Confidential, Washington DC

Senior Network Engineer/VOIP Engineering Team lead

Responsibilities:

• Became VOIP Director- Lead design engineer with over 30 direct reports for the TSA VOIP telephony rollout. Working with highly secure telecommunications, including conferencing, recording, and calling functionality.
• Performed design for the EOP using Confidential ONS 15454 multi service gear in conjunction with 6509 platforms and IPSEC VPN technology. Designed and implemented white package voice and network installations using Confidential routers, voice gateways and IP phones.
• Developed implementation plans and wrote design documents, as builts and operations manuals for network and telecommunication systems. Performed telecommunications inventory, and ordered PRIs to support the infrastructure and planned expansion of the TSA secure sites.
• Designed secure AVVID network infrastrusture and incorporated SRST into the airport routers. Designed and managed the installation of Confidential Call Manager and Unity voicemail at the Hosting Center, that will support nearly 400 nationwide airports.
• Reviewed documentation and performed site inventories to aide in capacity planning Acted as project manager to ensure design goals and schedules were met on time. Instituted Patch management and Change management across multiple platforms and versions of hardware and software.

Confidential, Washington DC

Senior Optical Network Engineer

Responsibilities:

• Lead design engineer for the 30 million dollar DC Net city wide fiber optic network. Acted as expert engineer to review SONET equipment from Confidential, Lucent, Nortel, Fujitsu, Alcatel, NEC, Calix, and Redback. Received specific onsite certification and training on SONET products.
• Tasked to design the Fiber topology, SONET layer, VOIP, VLAN and MPLS architecture for the DC Net project. Confidential 2600, 3600, 7200, 7300, 7600, 10720, 12406 routers and 2950, 3500, 3550, 6500 catalyst switches were used for the layer 2/3 switching and routing. An extremely large and complex MPLS with layer 3 VPN solution was integrated into the city wide BGP and OSPF network. Layer 2 VPNs and IPSEC were integrated into the customer network for security.
• Avaya Gateways were installed in each location to provide IP trunking for toll bypass and tie line replacement. Confidential IP phones were used at site locations to provide Converged network services.
• This project will bring the DC government agencies together with one unifying fiber optic network. There are 360 sites serving 80 agencies with 60,000 telephones and over 30,000 data ports, including secure agencies such as Police, Fire, Courts, DDOT, Schools, Libraries, and Hospitals. Responsible for all phases of the data voice convergence initiative. Used Confidential and Lucent VOIP products and CAC multiplexers with Confidential ONS 15454 and 15327 MSPP boxes to provide data and voice connectivity. Reviewed in detail DWDM, POS, PON, RPR, DPT and TDM as viable alternatives to be considered.

Confidential, Washington DC

Senior Network Consultant

Responsibilities:

• Tasked to upgrade the federal VA network. The network has a core of Ethernet LAN switches and a WAN consisting of Fore/Marconi ATM switches and Confidential routers. The hospital network consists of 178 sites connected together by high speed links. ATM and T3 are utilized for high speed in the WAN.
• A VLAN architecture is employed at the local sites running over Multimode fiber with some nearby buildings running single mode fiber. Testing of the Links and network connectivity is accomplished with Bert testers, OTDRs, Fluke Scanners/Protocol Analyzers, LAN probes, an NMS with RMON agents.
• Tasked with WAN troubleshooting of the ATM links and T1/T3 lines from the main sites to remote hospitals and VA sites in conjunction with local and long distance vendors. The Confidential Roamabout 1 and 2 were used to connect inter city buildings.
• Provisioning circuits, testing circuits, and giving baselines for performance and errors. Building a state of the art NMS and very high grade security into the network.

Confidential, Butte Montana

Senior Network Engineer

Responsibilities:

• Set up NOC/Data Center for Confidential to integrate their ATM, Frame Relay, SONET, T1, and IP networks. Tested troubleshot and configured Confidential 2000, 3000, 4000, 7000 series routers, the complete line of Confidential catalyst switches and Pix firewalls.
• Monitored configured and trobleshot Lucent/Ascend CBX 500, GX 550 and BSTDX 9000 switches, Cienna Broadband equipment, Alcatel DACS, cross connects, and Multiplexors and Nortel DDM 1000 and 2000 SONET gear. Supplied documentation, escalation, training and standard operating procedures as needed to allow for a smooth transition within the NOC.
• Troubleshot down circuits and poor perfomance using a variety of troubleshooting and monitoring tools. These tools included monitoring with HP Openview, Nortel Preside, Cienna Multiwave 1600 and 4000 series Sentry software, Fireberd ATM-T1-T3, T BERD T-Carrier Analyzer and Lucent Ascend/Naviscore. Naviscore, Preside, Cienna, Fireberd and Hikemian React were used to test and shutdown and bring up switches and DACS to restore service to downed lines.
• React was used to change pin assignments in order to bypass bad ports on Titan 532L and 5500 DACS. The React system dealt with dso through ds3 and fractional T1's. Fireberd 500, 4000, and 6000 gear and T-BERD 209, 307, and 310 gear were used to monitor, loop and, test ATM, Frame, and T1 circuits. Worked with local and long distance carriers to isolate and restore service to T1, ATM, Frame, IP, Broadband, Microwave, and Wireless circuits using various tests, loopbacks, and running NNI through looped circuits.

Confidential, Marina Del Rey CA

Senior Network Engineer

Responsibilities:

• Performed network integration, design, and troubleshooting of Bay/Nortel hardware and software components. Used Bay/Nortels products in T1Frame, ATM, and SONET transport systems with IP, Ethernet and VOIP technologies.
• Deployed narrowband, broadband and wireless solutions to both end users and carrier based networks. Acted as pre-sales engineer on LAN/ WAN topologies incorporating Ethernet, T1, and OC hardware and software solutions.
• Software solutions included Bay Optivity, Bay Site Manager, Passport Express Manager, and Preside Management solutions. Hardware solutions included BayStack, Centillion, Meridian, and Passport.
• Routers included ANH, AN, ASN, ARN, BN, Centillion, Enterprise, Nautica, and Passport series. SONET/ATM hardware included Nortel Preside NMS, OPTera, S/DMS, SDH, TransportNode and Shasta IP/Optical series router/switch/ Nodes.
• Accelar route/switch and Versalar access products were also employed.

Confidential, Wilmington DE

Senior Network Engineer

Responsibilities:

• Designed, installedconfigured, maintained and troubleshot heterogeneous networks containing equipment from Confidential, 3Com, Bay,IntelKentrox, and Adtran. Designed a Network Management System incorporating Confidential SPECTRUMHP Openview, Confidential Works/View, 3Com Transcend, Bay Optivity, and Concord Network Health. Set up an advanced help desk utilizing Network Associate’s Magic Total Service Desk. Phased in the use of SPECTRUM and the Magic TSD helpdesk to perform complete monitoring of all WAN, LAN, Frame lines, servers, applications, and workstations. Used Sun Solaris and SPARC 10 and Enterprise 2 components for management hardware and software. Setup, troubleshot and maintained a Frame Relay network with 18 geographically dispersed locations.
• Determined CIR, DE, and pipe bandwidth for Frame Relay networks. Set up and configured DSL modems, and routers. Performed cable plant design and management. Worked on Telecommunications issues, from provisioning circuits, to determining demarcation, to punching down individual circuits. Configured Confidential 7000, 4000, 3600, 24002000 series routers and the complete line of Confidential Catalyst switches. Fore systems and Xylan equipment were used in several customer networks

Confidential, Mount Laurel NJ

Senior Network Engineer

Responsibilities:

• Tasked with building, configuringinstalling, troubleshooting and maintaining routers, switches, bridges, and CSU/DSU’s manufactured by Bay, Ciscoand Kentrox. Set up Frame Relay, ISDN, and POTS lines for branch banks and main Administrative locations.
• Configured routers for RIP, TCP / IP, and IPX / SPX. Standardized and configured routers using Bay Site Manager and Net ID. Monitored and troubleshot network components using Bay Optivity 8 and 9 Running on an NT 5.0
• Compaq server. Set up an advanced Network Management Platform utilizing Bay Optivity components running in conjunction with Sun Net Manager on a Solaris platform installed on a SPARC 10 workstation. Performed NovelNT, and UNIX administration and troubleshooting.

Confidential, Valley Forge PA

Network Engineer

Responsibilities:

• Performed various short-term assignments with fortune 1000 companies in the Philadelphia / Wilmington area and assisted Prism internally with their WAN and current desktop configuration. Worked toward the Confidential CCIE, 3Com Wizard, Bay expert, and
• HP Openview Certifications and taught a Confidential course at a local college. The short-term assignments have concentrated on WAN / LAN configuration, installation, management and troubleshooting of Confidential, 3Com, and Bay
• Network gear along with Windows 95/98, NT, Novell, and UNIX administration and troubleshooting issues.

Confidential

Newark DE/ Network Engineer/Analyst

Responsibilities:

• Worked in a large data center supporting ver 55 major companies, with extensive WAN / LAN systems. LAN technologies utilizing ATM, FDDI, Token Ringand Fast, Switched, and Gig. Ethernet, were employed throughout. Responsible for troubleshooting, managementand installation of in house data center equipment, as well as the management and troubleshooting of remote equipment and circuits. Worked with numerous Routing and Routed protocols, Name Services, and network topologies. Provided security through the use of Firewalls, Gateways, and Proxy services. Maintained PC's and
• Workstations and trained users on network monitoring applications. Developed processes and procedures outlining escalation, passdown, ticketing, and training requirements. Wrote Standard Operating Procedures for the monitoring and troubleshooting of network outages including use of Ping, Telnet, Traceroute, Finger, FTP and Netstat as they can be used to diagnose and correct network failures and the use of SNMP set and get commands to diagnosecorrect, or bypass downed T1 Links in an extensive TDM network. Used, developed, and trained users on numerous
• Network Management platforms. Among these were NET's NMS 5000 for the monitoring and administering of over
• 200 NET T1 Nodes linking Confidential 's global network. Netview, Hp Openview and many HP Openview Bolt-Ons were employed to manage 3Comm, Bay, Confidential, Confidential, DEC, FORE, IBM, Motorola, Newbridge, Synoptic, UB and
• WellFleet equipment for over 55 companies managed by Confidential . Developed, maintained and promulgated training material including CBT and TCT setup and explanation.

Confidential, Bridgeport CT

LAN / WAN PC Support Specialist

Responsibilities:

• UNIX, IBM, and Macintosh computers as stand alones and as networked systems. Installed, troubleshot, maintained, and trained users on the NT operating system. Trained all users on the Macintosh and IBM computers. Maintained and troubleshot e-mail and Internet services. Tasked with using bridges, ROUTERS, hubs, network servers, peripherals, and associated cabling to allow various computer systems to be linked into a homogenous network. Responsible for all hardware and software installation, configuration, troubleshooting, and upgrades. Installed campus wide fiber optic media and attached all WAN components. Extensive Confidential, TCP / IP, VLAN, ATM, and Frame Relay experience and training. I received a full room and board scholarship to attend this School.

Confidential, Baltimore MD

Network Administrator

Responsibilities:

• networks. Performed migration from Novell 3 to Novell 4. Developed custom images to install on all computers. Installed, maintained, and troubleshot network hardware and software. Setup NT network and trained system administrators on basic operating procedures. Tasked with ROUTER, Confidential -Motorola-Bay, configuration and setup. Monitored WAN and LAN systems and provided top-level support for servers, workstations and all peripherals. Built a DNS server and instituted company wide TCP / IP and Confidential routing procedures.

Confidential

Network Administrator’s Assistant

Responsibilities:

• Supported the network administrator in setting up hardware for a vast network of IBM compatible and VAX based computers. Assisted in wiring and installing peripherals and multi drive network servers. Performed migration from Novell 3.1 to NT 3.51 Server for 150 computers. Trained users on the use of NT. Installed and troubleshot software on the stand alone and networked computers.
• Used MS excel, word, access, and PowerPoint in conjunction with Map Info, Autocad, DOS, Lotus and Word Perfect to create spreadsheets, databases, reports, graphs, tables, and presentations for the monitoring of state roadways. Used macros and SQL querying to link and update associated
• Files and documents. Trained employees in classroom settings on the use of MS office products, e-mail, and the Internet. Supported all WAN connections and transport, microwave and mixed media. Used routers and switches from various vendors, Confidential, 3Com, Bay, Wellfleet, Fore Systems, and Motorola to build a state of the art WAN.

Confidential

FAA Training Consultant

Responsibilities:

• aircraft mechanics and engineers for the US Federal Aviation Administration. Trained personnel in the general use of the IBM and Macintosh computer. Instructed engineers and mechanics on usage of repair and maintenance spreadsheets, databases, and report logs. Taught MS office products to office personnel. Performed one on one and group demonstrations of DOS and Windows based software.

Confidential, Savannah, GA

Non-Destructive Testing Technician

Responsibilities:

• Performed non-destructive testing of industrial machinery in power plants, factories, and paper mills. Performed Quality Control and Quality Assurance in accordance with industry standards, government regulations and military specifications. Badged to work in Nuclear Power Plants.

Confidential

Hydraulics / Non-Destructive Quality Control Supervisor

Responsibilities:

• Initiated and maintained inventory and ordering databases which utilized a flag automatic ordering system and just in time delivery system. Used DOS and Windows software, Microsoft office products, Lotus, and Word Perfect to prepare reports, tables, graphs and spreadsheets for overhaul and maintenance projects.

Confidential

Systems Electronics Technician

Responsibilities:

• Operatemaintain and troubleshoot shipboard jet engines used for propulsion and electricity generation. Repair, maintain, and operate alternators, batteries, switchgear, switchboards, relays, motors, transformers, printed logic controllers, hydraulic / pneumatic systems, and electronic systems including analog to digital conversion and monitoring.
• Wire, troubleshoot, repair, and maintain electronic systems to the component level. Order repair and maintenance parts and supplies over a computerized system. Maintain a computerized inventory system. Stationed for 2 years in Japan.