Computer Operator Specialist Resume
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Gaithersburg, MD
PROFESSIONAL EXPERIENCE
Confidential, Gaithersburg, MD
Computer Operator Specialist
Responsibilities:
- Provides customer service in high tempo operations supporting the issuance of government credentials including but not limited to Personal Identity Verification (PIV) cards and providing other services related to physical security.
- Possess basic knowledge of Federal Information Processing Standard (FIPS) compliant Physical Access Control Systems (PACS). GSA US Access Program and update UPN and Email and User ID in the GSA Sponsor report and complete certificate update in Active ID Management software system for employees user account.
- And PIV Enable user account with Outlook and encrypt and decryption the email for the customer. Working with the Organizational Unit’s and IT Services Organizational and updated customers PIV Cards. Knowledge with GSA,US Access: Identity, Credential’s, and Access Management. Enhanced security and built in HSPD - 12 policy compliance, high - trust PIV credentials for access to information resources across both logical and physical domains.
- Each Credential is registered and verified according to the requirement outlying by applicable NIST Policies. Knowledge with Light Credentialing Solution - Provides Enrollment and Activator, is using internet connection to process the applicant and using hardware and software to conduct enrollments and activations.
- Light Activation capability enables credentials to be activated, and post - issuance activities performed from any computer meeting the minimum requirements.
- Credentials holders will conduct a least one routine certificate update during the credentials maximum life of five years. Help Desk/Support, Repairs, removal of spyware and upgrade hardware and troubleshoot. Organize tickets for related concerns and operates computer and update peripheral devices to computer for defective hardware. Proficient in Microsoft Windows and office.
Confidential, Washington DC
HSPD Security Specialist
Responsibilities:
- Provides customer service in high tempo operations supporting the issuance of government credentials including but not limited to Personal Identity Verification (PIV) cards and providing other services related to physical security.
- Possess basic knowledge of Federal Information Processing Standard (FIPS) compliant Physical Access Control Systems (PACS). Traveling in Domestic and issued PIV Cards to ICE Personnel at ICE facilities nationwide.
- Provide fingerprinting services using various government forms and systems such as Cross Match.
- Process and issue Passport and Visa Photographs for ICE employees. Provide employee verificationsThrough the Enterprise Identity Management System (EIMS), the Integrated Security Management System (ISMS), & PACS. Issue facility access to nationwide facilities using ICE’s Physical Security Access Control System (PACS). Provide issuance of credentials in accordance with FIPS publications and other DHS directives related to the HSPD-12 Program.
- Create personnel file in PACS and maintain credentials for over 35,000 ice employees and contractors.
- Provide updated departure notifications, documenting and disabling all facility access in PACS and revoking certificates embedded on DHS / ICE PIV Cards via EIMS. Identity, Credential & Access Management (ICAM), Federal Identity,
- Credential, and Access Management (FICAM). Maintain and update Physical Security intranet site and internal process documents including but not limited to the PHYSEC continuity Book, access request and departure notifications. HSPD-12 Guidelines, FIPS-201 &, NIST Special Publications.
Confidential, Alexandria VA
Security Specialist
Responsibilities:
- Assist Government Employees and Contractors with PIV Card Issuance, Travel within the United States to assist TSA, ICE, CBP, etc. Capture biometrics for the purposes of background investigations and Personal Identity Verification.
- Knowledge Homeland Security Presidential Directive 12 (HSPD-12) Federal Information Processing Standards (FIPS201-1). Enrollment and Issuance systems that allow inexpensive enrollment issuance workstations to be deployed and geographically dispersed locations nationwide, or even worldwide. Installation and operations of a card management system (CMS) and its integration into both PKI shared services and bureau centralized card printing services.
- Integration of the new PIV credentials with installed physical access control systems. (PACS), the design and deployment of new PACS utilizing the PIV Credential and integration of the PACS with agency information systems. PIV credential authentication to logical access control systems (LACS) using Microsoft Active Directory.
- Process activation for employee & contractors PIV Cards and encode them with (CA) and CHUID information. Update and Create records using automated database system processing background investigations.
- Processed and initiate identity proofing as mandated by the Homeland Security Presidential Directive-12 to process and include fingerprinting and processing other security forms
- Responsibility as security liaison with representatives for other Government and municipal law enforcement and it agencies.
Confidential, Greenbelt, MD
Personnel Management
Responsibilities:
- Serve as the Primary Registrar for Homeland Security Presidential Directive-12 (HSPD-12) which includes performing identity proofing process for the Applicant and ensuring that proper background checks have taken place with positive results.
- Serve as the Administrator for the EDS Assured Identity System which includes verifying and capturing Applicant’s biographic information, visually inspect and authenticate the Applicant’s identity documents, take a digital photograph of the Applicant, capturing the Applicant’s fingerprint data by utilizing the Identify ID 100 and the Cross match Live Scan (inkless) System.
- Perform system maintenance on the EDS Assured Identity System. Conduct training sessions on the proper usage of the EDS Assured Identity System. Provide general support to customers experiencing data entry problems and convey to customers the proper usage of the Personal Identity Verification (PIV) Credential.
- Perform reset of PIN number on PIV Card and security information and other related skillsImplements new Personal Identity Verification (PIV) card eligibility, enrollment and issuance processes as they are identified and develop skilled in providing orientation on ID media processes to designated Trusted Agents at major facilities throughout the organization and other Federal employees and contractors supporting the HSPD-12 Program. Public Trust Background with EDS (clearance level) with a NACI status. Initiate applicants for electronic processing of background investigations through OPM’s
- E-Qip system. Coordinate, collect and process applicants investigate forms. Review for accuracy and completeness prior to uploading all required documents and forms for transmittal to OPM which will be released by Federal Personnel. Process Electronic fingerprints and submitted to Boyer’s, PA for review.
SKILLS
- Type 40 wpm
- Microsoft Office Suite
- Windows XP
- Vista
- Windows 7
